Stakeholder Satisfaction AUN-QA CRITERIA REQUIREMENTS 2.1. Expected learning outcomes

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2.15. Stakeholder Satisfaction

Stakeholder satisfaction evaluation is carried out via students, alumnae, academic staff, support staff, and alumnae work place. Student satisfaction evaluation is done by using EPBM Evaluation on Teaching and Learning Process, see Table 2.13.1 and 2.13.2 and satisfaction survey for final report, seminar, laboratorium services, libraryreading room service, and secretariateadministration service Table 2.15.1. Table 2.15.1. Summary of satisfaction survey to student as respondence No Survey area Total Score Average Average score range 1 to 4 Satisfaction 1 EPBM Subject course =37.76 Lecturer evaluationcourse =39.05 Lecturer evaluation = 155.45 Subject course = 3.21 Lecturer of courses = 3.29 Individual lecturer =3.29 Satisfy Satisfy Satisfy 2 Final report 25.45 3.6 Satisfy 3 Seminar 27.59 3.1 Satisfy 4 Laboratory service 38.95 3.2 Satisfy 5 Fieldteaching farm servise 37.2 3.1 Satisfy 6 Reading roomlibrary service 33.91 3.1 Satisfy 7 Administration service 21.28 3.4 Satisfy The school’s graduates in the University level worked in a diverse areas including farms, services, trading, research 24, general services 13, general trading 32, private education and government institution 14, and others banking, publication, consultancy 17. Thirty three percent graduates worked in a state-owned enterprises, 13 foreign-owned companies, and 56 in family business or entrepreneurs. Fifty percent graduates worked in a middle size companies, and 12.5 each in small and large companies. 56 Survey conducted on soft skill of the graduates of SP-AGH demonstrated that majority of 80 employers considered the graduates have good integrity. Sixty percent think that the graduates are professional, have good English and computer literate. Majority 80 considered the graduates have the ability to communicate and work well in a team. Most graduates 72.97 worked in private industries, 16.22 in government institutions, 8.11 in state-owned companies, and 2.7 in non government organisations Figure 2.15.1. Figure 2.15.1. Distribution of employers of the SP-AGH graduates. About 60 of employers participated in a survey conducted by the SP-AGH. The survey revealed the distribution of work placements of the graduates: 42 worked in the farm, 36 in offices, 15 in research labs, and 7 in other fields. Thirty two percent of the employers are private industries, 32 are government institutions, 12 become entreprenuers, and the rest are in NGOs or working part time. Based on jobs classifications, 52 work as technical operators, 15 as 57 instructurs, 15 as researcher, 10 as supervisors and 8 as managers. Employers select their candidate employees based on their GPA, working and organisational experience, attitudes, communication skills and English Figure 2.15.2. Employers perception on graduate’s performance in the workplace are considered excellent 24.3 and mostly good 70.3 as shown in Figure 2.15.3. Figure 2.15.2. Recruitment criteria used by employers Figure 2.15.3. Employers perception on graduate’s performance in the workplace 58 III.SELF EVALUATION 3.1. SWOT Analysis Strength Weakness Opportunity Threat 1. Expected Learning Outcomes Specific LO that foccus on tropical agriculture in comprehensive aspects Still needed to encourage stakeholder to give feedback on graduate’s competence Offering specific course that could be earned by foreign university Globalisation : competition with foreign university 2. Program Specifications The highest grade by National Accreditation Boad Regulation on minimum credits 144 for BSc in Indonesia 3. Program Structure and Content Minor and additional competencies could reach by minor and supporting course Interdepartemental courses require good management system Implementing Quality Assurance System as Dept of AGH use ISO 9001:2008, including assessment by external auditor 4. Teaching and Learning Strategy Applying Student Centered Learning SCL More small classes are needed to implement SCL approach E-learning development to support self and independent learning Internsip could be part of teaching and learning strategy Promoting more internship program in agricultural company 5. Student assessment Good of student quality by high competitive- ness in entry selection Best practice of USMI admission system Anticipating for decreasing interest to study in agriculture disciplines 6. Academic Staff Quality Sufficient in number and qualification Still need to improve publication To propose plan of manpower planning as for future need 7. Supporting Staff Quality Sufficient in number and qualification Still need to improve competency following current development To propose plan of manpower planning as for future need 8. Student Quality Student recruitment by USMI scheme could recruit most best student Student recruitment by BUD scheme and scholarship provided by agriculture company Trend of decreasing interests to study in field agriculture 9. Student Advise and Support Sufficient counselling and supervision service for student 59

3.1. SWOT Analysis continued