43 and 10, the respondents preferred direct to indirect negative feedback. Thus,
considering both result, it could be concluded that direct written negative feedback was preferred by the respondents for negative feedback in general.
2. Preference Part B
This part discussed respondents’ preference for negative feedback for two situations. In case I, the respondents were given a situation where they would
receive negative feedback for their written performance. Meanwhile in case II, the respondents were given a situation where they would receive negative feedback for
their oral performance.
a. Case I
In Case I or QB I, the respondents were given a situation where they would be given negative feedback for their written performance. They had to choose one
of the eight options and give the reason for choosing the option then state their feeling.
The respondents’ responses to questionnaire part B case I were recorded in a table Appendix B.
1. Preferred Option for Case I
The respondents’ choices for the questionnaire part B case I number 1 were varied. The data in Table 4.2 shows that there were options that were chosen several
times. Those options were options 1, 2, 3, 4, and 6.
Table 4.2 Questionnaire part B case I number 1 Data Summary
Option Type
Times chosen
1 Direct Oral without Hedging
6 17.14 2
Direct Written without Hedging 12 34.29
3 Direct Oral with Hedging
4 11.43 4
Direct Written with Hedging 8 22.86
5 Indirect Oral without Hedging
1 2.86 PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
44
Option Type
Times chosen
6 Indirect Written without Hedging
3 8.57 7
Indirect Oral with Hedging 0 0
8 Indirect Written with Hedging
1 2.86
Total 35 100
However, there was one option that was chosen the most. Option 2 was chosen the most, compared to other options, a third of the respondents chose option 2, direct
written negative feedback without hedging 34.29. It showed that the respondents consider direct written negative feedback without hedging to be the
most suitable for case I.
2. Consideration in Choosing the Option for Case I
The second question for case I was to find out the respondents’ reason for
choosing the option for the case. There were various reasons. Those reasons were summarised in Table 4.3.
Table 4.3 Questionnaire part B number 2 case I Data Summary
Option Reason
1 direct, detailed2,clear3, memorable, oral2
2 clear5, detailed2, written3, memorable2, private, can learn
something, acceptable 3
clear, acceptable2, direct, memorable, quick 4
written3, clear5, can be used for later2, with hedging, polite3, memorable, direct, can learn something, private, not insulting2,
detailed 5
quick 6
can do self-correction, direct2, clear2 7
empty 8
written, often offended by oral feedback
T otal
can correct oneself1, acceptable3, polite3, not insulting2, private2, using
hedging1, written7,
can learn something2, clear16, detailed5, memorable5, direct5, quick2,
can be used for later2 PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
45
Option Reason
S u
m m
ar y
Motivation related 3 Negative feeling related 11
Form related 7 Clarity 28
Directness 7
Practicality 2
The most common reasons were clarity related reasons, mentioned 28 times Table 4.3. The second most mentioned reasons were related to negative feeling
mentioned 11 times. Meanwhile, the third most mentioned reasons were related to form and directness. There were also other reasons related to motivation and
practicality that appeared in their responses to questionnaire part B case I number 2, but they appeared less than 4 times. In brief, to give considerable negative
feedback on written performance to the respondents, the negative feedback should be clear, cause no negative feeling, and in written form.
For the option number 2, there are seven main reasons Table 4.3. Their reasons were because the negative feedback was clear, detailed, written,
memorable, private, can learn something, and acceptable. The most common reason is that the negative feedback was clear, mentioned 5 times by the respondents who
chose option 2. Similar to the most mentioned consideration for case I in total, the respondents who chose option 2 also mentioned clarity for their consideration.
Thus, it could be concluded that the respondents used clarity as the first consideration in choosing the negative feedback for case I.
3. Feeling after Receiving The Chosen Option for Case I
