CHAPTER IV FINDINGS AND DISCUSSION
This chapter contains two sections: findings and discussion. In the first section, the researcher provides the tables of research findings from all the data found about
speech act of requests, especially on the types of requests, and strategies of making requests employed by the characters in Office Space. Further explanation is presented
in the discussion section which also provides some examples for each found phenomenon in the findings.
A. Research Findings
A request is an illocutionary act whereby a speaker conveys to a hearer that heshe wants the hearer to perform an act which is for the benefit of the speaker
Trosborg, 1995:187. The phenomena of requests happen in Office Space. In accordance with this, the first objective of this research is to identify the types of
requests in the characters` conversations. Thus, the identification and analysis are shown in this chapter. The four types of request proposed by Trosborg occur in this
movie. They are unconventionally indirect request, conventionally indirect request hearer-oriented condition, conventionally indirect request speaker-oriented
condition, and direct request. Meanwhile, there are seven strategies of making request occur in Office Space`s script. They include hints, questioning hearer`s ability
and willingness, suggestory formulae, statement of speaker`s wishes and desires,
statements of speaker`s needs and demands, statement of obligations and necessities, and imperatives. Most of strategies of making request according to Trosborg are
found in this film. The occurrence of the types and strategies of request in Office Space is presented in Table 3 in the following table.
Table 3. Types and Strategies of Request Employed by the Characters in Office Space
Based on the Table above, the most prominent one is the employment of conventionally indirect request hearer-based condition. It occurs 18 times out of the
total of 38 data. In other words, out of the total 100, its percentage is 47.37. Since hisher hearer is in the position of controlling whether heshe will comply with the
request or not, the characters employ this type of request by using modal verbs like
No. Types of Request
Strategies of Request T
O T
A L
PE R
C E
N T
A G
E Hi
Ab Sf
Wi Ne
Ob Pf Im
1. Unconventionally
Indirect Request 7
- -
- -
- -
- 7
18.42 2.
Conventionally Indirect Request Hearer-Based
Condition -
15 3
- -
- -
- 18
47.37 3.
Conventionally Indirect Request Speaker-
Based Condition -
- -
1 6
- -
- 7
18.42 4.
Direct Request -
- -
- -
3 3
6 15.79
TOTAL 7
15 3
1 6
3 3
38 100
PERCENTAGE
18. 42
39. 47
7.9 2.6
3 15.
79 7.9
7.9 100