Troubleshooting Issues with Analytics

14-4 Oracle Fusion Middleware Administrators Guide for Oracle WebCenter Topology, or Section 32.3.3, Configuring the Discussions Server for a Complex Topology. ■ Oracle WebCenter Discussions-specific Web Services messages sent by WebCenter applications to Oracle WebCenter Discussions server are not encrypted. For message confidentiality, access the Discussions server URL over Secure Socket Layer SSL or protect the Web Service end points with an OWSM policy. For more information, see Chapter 31, Configuring SSL and Chapter 32, Configuring WS-Security. ■ By default, Oracle WebCenter Discussions is configured to use the embedded LDAP identity store: All users in the embedded LDAP store can log on to the discussions server, and all users in the Administrators group have administrative privileges on Oracle WebCenter Discussions. For your production environment, you must reassociate the identity store with an external LDAP server, as described in Section 28.1, Reassociating the Identity Store with an External LDAP Server. In addition, you must either move the Fusion Middleware administrator account to the external LDAP as described in Section 28.5, Moving the Administrator Account to an External LDAP Server , or if you choose not to move the administrator account, you must perform some additional steps to identify the new administrator account for the discussions server as described in Section 28.5.1, Migrating the WebCenter Discussions Server to Use an External LDAP. ■ You can configure Oracle WebCenter Discussions to leverage single sign-on security using Oracle Access Manager, Oracle Single Sign-On, or SAML-based single sign-on. For information, see Chapter 30, Configuring Single Sign-on. For additional Discussions-specific configuration instructions for Oracle Access Manager OAM, see also Chapter 30.2.6.2, Configuring the Discussions Server for SSO. ■ If WebCenter is not integrated with a single sign-on solution, then different login sessions are required for the owc_discussion user owc_discussions and the owc_discussion admin user owc_discussionsadmin. ■ User Identity: User identity management is handled by authentication providers settings specified in Oracle WebLogic Server using custom JPS Auth Factory. To check that the correct auth factory is running, go to Oracle WebCenter Discussions admin console Systems Properties page and confirm the following property values: – owc_discussions.setup.complete_11.1.1.2.0=true – AuthFactory.className=oracle.jive.security.JpsAuthFactory Note: If you set up SAML single sign-on, with WebCenter Spaces as the source application and Oracle WebCenter Discussions as the destination application, then you can access Oracle WebCenter Discussions administration pages from WebCenter Spaces as follows: ■ Space Settings Services page ■ Administration Configuration Services page However, because the administration pages of Oracle WebCenter Discussions do not participate in single sign-on, if you access the administration pages directly, you are required to log in to Oracle WebCenter Discussions again. Managing the Announcements and Discussions Services 14-5 If the AuthFactory.className is set to this value, then set the owc_discussions.setup.complete_11.1.1.2.0 property to false and restart the Oracle Discussion Server. This ensures that proper initialization is done for the application.

14.2.4 Discussions Server - Limitations

The Oracle WebCenter Discussions URL supports only English and Spanish languages for displaying labels; however, data can be entered in UTF-8 format. Oracle recommends using the WebCenter application with all WebCenter-supported languages for user operations in the discussions server. All WebCenter-supported languages are supported for data, such as discussion topics or announcements, and they are displayed in the discussions server also. The Discussions and Announcements services do not support non-ASCII user names if the Oracle WebCenter instance is running in a native encoding on Microsoft Windows. In a Linux environment, to allow support for non-ASCII user names in the Discussions and Announcements services, the server on which Oracle WebCenter is deployed must have the environment variable LC_ALL set to utf-8. WebCenter Spaces Do not change user permissions in the discussions server, as this might cause unexpected behavior. Always manage user permissions for discussions and announcements in WebCenter Spaces. For more information, see Understanding Discussion Server Role Mapping in Oracle Fusion Middleware Users Guide for Oracle WebCenter.

14.3 Registering Discussions Servers

You can register multiple discussion server connections for a WebCenter application, but only one is active at a time. To start using the new active connection you must restart the managed server on which the WebCenter application is deployed. This section includes the following subsections: ■ Section 14.3.1, Registering Discussions Servers Using Fusion Middleware Control ■ Section 14.3.2, Registering Discussions Servers Using WLST

14.3.1 Registering Discussions Servers Using Fusion Middleware Control

To register a discussions server: 1. Log in to Fusion Middleware Control and navigate to the home page for the WebCenter application. For more information, see: ■ Section 6.2, Navigating to the Home Page for WebCenter Spaces ■ Section 6.3, Navigating to the Home Page for WebCenter Portal Applications 2. Do one of the following: ■ For WebCenter Spaces - From the WebCenter menu, choose Settings Service Configuration . ■ For WebCenter Portal applications - From the Application Deployment menu, choose WebCenter Service Configuration. 14-6 Oracle Fusion Middleware Administrators Guide for Oracle WebCenter 3. From the list of services on the WebCenter Service Configuration page, select Discussions and Announcements .

4. To connect to a new discussions server, click Add

Figure 14–2 . Figure 14–2 Configuring Discussion and Announcement Connections 5. Enter a unique name for this connection, and indicate whether this connection is the active or default connection for the application Table 14–1 .

6. Enter connection details for the discussions server. For details, see

Table 14–2 . Table 14–1 Discussion and Announcement Connection - Name Field Description Connection Name Enter a unique name for the connection. The name must be unique across all connection types within the WebCenter application. Active Connection Select to use this connection for the Discussions and Announcements services in the WebCenter application. While you can register multiple discussions server connections for a WebCenter application, only one connection is used for discussion and announcement services—the default or active connection. Table 14–2 Discussion and Announcement Connection - Connection Details Field Description Server URL Enter the URL of the discussions server hosting discussion forums and announcements. For example: http:discuss-server.com:8890owc_discussions Administrator User Name Enter the user name of the discussions server administrator. This account is used by the Discussions and Announcements services to perform administrative operations on behalf of WebCenter users. In WebCenter Spaces, this account is mostly used for managing Space-related discussions and announcements. It is not necessary for this user to be a super admin. However, the user must have administrative privileges on the current root category for WebCenter Spaces, that is, the category on the discussions server under which all Space-related discussions and announcements are stored. Note: If your WebCenter application does not include Space-related functionality, the administrator’s user name is not required.