47 Related to the preferred option, the respondents who chose option 2 also
conveyed their feeling after receiving the negative feedback. As shown in Table 4.2, there were many kinds of feeling stated by the respondents. They were sad,
motivated, motivated but depends on the language, encouraged, okay, enlightened, insulted, upset, angry, and happy. The most mentioned feeling was motivated,
followed by encouraged in the second place. To conclude, they received positive feeling after receiving option two as the negative feedback for case I.
b. Case II
Similar to case I, in case II, the respondents were given a situation where they would be given negative feedback. However, this time, they were given negative
feedback for their oral performance. The procedure was similar, they had to choose one of the eight options and then give the reason for choosing the option and their
feeling when given such negative feedback. The respondents’ responses to
questionnaire part B case II were recorded into table Appendix E.
1. Preferred Option for Case II
The first question for case II was related to negative feedback for oral performance. The responses to the first question on case II were summarised in
Table 4.5.
Table 4.5 Questionnaire part B number 1 case II Data Summary
Option Type
Times chosen 1.
Direct Oral without Hedging 11 31.43
2. Direct Written without Hedging
7 20
3. Direct Oral with Hedging
7 20
4. Direct Written with Hedging
5 14.29
5. Indirect Oral without Hedging
0 0
6. Indirect Written without Hedging
0 0
7. Indirect Oral with Hedging
3 8.57 PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
48
Option Type
Times chosen 8.
Indirect Written with Hedging 2 5.71
Total 35 100
The respondents’ choices for questionnaire part B case II were different from case I. In Case II, the respondents mostly chose option 1, direct oral negative
feedback without hedging. Options 2 and 3 were chosen with the same number of respondents. As previewed in Table 4.5, almost a third of the respondents 31.43
preferred option 1. To sum up, the most preferred negative feedback was direct oral negative feedback.
2. Consideration in Choosing the Option for Case II
After choosing the type of negative feedback for case II, the respondents then had to give their reason for choosing the option. There were many reasons. The
reasons were summarised in Table 4.6.
Table 4.6 Questionnaire part B number 2 case II Data Summary
Option Reason
1 motivating, direct, clear2, can learn something2, oral for oral2,
not insulting, quick 2
complete, not embarrassing, direct, written2, memorable, detailed, clear, can learn something, polite, acceptable
3 acceptable, detailed2, suitable, polite, clear, oral for oral3, not
insulting2, personal 4
written, not insulting2, motivating, polite2, clear 5
empty 6
empty 7
oral for oral3, not embarrassing 8
not insulting, written, implicit
Tota l
motivating2, not insulting6, polite4, acceptable2, not embarrassing2,
oral for oral8, written4, can learn something3, clear5, detailed2, complete1,
memorable1, suitable1 ,
direct4, personal1, implicit1, quick1, PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
49
Option Reason
Su mm
ary Motivation related 2
Negative feeling related 14 Form related 12
Clarity 13
Directness 7
Shown in Table 4.6, there were varieties of reason. The reason that appeared the most was because the performance was oral performance, the negative feedback
should be in oral too. This reason appeared eight times. The second most mentioned reason was that the negative feedback was not insulting, mentioned six times. There
were also other reasons that were mentioned several times such as clarity, directness, written, and polite. There were also less popular reasons such as the
ability to learn something, quick, complete, not embarrassing, memorable, detailed, acceptable, suitable, personal, and implicit.
Most of the respondents mentioned reasons that were related to negative feeling, form, and clarity. Reasons related to negative feelings were mentioned 14
times, reasons related to form were mentioned 12 times, and reasons related to clarity were mentioned 13 times. In short, for oral performance, to give considerable
negative feedback to the respondents, the negative feedback should give no negative feeling, be in the correct form, and be clear.
3. Feeling after Receiving The Chosen Option for Case II
