The functions of the act of complaining employed by the speaker.

2. The functions of the act of complaining employed by the speaker.

When a person utters a complaint, he or she expects a certain function from the act of complaining. From the data analyses, the researcher gains some functions

of the act of complaining done by the characters in the movie “Pursuit of Happiness”. In this case the researcher analyses the functions of the complainer’s complaint from the directness level of the complaint strategy also affects the relationship between the participants. There are three functions that can be found, namely to break the relationship or create social distance between the interlocutors, to repair the relationship and improve the situation, and to show their negative feeling or specific negative evaluation. It can be said that a complaint does not always threaten the relationship between the speaker and the hearer. It depends on the directness level chosen by the speaker in delivering the complaint and the different context occurs.

Data 02, 03, 07, 10, 11, 13, 14, and 15 show that the function of the complaining act employed by the speaker is to break the relationship or create social distance between the speaker and the hearer. Based on the directness level of complaint strategy, the data containing this function can be found in the direct Data 02, 03, 07, 10, 11, 13, 14, and 15 show that the function of the complaining act employed by the speaker is to break the relationship or create social distance between the speaker and the hearer. Based on the directness level of complaint strategy, the data containing this function can be found in the direct

complainer. The complainer also shows unpleasant expressions like showing resentful face, showing angry, showing irritation, and yelling. All of those are applied by the complainer to create social distance with the complainee. Mostly, this function is taken by the complainer since he or she feels really angry, irritated and disappointed. This function usually occurs if the participants have bad relationship and the situation is informal where the complainer can openly attack the complainee. In data 15 for instance, the complaint function is to break the relationship with the complainee since the complainer wants the complainee to accuse that he loses his shoes because of the complainee. He is unwilling to get more trouble or unfavorable actions from the complainee.

Data 05 and 09 show that the function of the complaint is to repair the relationship with the complainee and improve the situation. The complainer expects such function due to some consideration, i.e. to show solidarity and to avoid conflict. These things are concerned by the complainer since both, the complainer and the complainee, are intimate people who know each other very well and have good relationship. So even the complainer gets angry but he still cares to the relationship with the complainee. Based on the data, this function happens in direct strategy. A direct strategy can possibly cause a direct confrontation that can damage a relationship. But by considering the relationship, the complainer tends to soften the Data 05 and 09 show that the function of the complaint is to repair the relationship with the complainee and improve the situation. The complainer expects such function due to some consideration, i.e. to show solidarity and to avoid conflict. These things are concerned by the complainer since both, the complainer and the complainee, are intimate people who know each other very well and have good relationship. So even the complainer gets angry but he still cares to the relationship with the complainee. Based on the data, this function happens in direct strategy. A direct strategy can possibly cause a direct confrontation that can damage a relationship. But by considering the relationship, the complainer tends to soften the

Data 01, 04, 06, 08, 12, 16 and 17 show that the function of the act of complaining produced by the speaker is only to show the negative feeling or specific negative evaluation. It means that the complainer does not intend to break or fix the relationship, but to let the complainee know that the complainer gets bothered by particular affair made by the complainee. It occurs usually if the participants know each other but not very well. The complainer does not want to give hard attack to the complainee. The complaints are uttered by the complainers to urge the complainees to change their thought or their behavior that are considered bad.