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syllabus type, listing the subject contents, selecting teachinglearning activities, evaluation and revising. Furthermore, the explanation of each step is presented as
follows:
1. Need Survey
The writer conducted needs survey as the first step in designing the speaking instructional materials in order to get sufficient data from the
respondents. In conducting need survey, the writer used target needs analysis that included necessities, lacks and wants. The results can be seen in table 4. 1.
Table 4. 1. The Result of the Target Needs Analysis
Objective Perceived by the writer
Subjective Perceived by the staffs
Necessities English speaking ability to be
used when they have to communicate to foreign
tourists. Need to master English in
order to be able to serve foreign tourists.
Lacks The ability to communicate in
English with foreign tourists. The ability to communicate in
English with foreign tourists. Wants
To be able to communicate in English well so that they can
serve foreign tourist well. To be able to speak English in
order to serve foreign tourist well.
2. Stating the Goals, Topics and General Purposes
After conducting needs survey, the writer determined the goals, topics and general purposes for teaching each topic.
a. Goals
The goals of the designed set of instructional speaking materials for the staffs of Culture and Tourism Department in Sleman were to:
1 Help the learners to understand how to communicate appropriately with
foreign tourists.
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2 Help the learners to be able to serve foreign tourists using appropriate English
expressions related to their work field.
b. Topics
After determining the goals, the writer made a list of topics that was based on the students’ need. The list consisted of eight topics. The eight topics are
Greeting and Introductions, Offering Services, Telephoning, Giving Direction of Tourist Destinations, Describing Tourist Destinations, Describing Cultural Events,
Giving Tourism Information, and Telling History.
c. General Purposes
The general purposes for teaching each topic would be stated in table 4. 2.
Table 4. 2. The General Purposes of Each Topic
No Unit
General purposes for each topic
1 Greeting and Introductions
1. The learners understand how to greet foreign
tourist and introduce themselves appropriately. 2.
The learners understand how to respond to foreign tourists’ greeting and introducing.
3. The learners recognize the expressions of greeting
and introducing used in the dialogues. 4.
The learners know how to ask personal information to foreign tourists.
2 Offering Services
1. The learners understand how to offer service to
foreign tourists appropriately. 2.
The learners recognize the expressions of offering services used in the dialogues.
3. The learners handle the complaint appropriately.
3 Telephoning 1.
The learners know how to make a telephone conversation, take and leave message, and write a
memo correctly 2.
The learners recognize the expressions of making a telephone conversation, taking and leaving a
message and writing a memo. 4
Giving Direction of Tourist Destinations
1. The learners understand how to give direction to
foreign tourists appropriately. 2.
The learners recognize the expressions of Giving Direction of Tourist Destinations used in the
dialogues. 3.
The learners know the pattern of Giving Direction of Tourist Destinations and use the pattern
correctly.
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5 Describing Tourist
Destinations 1.
The learners understand how to describe the places especially tourism spots in Sleman
appropriately. 2.
The learners recognize the expressions of Describing Tourist Destinations used in the
dialogues. 3.
The learners know the pattern of Describing Tourist Destinations and use the pattern correctly.
6 Describing Cultural Events
1. The learners understand how to give describe
events clearly and appropriately. 2.
The learners recognize the pattern of describe events places appropriately.
7 Giving Tourism
Information 1. The learners understand how to give information
about tourism villages and tourism objects appropriately.
2. The learners recognize the pattern of Giving
Tourism Information about tourism villages used in dialogues.
8 Telling History
1. The learners understand how to give information
about the history of the places clearly and appropriately.
2. The learners recognize the pattern of giving
information about the history of the places appropriately.
3. Syllabus Type
