12
Indicator Protocols Set: HR
IP
© 2000-2011 GRI
HR10 Percentage and total number of
operations that have been subject to human rights reviews andor impact
assessments.
1. Relevance
Reporting organizations need to be aware of their special responsibility to respect human rights. The
presence of the reporting organization’s operations can have positive and negative efects in relation
to respecting on the protection of human rights. Organizations can afect human rights directly, through
their own actions and operations, and indirectly, through their interaction and relationships with others, including
governments, local communities and suppliers.
Information reported for this Indicator will provide insight into how far the reporting organization takes
human rights considerations into account when making decisions on their locations of operations. It will also
evaluate the potential of its being associated with, or considered complicit in, human rights abuse.
2. Compilation
2.1 Identify countries in which the reporting
organization operates. 2.2
Report the total number of operations, by country. 2.3
Report the total number and percentage of operations that have undergone human rights
reviews or human rights impact assessments, by country.
3. Deinitions Human rights reviews
A formal or documented assessment process that applies a set of human rights performance criteria.
4. Documentation
Potential information sources include the reporting organization’s legal, compliance, and human resources
departments, information supplied by country managers and the risk management oice.
5. References
• Global Compact Business Guide for Conlict Impact
Assessment and Risk Management, 2002. •
Guidance on Responsible Business in Conlict- Afected and High -Risk Areas: A Resource for
Companies and Investors, UNGCPRI, 2010.
• OECD Guidelines for Multinational Enterprises,
Revision 2000. •
OECD Risk Awareness Tool for Multinational Enterprises in Weak Governance Zones in
particular ch. 2, 4 7, 2006.
• Multinational Enterprises in Situations of
Violent Conlict and Widespread Human Rights Abuses, OECD, Working Papers on International
Investment, number 20021, 2002.
13
Indicator Protocols Set: HR
IP
Version 3.1
HR11 Number of grievances related
to human rights iled, addressed, and resolved through formal grievance
mechanisms.
1. Relevance
Disputes over the human rights impact of an organization’s operations and decisions may occur.
Efective grievance mechanisms play an important role in the successful protection of human rights.
2. Compilation
2.1 Identify existing formal organizational grievance
mechanisms. 2.2
Report the total number of grievances related to human rights iled through formal organizational
grievance mechanisms during the reporting period.
2.3 Report the total number of addressed grievances
related to human rights from those iled in the reporting period, broken down by:
• Internal Stakeholders; • External stakeholders; and
• Gender, minority group membership and other indicators of diversity for grievances iled by
an individual or group of people and not an organization.
2.4 Report the total number of resolved grievances
related to human rights from those iled in the reporting period, broken down by:
• Internal Stakeholders; • External stakeholders; and
• Gender, minority group membership and other indicators of diversity for grievances iled by
an individual or group of people and not an organization.
2.5 Report the total number of grievances related
to human rights addressed and resolved during the reporting period that were iled before the
reporting period, broken down by: • Internal Stakeholders;
• External stakeholders; and • Gender, minority group membership and other
indicators of diversity for grievances iled by an individual or group of people and not an
organization.
3. Deinitions Grievance mechanisms
