BER OF REASONS FOR ENCO NTER PER VISIT

65 74.3 85.0 1.5 1.2 0.0 0.0 82.3 28.1 1.4 1.4 r 0.8 0.4 191.5 138.5 26.6 3.5 2.2 0.1 0.0 20.8 10.1 2.2 0.2 r 0.2 0.0 177.9 138.5 26.6 3.5 2.2 0.1 0.0 20.8 10.1 2.2 0.2 r 0.2 0.0 177.9 Chapter 7 : Reasons for Encounter

7.3 REASONS FOR ENCO

F G H ER BY ICPC-2 CHAPTERS Table 7.3.1 shows the overall distribution of RFEs when categorised according to ICPC-2 chapters. Note that in some instances, related RFEs within a certain ICPC-2 chapter were collapsed into a single RFE. • The most common RFEs were respiratory conditions, which accounted for 26.8 of all RFEs 49.2 per 100 patient encounters. • General and unspecified conditions were the second most frequent RFEs 20.3 of all RFEs. Among these conditions, fever was the most frequently reported reason for visit 62.9 of all general and unspecified conditions. • Chronic conditions under the endocrine, metabolic and nutritional category accounted for 12.7 of all RFEs, with 10.9 RFEs per 100 encounters recorded for diabetes and 9.1 per 100 encounters for lipid disorder. For reference, the National Health Morbidity Survey NHMS 2011 reported the prevalence for diabetes and hypercholesterolemia in Malaysia to be at 15.2 and 35.1, respectively. 2 Table 7.3.1: Reasons I or encounter by ICPC-2 chapters and the most common individual reasons I or encounter within each chapter in primary care clinics in 2014 RFE ICPC-2 chapter J nweighted count Weighted count Percent K L total RFEs n M O QR S 563 Rate per 100 encounters 95 T CI n M V W OS X Y XZ Respiratory 12,660 160, YX [ 26. X

49.2 46.1

\ 52.2 Cough 6,022 74,905 12.5 23.0 21.7–24.3 Runny noserhinorrhoea 4,328 53,469 9.0 16.4 15.1–17.7 Painsore throat ] 982 14,030 2.4 4.3 3.5–5.2 Asthma 623 7,834 1.3 2.4 1.9–2.9 General unspeci L ied 9,740 121,203 20.3

37.2 35.3

\ 39.1 Fever 6,071 76,242 12.8 23.4 22.0–24.8 Medical examination ] 878 10,273 1.7 3.2 2.5–3.8 Blood test 576 6,524 1.1 2.0 1.5–2.5 Dressingpressurecompresstamponad e ] 310 4,106 0.7 1.3 1.0–1.5 Pain generalmultiple sites 258 3,642 0.6 1.1 0.9–1.3 Endocrine, metabolic and nutritional 7, X V Y 76,009 12.7

23.3 19.4

\ 27.3 Diabetes - non-gestational ] 3,588 35,390 5.9 10.9 9.0–12.7 Diabetes type 2 2,986 29,437 4.9 9.0 7.2–10.8 Diabetes - unspecified 510 5,228 0.9 1.6 1.0–2.3 Lipid disorder 3,194 29,520 4.9 9.1 7.3–10.9 Blood test endocrinemetabolic 664 7,211 1.2 2.2 1.6–2.9 Cardiovascular 6,029 O X S _ X V 9 ` X Y X ` 0 15. X\ 20.1 Hypertension - cardiovascular ] 5,518 53,495 9.0 16.4 14.5–18.4 66 National Medical Care Statistics 2014 Table 7.3.1 continued: Reasons a or encounter by ICPC-2 chapters and the most common individual reasons a or encounter within each chapter in primary care clinics in 2014 RFE ICPC-2 chapter b nweighted count Weighted count Percent c d total RFEs n f h ij k 563 Rate per 100 encounters 95 l CI n f m n 5, o po q Digestive 3,903 50,539 o .5 15.5 14.4 r 16.7 Abdominal pai t u 1,193 16,010 2.7 4.9 4.4–5.4 Diarrhoea 1,149 15,285 2.6 4.7 4.3–5.1 v omiting 440 4,988 0.8 1.5 1.3–1.8 Musculoskeletal 2, w n o 36,097 6.0

11.1 10.1

r 12.1 Musculoskeletal symptomcomplaints u 1,533 20,217 3.4 6.2 5.4–7.0 Back problems u 726 10,720 1.8 3.3 2.8–3.7 Skin 1,930 25,111 4.2

7.7 6.5

r o x 9 Ras y u 535 7,006 1.2 2.2 1.5–2.8 Pruritus 474 5,972 1.0 1.8 1.2–2.5 Neurological 1, h jo 21, o n z

3.7 6.7 5.9

r 7.5 Headache - a {{ u 1,015 14,788 2.5 4.5 4.0–5.1 Headache 975 13,901 2.3 4.3 3.8–4.8 v ertigodizziness 382 5,003 0.8 1.5 1.2–1.9 Pregnancy, childbearing, d amily planning 1,902 17, w no

3.0 5.4 4.4

r 6.4 Medical examination - pregnancy u 1,567 14,412 2.4 4.4 3.5–5.3 b rological 602 7,352 1.2

