3 Negotiation
Negotiation is applied when the parties find that the way to resolve their conflicts is by communicating their interest between them. This process may lead
to a conflict resolution, in which both sides have the opportunities in achieving what they both want. They voluntarily join in a temporary relationship to transfer
each others needs and interests, so that the process of exchanging specific resources or to resolve their future-form of their own relationship will lead to the
resolution Moore 25-26.
4 Mediation
Mediation is another option for the resolution of a conflict. In mediation, a volunteer is needed to help the parties to find the resolution. The volunteer acts as
a source that provides information needed which is helpful for the resolution. The volunteer also negotiate the possibilities of a better relationship. The success of
the mediation depends on the degree of emotional status of the parties who have the conflicts. The decision is made by the parties not by the volunteer. The
mediation is only needed when the parties find that they cannot resolve the conflicts on their own Moore 26 -27.
2. Private Third-Party Decision Making 1 Administrative or Executive Dispute Resolution Approach
This resolution is only applied when a conflict happens in an organization. In this process, a third-party who has some distance from the dispute parties but is
not necessarily a total stranger can provide a decision toward a conflict. This PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
third-partys integrity and judgment should be trusted by the dispute parties, so that the agreement process can be done Moore 27-28.
2 Arbitration
Quite different from administrative or executive dispute resolution approach the arbitration process takes a fully impartial and neutral party to make the
decision or just to provide the necessary information which can lead to the conflict resolution. This process is a private process which is not open to public
Moore 29 -30.
3. Legal Authoritative Third-Party Decision Making 1 Judicial Approach
A judicial approach involves the intervention of a party that is seen as the institutionalized authority. In this approach, the resolution process is no longer in
a private but more on a public area. In this approach, the parties who have conflicts usually hire lawyer to defend their behalf, the case is presented before a
totally impartial and neutral third-party. The decision of the case is not merely considered by the dispute-parties concern, interest, and arguments but more on
the broader societys standard and values. The result of this approach is usually a win-lose condition where one party is declared as the right one while the other one
as the wrong. Moore 32-33
2 The Legislative Approach
The legislative approach is another public means of solving a conflict by law. It is usually employed for larger disputes affecting broad population, but it may
