218 219 220 SEE IMPLEMENTATION MANUAL 223 224 SEE IMPLEMENTATION MANUAL

G4-SO10 SIGNIFICANT ACTUAL AND POTENTIAL NEGATIVE IMPACTS ON SOCIETY IN THE SUPPLY CHAIN AND ACTIONS TAKEN a. Report the number of suppliers subject to assessments for impacts on society. b. Report the number of suppliers identiied as having signiicant actual and potential negative impacts on society. c. Report the signiicant actual and potential negative impacts on society identiied in the supply chain. d. Report the percentage of suppliers identiied as having signiicant actual and potential negative impacts on society with which improvements were agreed upon as a result of assessment. e. Report the percentage of suppliers identiied as having signiicant actual and potential negative impacts on society with which relationships were terminated as a result of assessment, and why.

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Aspect: Grievance Mechanisms for Impacts on Society See references 106, 107, 108.

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G4-SO11 NUMBER OF GRIEVANCES ABOUT IMPACTS ON SOCIETY FILED, ADDRESSED, AND RESOLVED THROUGH FORMAL GRIEVANCE MECHANISMS a. Report the total number of grievances about impacts on society iled through formal grievance mechanisms during the reporting period. b. Of the identiied grievances, report how many were: Ÿ Addressed during the reporting period Ÿ Resolved during the reporting period c. Report the total number of grievances about impacts on society iled prior to the reporting period that were resolved during the reporting period.

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SUB-CATEGORY: PRODUCT RESPONSIBILITY Introduction The Aspects under the sub-Category of Product Responsibility concern the products and services that directly afect stakeholders, and customers in particular. Aspect: Customer Health and Safety G4-PR1 PERCENTAGE OF SIGNIFICANT PRODUCT AND SERVICE CATEGORIES FOR WHICH HEALTH AND SAFETY IMPACTS ARE ASSESSED FOR IMPROVEMENT a. Report the percentage of signiicant product and service categories for which health and safety impacts are assessed for improvement.

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G4-PR2 TOTAL NUMBER OF INCIDENTS OF NON-COMPLIANCE WITH REGULATIONS AND VOLUNTARY CODES CONCERNING THE HEALTH AND SAFETY IMPACTS OF PRODUCTS AND SERVICES DURING THEIR LIFE CYCLE, BY TYPE OF OUTCOMES a. Report the total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services within the reporting period, by: Ÿ Incidents of non-compliance with regulations resulting in a ine or penalty Ÿ Incidents of non-compliance with regulations resulting in a warning Ÿ Incidents of non-compliance with voluntary codes b. If the organization has not identiied any non-compliance with regulations and voluntary codes, a brief statement of this fact is suicient.

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Aspect: Product and Service Labeling G4-PR3 TYPE OF PRODUCT AND SERVICE INFORMATION REQUIRED BY THE ORGANIZATION’S PROCEDURES FOR PRODUCT AND SERVICE INFORMATION AND LABELING, AND PERCENTAGE OF SIGNIFICANT PRODUCT AND SERVICE CATEGORIES SUBJECT TO SUCH INFORMATION REQUIREMENTS a. Report whether the following product and service information is required by the organization’s procedures for product and service information and labeling: YES NO The sourcing of components of the product or service Content, particularly with regard to substances that might produce an environmental or social impact Safe use of the product or service Disposal of the product and environmentalsocial impacts Other explain b. Report the percentage of signiicant product or service categories covered by and assessed for compliance with such procedures.

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