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With a sense of confidence in the employee of the tax will generate awareness of taxpayer in doing taxation obligation so will improve taxpayer compliance.
C. Recommendation
The result states that the organizational structure, organizational procedure, organizational strategy, and organizational culture are important factors for
improving taxpayer compliance then organizational structure, organizational procedures, organizational strategy, and organizational culture need to be
improved. Recommendation from this research is: 1. Taxpayer has lack of knowledge regarding e-system at Tax Service Office
KPP Pratama Senen, Jakarta. So, KPP Pratama Senen, Jakarta needs to give socialization to the taxpayer.
2. Application of e-system is included of modernization administration system of taxation, it is needed socialization to the taxpayer so they can use and
report their tax obligation using e-system because it can be effective and efficiency for taxpayer.
3. For further research, the researcher needs to describe the researched variables and to enlarge the research object in order to present the qualified research
result.
103
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