Stakeholders Feedback AUN-QA CRITERIA REQUIREMENTS 2.1. Expected learning outcomes

49 condition and is planning to provide trainings, particularly to the support staffs with high school education level, which comprise 50 of the existing personnels. The Dept of AGH has a system to educate and to train the support staffs. Regular meetings are conducted within the Department to discuss the best way to educate and to improve the skills of the support staffs. A development of the support staffs is done according to the work assigned. The fund for the training comes from the University and other programs on that the Department involved. Some training on softskill development and techniques have been participated by the support staffs of AGH, including on education administration, experimental station management, laboratory skills, the use of office programs, organic farming and agro-tourism Appendix 2.12.2. Opportunities are opened for existing staffpersonnel to pursue career development and training within or outside the University.

2.13. Stakeholders Feedback

Stakeholders feedback is assessed from students, alumnae, academic staff, support staff, and alumnae work place through some evaluation instruments. The incoming feedback is taken into consideration to improve service for a better stakeholder satisfaction and for the study program improvement, including teaching and learning methods, process and curicullum review. Information of student’s satisfaction on the teaching and learning methods and implementation, including on education facilities, are obtained from students evaluation on teaching and learning process EPBM. The student’s satisfaction evaluation on the teaching are based on the lecturer’s course materials and course deliveries as well as class room facilities; whereas student’s satisfaction evaluation on the implementation of final projects in the final year are based on the provided facilities, research funding availabilities and supervisory through out the projects. The questionnaires comprise of 8 questions Table 2.13.1. regarding the teaching implementation and 11 questions Table 2.13.2. regarding the way courses were delivered. In summary, implementation of courses and practicals as well as the quality of teaching delivery by the lecturers of AGH were considered good or satisfactory by the students. 50 Table 2.13.1 . Student’s perspective on courses implementation during the semester year 2011 No. Course evaluation Point 1-4 1. Course guidelines were clearly explained at the first week of lecture 3.26 2. The courses and practicals run as scheduled 3.26 3. The number of courses and practicals as scheduled 14 times per semester 3.18 4. Facilities are sufficient satisfactory to support classes and practicals 3.24 5. Course and practicals content met the course objectives 3.19 6. Assignments and exams met the course objectives 3.30 7. Exam results were announced two weeks after the exam 3.29 8. Students understood and comprehend the content of the courses 3.26 Average 3.15 Tabel 2.13.2. Students perception on academicslecturers performances year 2011 No. Student Evaluation on Academics performances Point 1-4 1. The course materials were clear and well-prepared 3.26 2. Lectures gave emphasis on important aspects of the course content 3.26 3. The way lecturers delivered the course stimulated the student’s interest on the topics 3.18 4. Illustrations during the lecture are updated 3.24 5. Lecturers used technology to deliver the courses 3.19 6. Lecturers gave enough discussion opportunities, including for the students to give feed back and suggestions 3.30 7. Lecturers are respectable and well-presented 3.29 8. Lecturers respected students rights and obligations 3.26 9. Lecturers had good knowledge on the subjects 3.31 10. Lecturers gave important ethical and moral messages 3.22 11. Lecturers gave assignments to improve student’s understanding on the subjects 3.06 Average 3.33 51 Information on alumnae satisfaction with their education were obtained from a tracer study on graduates employment, waiting time to employment, initial wages and type of jobs as indicators. Questionnaires on this are presented in Appendix 2.13.1. In summary, graduates were employed in 1-16 months after graduation with 51.35 got a job within less than 3 months, 37.84 between 3-6 months, 8.1 6-12 months, and the rest after 12 months Figure 2.13.1. There were 3 who were already employed before they graduated. The initial salary range from Rp 1.5 to 3 million per month. The majority 81.3 received training before starting their job on work environment, production, management, reporting and presentation skills. In addition, the surveyed graduates stated that they had no difficulties to adapt to their new working environment and to communicate with their colleagues and their business relations. Most graduates 60 worked in the relevant area of agriculture, whereas 40 in non agriculture area. The opposite was found in graduates of other department, such as Geophysics and Meteorology where only 30 of their graduates worked in the area of agriculture Fig 2.13.1. Most graduates of AGH worked in Java 78, followed by Sumatera 10 and others 12. The infrastructure availability, including transportation, communication and company facilities were considered as important measures to seek jobs. Feedbacks from lecturers are collected through weekly meeting Wednesday weekly meeting, inputs from the message box, course preparation meeting before the start of the semester, course evaluation meeting at the end of the semester and special forum. Feedback from support staff is collected via message box and monthly meeting that is facilitated with the management of the department. 52 Fig 2.13.1. Job classification both agriculture and non agriculture and waiting time before employment of the AGH graduates Source : Tracer Study IPB, 2009

2.14. Output