2.3 1.

o r 2.7 Urinary problem u 228 2,862 0.5 0.9 0.7–1.1 Eye 632 7,322 1.2

2.3 1.9

r 2.6 Symptomcomplaint ey | u 458 5,095 0.9 1.6 1.2–1.9 Female genital 377 5,214 0.9

1.6 1.3

r 1.9 Menstrual problems u 193 3,109 0.5 1.0 0.7–1.2 Psychological 296 4, n o p

0.7 1.3 0.

o r 1. o q Ear 256 3,244 0.5

1.0 0.

o r

1.2 Blood, blood

d orming organs } immune mechanism 221 2,430 0.4 x o 0.5 r

1.0 Male genital

56 639 0.1 0.2 0.1 r

0.3 Social problems

1 2 0.0 0.0 0.0 r

0.0 Total

50,642 597,563 100.0 p o m x 4 pj o x 1 r poo x 7 ~ Comprise multiple ICPC-2 codes see Appendix 4 • • • 67 539 15.5 010 4.9 285 4.7 988 1.5 097 11.1 217 6.2 720 3.3 111 7.7 006 2.2 972 1.8 6.7 788 4.5 901 4.3 003 1.5 y 5.4 412 4.4 352 2.3 862 0.9 322 2.3 095 1.6 214 1.6 109 1.0

1.3 244

1.0 430

639 0.2 2 0.0 563 4 7 Chapter 7 : Reasons for Encounter

7.4 MOST COMMON REASONS FOR ENC

 €  ‚ ER IN ƒ € BLIC AND PRIVATE CLINICS NMCS 2012 reported that the main reason for utilisation of primary care in the public sector was non- communicable diseases, with hypertension being the top reason for encounter, followed by diabetes and lipid disorder. 1 Similar pattern was observed in NMCS 2014 Figure 7.4.1. • Patients who visited public clinics reported 191.5 RFEs per 100 encounters, slightly more than those in private clinics 177.9 per 100 encounters. • A distinct difference observed between the two sectors when comparing the 10 commonest RFEs is the pattern of diseases presenting to each sector. The top three RFEs reported in public clinics were chronic diseases, whereas in private clinics, patient encounters were mostly for acute complaints. • Blood tests related to endocrinemetabolic conditions were among the top 10 reasons for visit to public clinics. This utilisation could be due to periodic check-up on existing non-communicable diseases and demonstrates the utilisation of primary health care other than for consultations and medications. Figure 7.4.1: Top 10 reasons „ or encounter in public clinics in 2014 … † omprise multiple ICPC-2 codes see Appendix 4

3.9 4.2

4.4 9.3

12.0 16.2

‡ ˆ ‰Š ‡ Š ‰ ‹

22.5 31.3

5 10 15 20 25 30 35 40 Blood test endometabolic ŒŽ ‘’  “ ‘ ”•‘— ˜ • ™ Œ š›  š ’ ˜ › œ ’—‘’ ›  ” ž — ˜” Ÿ  ˜” ž ’‘  •— › ™ ŒŽ  ‘’  “‘ ” •‘—  ˜ • ž ¡  ¢ •‘•  ™ Runny noserhinorrhoea Fever Cough Lipid disorder £ ‘ ¤ — › ‘’’ ™ ¥ ž  ¡ —• › ˜ • ‘ ’’ ™ Rate per 100 encounters 68 National Medical Care Statistics 2014 Figure 7.4.2: Top 10 reasons ¦ or encounter in private clinics in 2014 § Comprise multiple ICPC-2 codes see Appendix 4 REFERENCES 1. Sivasampu S, Yvonne Lim, Norazida AR, Hwong WY, Goh PP, Hisham AN, editors. National Medical Care Statistics NMCS 2012. Kuala Lumpur Malaysia: National Clinical Research Centre MY, National Healthcare Statistics Initiative; 2014. 95 p. Report No.: NCRCHSU2013.3. Grant No.: NMRR-09-842-4718. Supported by the Ministry of Health Malaysia. 2. Institute for Public Health IPH. National Health and Morbidity Survey 2011 NHMS 2011. ¨ ol. 2: Non Communicable Diseases; 2011. 188 p. Report No.: MOHSIKU04.12TR. Grant No.: NMRR- 10-757-6837. Supported by the Ministry of Health Malaysia.

4.5 6.2

6.2 6.2

6.3 6.4

7.5 19.4

26.5 © ª «¬ 5 10 15 20 25 30 35 40 ­®¯° ± ²³´µ¶·¸ ¹ º¶ ® » ®¯¼ ¶ ½ ®µ µ¹ Diarrhoea ¾ ® ¿ÀÁ ¸ ³² ¶  ¼²³®  ¹ º à ± ¶ ²  ¶ À ¸ ¿ ³ À ½ ¯®² » ¿ ³ Ä ® ¸ ¯ Å µ®²¹ Æ ´ » ³ · ¿ À ®µ ± ® ¿ À ¹ Ç Å ¸ ¯ Å µ³ ¸ ° ¶ µ ¶  ®µ ¸ à ·±  ³ · Á ¯³ ·± µ® ¿À  ¸ ¹ Runny noserhinorrhoea Cough Fever Rate per 100 encounters