Which one of the following BIA terms identifies the amount of money a business expects to lose

Today’s technology-driven organizations are increasingly dependent upon electric power, and your BCPDRP team should consider the provisioning of alternative power sources capable of running business systems for an indefinite period of time. An adequate backup generator could mean the difference when the survival of your business is at stake. Other Utility and Infrastructure Failures When planners consider the impact that utility outages may have on their organizations, they nat- urally think first about the impact of a power outage. However, keep other utilities in mind also. Do you have critical business systems that rely on water, sewers, natural gas, or other utilities? Also consider regional infrastructure such as highways, airports, and railroads. Any of these sys- tems can suffer failures that might not be related to weather or other conditions described in this chapter. Many businesses depend on one or more of these infrastructure services to move people or materials. A failure can paralyze your business’ ability to continue functioning. If you quickly answered no when asked if you have critical business systems that rely on water, sewers, natural gas, or other utilities, think a little more care- fully. Do you consider people a critical business system? If a major storm knocked out the water supply to your facilities and you needed to keep the facil- ities up and running, would you be able to supply your employees with ade- quate drinking water to meet their biological needs? What about your fire protection systems? If any of them are water based, is there a holding tank system in place that contains ample water to extinguish a serious building fire if the public water system were unavailable? Fires often cause serious damage in areas ravaged by storms, earthquakes, and other disasters that might also interrupt the delivery of water. HardwareSoftware Failures Like it or not, computer systems fail. Hardware failures are the most common cause of unplanned downtime. Hardware components simply wear out and refuse to continue performing or suffer from physical damage. Software systems contain bugs or are given improperunexpected operat- ing instructions. For this reason, BCPDRP teams must provide adequate redundancy in their sys- tems. If zero downtime is a mandatory requirement, the best solution is to use fully redundant failover servers in separate locations attached to separate communications links and infrastruc- tures. If one server is damaged or destroyed, the other will instantly take over the processing load. For more information on this concept, see the section “Remote Mirroring” later in this chapter. Due to financial constraints, maintaining fully redundant systems is not always possible. In those circumstances, the BCPDRP team should address how replacement parts will be quickly obtained and installed. As many parts as possible should be maintained in a local parts inven- tory for quick replacement; this is especially true for hard-to-find parts that must be shipped in. After all, how many organizations could do without telephones for three days while a critical PBX component is shipped from an overseas location and installed on site?