Modifying Worklist Connection Details Using WLST

Managing the Worklist Service 22-17 message indicates that no assigned Worklist items exist for the logged-in user. This is not an issue, but expected behavior. To confirm that this message is displaying correct information, open the Oracle SOA Suite BPEL Worklist application, and check whether any worklist items exist. The URL of BPEL Worklist application is: http:host:portintegrationworklistapp. Where host and port are the same as those used in the Worklist connection. ■ The ADF page on which the Worklist task flow exists is not ADF-secured: The Worklist task flow is not able to query the Worklist repository, because there is no authenticated user associated with the application session to access the Oracle SOA Suite BPEL server. Apply the ADF security on the page. For information, see the section Setting Security for the Worklist Service in Oracle Fusion Middleware Developers Guide for Oracle WebCenter.

22.5.2 Unavailability of the Worklist Service Due to Server Failure

Server failure is the likely cause of an issue if a Worklist service connection exists, and the Worklist task flow shows the The Worklist service is unavailable warning. In case of multiple connections, the More items not currently available message displays. These generic warning messages display when there is an issue with Worklist service interactions with the Oracle SOA Suite BPEL repository. To identify the root cause of the issue, examine the managed servers diagnostic logs at the time when the service fails. In some cases it is necessary to also examine the log files of the managed server on which the Oracle SOA Suite BPEL processes run. Typically, an entry such as the following exists in diagnostic logs of the Worklist applications managed server: [2009-03-23T11:35:21.735+00:00] [DefaultServer] [ERROR] [WCS-32100] [oracle.webcenter.worklist.model] [tid: [ACTIVE].ExecuteThread: 0 for queue: weblogic.kernel.Default self-tuning] [userId: user] [ecid: 0000I0n7GBZFk3FLN2o2ye19lrBX00000L,0] [APP: WorklistV2.0] [arg: WebCenter Worklist] The WebCenter Worklist has queried the BPEL Worklist connection named WebCenter Worklist, and encountered a WebCenter Executor error. Please see related exception for details. If the WebCenter Worklist is running in an Application Server, check to see if the wsm-pm application is up and running. This states that there is an issue with the wsm-pm application that is used for WS security. There can also be some other causes related to the exception. It is recommended that you examine the logged exceptions on both the WebCenter managed server and the configured Oracle SOA suites managed servers when these issues occur. This section includes the following sub sections: ■ Section 22.5.2.1, Users Mismatch in Identity Stores ■ Section 22.5.2.2, Shared User Directory Does Not Include the weblogic User ■ Section 22.5.2.3, Issues with the wsm-pm Application ■ Section 22.5.2.4, Clocks are Out of Sync for More Than Five Minutes ■ Section 22.5.2.5, Worklist Service Timed Out or is Disabled