Registering an Analytics Collector Using WLST

13-14 Oracle Fusion Middleware Administrators Guide for Oracle WebCenter

13.10 Troubleshooting Issues with Analytics

If users cannot see analytics in their WebCenter application, verify the following: ■ Check that the Analytics Collector configuration is correct and in particular that both Enable WebCenter Event Collection and Active Connection are both set Figure 13–7 . See Registering an Analytics Collector for Your Application . Figure 13–7 Enabling the Connection and Analytics Collection If you make changes to the connection you must restart the managed server on which the WebCenter application is deployed. For more information, see Section 8.2, Starting and Stopping Managed Servers for WebCenter Application Deployments. ■ If the WebCenter application was recently upgraded, verify that the domain startup script does not contain legacy Analytics Collector settings as these values override any connection details that you specify through Fusion MIddleware Control or using WLST. 1. Shutdown the managed server on which WebCenter application is deployed. 2. Edit the domain startup script setDomainEnv located at: UNIX: DOMAIN_HOMEbinsetDomainEnv.sh Windows: DOMAIN_HOME\bin\setDomainEnv.cmd 3. Remove Analytics Collector settings. 4. Restart the managed server. 14 Managing the Announcements and Discussions Services 14-1 14 Managing the Announcements and Discussions Services This chapter describes how to configure and manage the Announcements and Discussions services for WebCenter applications. These two services use the same connection to a back-end Oracle WebCenter Discussions server. Unless otherwise documented, do not make configuration changes within the Oracle WebCenter Discussions server. Always use Fusion Middleware Control or the WLST command-line tool to review and configure back-end services for WebCenter applications. For troubleshooting tips with Oracle WebCenter Discussions, see Section 14.12, Troubleshooting Issues with Announcements and Discussions. Any changes that you make to WebCenter applications, post deployment, are stored in MDS metatdata store as customizations. See Section 1.3.5, WebCenter Configuration Considerations. This chapter includes the following sections: ■ Section 14.1, What You Should Know About Discussions Server Connections ■ Section 14.2, Discussions Server Prerequisites ■ Section 14.3, Registering Discussions Servers ■ Section 14.4, Choosing the Active Connection for Discussions and Announcements ■ Section 14.5, Modifying Discussions Server Connection Details ■ Section 14.6, Deleting Discussions Server Connections ■ Section 14.7, Setting Up Discussions Service Defaults ■ Section 14.8, Setting Up Announcements Service Defaults ■ Section 14.9, Testing Discussions Server Connections ■ Section 14.10, Granting Administrator Permissions on Oracle WebCenter Discussions Note: Configuration changes for the Discussions and Announcements services, through Fusion Middleware Control or using WLST, are not dynamic so you must restart the managed server on which the WebCenter application is deployed for your changes to take effect. See Section 8.2, Starting and Stopping Managed Servers for WebCenter Application Deployments.