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2.15. Stakeholder Satisfaction
Stakeholder satisfaction evaluation is carried out via students, alumnae, academic staff, support staff, and alumnae work place. Student satisfaction
evaluation is done by using EPBM Evaluation on Teaching and Learning Process, see Table 2.13.1 and 2.13.2 and satisfaction survey for final report, seminar,
laboratorium services, libraryreading room service, and secretariateadministration service Table 2.15.1.
Table 2.15.1. Summary of satisfaction survey to student as respondence
No Survey area
Total Score Average
Average score range 1 to 4
Satisfaction
1 EPBM
Subject course =37.76
Lecturer evaluationcourse
=39.05 Lecturer evaluation
= 155.45 Subject course
= 3.21 Lecturer of courses
= 3.29 Individual lecturer
=3.29
Satisfy Satisfy
Satisfy
2 Final report
25.45 3.6
Satisfy 3
Seminar 27.59
3.1 Satisfy
4 Laboratory service
38.95 3.2
Satisfy 5
Fieldteaching farm servise 37.2
3.1 Satisfy
6 Reading roomlibrary service
33.91 3.1
Satisfy 7
Administration service 21.28
3.4 Satisfy
The school’s graduates in the University level worked in a diverse areas including farms, services, trading, research 24, general services 13, general
trading 32, private education and government institution 14, and others banking, publication, consultancy 17. Thirty three percent graduates worked in
a state-owned enterprises, 13 foreign-owned companies, and 56 in family business or entrepreneurs. Fifty percent graduates worked in a middle size
companies, and 12.5 each in small and large companies.
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Survey conducted on soft skill of the graduates of SP-AGH demonstrated that majority of 80 employers considered the graduates have good integrity. Sixty
percent think that the graduates are professional, have good English and computer literate. Majority 80 considered the graduates have the ability to communicate
and work well in a team. Most graduates 72.97 worked in private industries, 16.22 in government institutions, 8.11 in state-owned companies, and 2.7 in
non government organisations Figure 2.15.1.
Figure 2.15.1. Distribution of employers of the SP-AGH graduates. About 60 of employers participated in a survey conducted by the SP-AGH.
The survey revealed the distribution of work placements of the graduates: 42 worked in the farm, 36 in offices, 15 in research labs, and 7 in other fields.
Thirty two percent of the employers are private industries, 32 are government institutions, 12 become entreprenuers, and the rest are in NGOs or working part
time. Based on jobs classifications, 52 work as technical operators, 15 as
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instructurs, 15 as researcher, 10 as supervisors and 8 as managers. Employers select their candidate employees based on their GPA, working and
organisational experience, attitudes, communication skills and English Figure 2.15.2.
Employers perception on graduate’s performance in the workplace are considered excellent 24.3 and mostly good 70.3 as shown in Figure 2.15.3.
Figure 2.15.2. Recruitment criteria used by employers
Figure 2.15.3. Employers perception on graduate’s performance in the
workplace
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III.SELF EVALUATION 3.1. SWOT Analysis
Strength Weakness
Opportunity Threat
1. Expected Learning Outcomes
Specific LO that foccus on tropical agriculture
in comprehensive aspects
Still needed to encourage stakeholder
to give feedback on graduate’s competence
Offering specific course that could be earned by
foreign university Globalisation :
competition with foreign university
2. Program Specifications
The highest grade by National Accreditation
Boad Regulation on minimum
credits 144 for BSc in Indonesia
3. Program Structure and Content
Minor and additional competencies could
reach by minor and supporting course
Interdepartemental courses require good
management system Implementing Quality
Assurance System as Dept of AGH use ISO
9001:2008, including assessment by external
auditor
4. Teaching and Learning Strategy
Applying Student Centered Learning
SCL More small classes are
needed to implement SCL approach
E-learning development to support
self and independent learning
Internsip could be part of teaching and
learning strategy Promoting more
internship program in agricultural company
5. Student assessment
Good of student quality by high competitive-
ness in entry selection Best practice of USMI
admission system Anticipating for
decreasing interest to study in agriculture
disciplines
6. Academic Staff Quality
Sufficient in number and qualification
Still need to improve publication
To propose plan of manpower planning as
for future need
7. Supporting Staff Quality
Sufficient in number and qualification
Still need to improve competency following
current development To propose plan of
manpower planning as for future need
8. Student Quality
Student recruitment by USMI scheme could
recruit most best student
Student recruitment by BUD scheme and
scholarship provided by agriculture company
Trend of decreasing interests to study in
field agriculture
9. Student Advise and Support
Sufficient counselling and supervision service
for student
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3.1. SWOT Analysis continued