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performed activities could submit their proof to HR unit, and the HR officer will count their credit and record them in the database system. This will allow more efficient
access to activity data of each individual lecturer. Professorship is the highest level for a lecturer. In order to reach this level, a
promotion process has to be followed beginning at the unit. The candidate needs to provide documents or records of their activities to unit meetings to evaluate the
suitability of a lecturer to be promoted as a professor. Once the promotion has been agreed at the division and department level, another meeting will be held at the
Faculty Senate level and University Senate, prior to propose to the Directorate General of Higher Education and approved by the Ministry of National Education.
Lecturers are given a set of tasks, including teaching assignments which are supported by an appointment letter from the Faculty Dean, supervising students
during their study academic supervisor, and supervising students for their final project or thesis, as external examiners, or as a consultant in community
development projects conducted by the department. These assignments are based on the expertise area of each lecturer. Appointment as an academic supervisor is
based on the lecturers expertise taking their work load into consideration. The rules and conduct of academic staffs has been established and stated in
the Senate decree No.: 25IKEPSA2003 about standard, etiquette, and discipline of academic staffs at IPB and has been put together in a booklet and distributed among
all the academic staffs Appendix 2.6.6
. The age of retirement for an academic staff is 65 years old. For professors,
the retirement can be extended up until 70 years old. When entering the retirement stage, pensioners
still receive retirement savings fund, pension benefit and medical insurance.
2.7. Support Staff Quality
Support staff for library, computer and academic administration service are provided at the university IPB level. At the department level, references and book
collection are managed in the reading room. Computer and internet facilities are also
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managed under university level, along with academic administration service. The department has 42 support staffs, consist of 25 permanent and 17 non-permanent
staff . The support staff at Deptartment level work as library staffs, technicians of the laboratories, general administration and general services. All these support staff are
under the Head of Administration at the department, who reports directly to the Head of Department. Composition of support staff at Dept of AGH is presented in Table
2.7.1. The administration support staff to student ratio is 1:36 until 1:50, which means that administration support staffs provide service for 36 - 50 students. The ratio of
technician to students is 1 : 28 18 : 500 and the ratio of technician to lecturers is 1 : 3.6 18 : 65. The ratio of other support staff to student is 1 : 12 42 : 500, while the
ratio of the other support staff to lecturers is 1: 1.5 42 : 65.
Table 2.7.1. Support staff composition in Dept. of AGH according to job scope and education
Job Scope of Support Staff
Education
Total
Librarian LaboranTechnician AnalistOperator
Programmer Administrati
on Public Service
and Logistic
1 S2
1
1 4
5 S1
10
1 2
1 D3
4
2 D2
2
9 6
High school
15
1 1
3
Secondary school
5
1 4
Primary school
5 2
18 15
7 42
Note : only manage and service for reading room in the Department, whereas library service is centralized at the IPB level. S2: Master
Degree, S1: Bachelor Degree, D2D3: Diplom Degree
Central library facility is managed at the University. There are 24 librarians with qualification in which 7 librarian hold a Master degree, 9 hold a Bachellor
degree, and 8 hold a Diplom degree. However, the Department has also collection
of books, journals, thesis and other publications in the reading room, which is
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managed locally by two librarians. These librarians have attended some trainings, including: 1 How to create and to make use of online catalog OPAC, conducted
by the National Library, RI, 12-27 July 2005; 2 Knowledge Management System KSM conducted by LSI IPB, 18-22 June 2007; and 3 computer training in
publishing 2010. These trainings demonstrated the attention of the department management to increase the competence of the support staff. The librarians of
Dept. AGH also involved in administration management of Indonesian Agronomy Journal, a national accredited journal published by the Dept of AGH in collaboration
with the Indonesian Society of Agronomy.
There are 10 permanent and 8 non-permanent technicians employed at these labs under Dept. of AGH. The lab facilities are continuously improved and completed.
Currently the laboratory is preparing for lab accreditation, ISO 17025. Laboratory technicians role are to assist the practical works both in the lab and in the field, and
to help setting up research experiments for the academics starting from material preparations, equipment uses and maintenance. Currently, the Dept. of AGH has
edaquate number of lab technicians to support the research activities. The education of lab technicians are high schoolvocational school graduates in Agriculture diplom
or bachelor’s degree. The department continuously facilitates the training and internships to increase the lab technician’s competencies.
The computer technician at IPB level are under the Directorate of Communication and Information System Direktorat Komunikasi dan Sistem
Informasi, DKSI. DKSI is a technical unit that provides information and technology service for civitas academic of IPB. The number of DKSI staff is 23 people consist of
1 person with a PhD degree, 4 people holding a Masters degree, 5 people holding a Bachelor degree, 6 people holding a Diploma degree and 7 people holding a high
school diploma. General administration at the Department manages documentation of the
study program, finance, academic services and personnel. The general administration has 13 permanent and 1 non-permanent
staffs with background vary from high school, Diplomes, Bachelors, and Master. A number of trainings are
provided to increase and enhance their skills and knowledge see part 2.12.
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Another support staff working on the public service, properties and facilities maintainance, courier, drivers, and cleaners 7 workers. The staffs have various
backgrounds, from primary schools to high schools. Trainings are also being conducted for these staffs since their contribution are very important. Thus,
continously improvement of them to a better support for department is needed. The trainings included on the subject of Quality Management System ISO 9001: 2008
2010. Due to the provision of intensive skill training and good working atmosphere,
several support staffs have received awards, including “Satyalencana Karya Satya”
from the President of Republic of Indonesia. One general administration staff received first rank award from the University in 2010, second rank award in the area
of financial management 2010, first rank award for laboratory technician 2010, and third rank award for archives worker 2012. Additional salaries are provided
based on performance of support staff, beside the basic sallaries. In addition, every staff has a health insurance coverage by the University. Reward system is available
for non-permanent staffs based on attendance, working performance and creativity.
2.8. Student Quality
