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h. Implementation of the tax inspection i. Supervision in the compliance of tax payer with tax obligation
j. Implementation of tax consultation k. Implementation of Intensification
l. Implementation of the administration of the Tax Service Office KPP Pratama.
Tax Service Office KPP Pratama Senen, Jakarta covers all regions in Senen sub-district which contains 6 villages:
a. Village Senen Kelurahan Senen b. Village Paseban Kelurahan Paseban
c. Village Kenari Kelurahan Kenari d. Village Kramat Kelurahan Kramat
e. Village Kwitang Kelurahan Kwitang f. Village Bungur Kelurahan Bungur
4. Characteristic of Sample
The questionare has been distributed to 100 individuls taxpayer in Tax Service Office KPP Pratama Senen, Jakarta and all of the questioners are
returened. There are 86 questionnaires 86 can be processed because 9 questionnaires 9 do not meet criteria as a sample and 5 questionnaires
5 are not filled completely by the respondents. The description of the samples is presented in table 4.1.
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Table 4.1 Questionnaires Distribution
Questionnaires Total
Percentage Questionnaire Distributed
100 100
Questionnaire are Returned 100
100 Questionnaire can be processed
86 86
Questionaire can not be processed 14
14 Questionaire used for research
86 86
Source: Data are process
5. Characteristic of Respondents
In this research, the respondents are the tax payers registered at the Tax Service Office KPP Senen, Jakarta. The questionnaires are addressed to
employees of the company who has authorization of company taxation. The authorities include tax calculation, tax payment, filling and reporting the
notification letter SPT to Tax Service Office KPP. Those tasks are usually done by the manager or the staff taxes. The characteristics of respondents are
presented in table 4.2
Table 4.2 Characteristic Respondents
Description Information
Total
Gender Man
Female 61
25
Age 25 years old
26 – 35 years old
36 – 40 years old
40 years old 10
37 20
19
Job Director
Manager Staff of Taxation
Employees Others
7 13
8 48
10
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Continued in the next page
Table 4.2 Continued
According to the table 4.2, there are 61 people as the male respondents, while the female respondents are 25 people. There are 10 people
who are less than 25 years old are. Respondents aged 18 – 35 years old are 37
people, respondents aged 35 – 40 years old are 20 people, and respondents
aged over 40 years old are 19 people. Regarding the job of respondents, there are 7 respondents as directors, 13 respondents as manager, 8 respondents as
taxation staff, 48 respondents as employees, and 10 respondents working outside those jobs.
Based on the experience of the respondents, there are 13 respondents worked more or less than 2 years, 13 respondents worked for 2
– 3 years, 12 respondents worked for 3
– 4 years, 11 respondents worked for 4 – 5 years, and 37 respondents worked above 5 years. In the education level, the
respondents are dominated by bachelor degree as much as 35 respondents. In the other hand, there are 18 respondents who have diploma level and 29
Old Work 2 years
2 – 3 years
3 – 4 years
4 – 5 years
5 years 13
13 12
11 37
Formal Education Senior High School
Diploma Bachelor degree S1
Others 29
18 35
4
