Setting Up Instant Messaging and Presence Service Defaults

17-2 Oracle Fusion Middleware Administrators Guide for Oracle WebCenter Administration Console. See also, Section 1.8, Understanding Administrative Operations, Roles, and Tools.

17.1 What You Should Know About Mail Server Connections

WebCenter supports the Microsoft Exchange Server or any mail server that supports IMAP4 and SMTP. To enable WebCenter users to access mail within a WebCenter application and perform basic operations such as read, reply, and forward, you must first register the appropriate mail server with the WebCenter application. The Mail service is not configured out-of-the-box. You can register multiple mail server connections: ■ WebCenter Spaces supports multiple mail connections. The mail connection marked active is the default connection for mail services in WebCenter Spaces. All additional connections are offered as alternatives; WebCenter Spaces users can choose which one they want to use through user preferences. ■ WebCenter Portal applications only use one mail connection—the connection marked active. Any additional connections are ignored.

17.2 Configuration Roadmaps for the Mail Service

Use the roadmaps in this section as an administrators guide through the configuration process: ■ Roadmap - Configuring the Mail Service for WebCenter Portal Applications Figure 17–1 and Table 17–1 provide an overview of the prerequisites and tasks required to get the Mail service working in WebCenter Portal applications. Managing the Mail Service 17-3 Figure 17–1 Configuring the Mail Service for WebCenter Portal Applications Table 17–1 Configuring the Mail Service for WebCenter Portal Applications Actor Task Sub-task Administrator 1. Install WebCenter and the back-end components for the Mail service 1.a For Microsoft Exchange 2007 only, follow additional configuration steps Developer 2. Integrate the Mail service in your WebCenter Portal application 2.a Configure a connection to your mail server in JDeveloper, associating the mail server with an external application 2.b Add the Mail task flow to a page in JDeveloper