PRIMARY CARE CLINICS IN MALAYSIA 4.1

36 National Medical Care Statistics 2014 Private clinics The operating days and hours of private clinics are shown in Table 4.3.2. Note that private clinics which operated less than five days in a week were excluded from NMCS 2014. As a result, the operating days and hours of these clinics were not captured by the survey. • More than half 54.0 of the clinics in the private sector operated six days per week. • Clinics which operated Monday through Sunday represented 40.2 of all private clinics, while only 5.8 of the private clinics operated five days in a week. • Only 5.0 of the clinics in the private sector provided 24-hour services. Table 4.3.2: Operating days and hours A B private clinics in 2014 Clinic operation C nweighted count n D EF G H Weighted count n D E I JKF H Percent L M clinics 95 P CI n D EI JK F H Operating days 5 daysweek 24 280 5.8 3.6–8.0 6 daysweek 222 2,597 54.0 49.3–58.7 7 daysweek 163 1,933 40.2 35.5–44.9 Operating hours 24 hoursday 390 4,570 95.0 92.9–97.1 24 hoursday 19 240 5.0 2.9–7.1

4.4 TYPE OF PRACTICE

• All public clinics were collaborative practices staffed with multiple healthcare providers who worked under salaried employment with the government. • About a quarter 24.7 of the private clinics operated as group practices, while the remaining were solo practices Table 4.4.1. A similar figure has been reported in our previous report. 5 Table 4.4.1: Typ e A B practic e B or private clinics in 2014 Typ Q L M practice C nweighted count n D E F G H Weighted count n D E I JKF H Percent L M clinics 95 P CI n D 4, J K F H Group 98 1,188 24.7 20.6–28.8 Individual 311 3,622 75.3 71.2–79.4

4.5 PROVIDER WORKLOAD

• Overall, the median number of patients seen per full-time-equivalent FTE doctor in the private sector was 25.9 IQR: 17.1–40.0 patients per day. • The public clinic attendances were recorded at the clinic level and could not be disaggregated by healthcare providers. Hence, the patient volume per FTE doctor could not be calculated for the public clinics. • •