SIMPULAN DAN SARAN

BAB VI SIMPULAN DAN SARAN

A. Simpulan

Berdasarkan hasil penelitian yang telah dilaksanakan di Bangsal Mawar III RSUD Dr. Moewardi, Surakarta dapat disimpulkan tidak terdapat perbedaan yang bermakna pada tingkat kepuasan antara pasien Askes dan pasien umum, dengan nilai p = 0,195 dan OR = 5,80.

B. Saran

1. Secara keseluruhan, pelayanan yang diberikan di Bangsal Mawar III RSUD Dr. Moewardi perlu dipertahankan kualitasnya.

2. Perlu ditingkatkannya pelayanan dalam beberapa hal seperti informed consent sebelum tindakan medis, kecepatan pelayanan di apotek, serta

perlunya penanganan keluhan mati air di pagi hari.

3. Perlu diadakannya penelitian lebih lanjut tentang kepuasan pasien di RSUD Dr. Moewardi Surakarta.

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