14 The  second  one  is  maxim  of  Quality.  The  function  of  this  maxim  is  to
make  sure  that  the  speaker  has  given  the  correct  information  to  the  hearer.  To make  conversations  effective,  there  are  two  specific  maxims  under  this  super
maxim: 1 the speaker should not tell a lie 2 the speaker should not tell something without enough knowledge or lack of evidence.
The  third  one  is  maxim  of  Relevance.  The  same  as  its  name,  maxim  of Relevance  expects  the  speaker  to  be  relevant.  It  is  important  because  when  the
hearer gets irrelevant answers the conversation would be failed. The  last  one  is  maxim  of  Manner.  The  general  understanding  of  this
maxim is “being perspicuous”. Grice mentions clearly the various maxims include in the maxim of Manner: 1 avoid obscurity of expression, 2 avoid ambiguity, 3
be brief, and 4 be orderly.
c. Breaking Maxims Non-observance maxims
In daily conversations, there are times when speakers do not always follow the  rules  or  fail  to  observe  the  maxims.  According  to  Dornerus  2005, breaking
maxims is the process of failing to observe the maxims p.6. Breaking maxims is commonly known as non-observance maxims.
Grice  1989  firstly  mentions  that  there  are  four  categories  of  non- observance  maxims;  they  are
Flouting,  Violating,  Opting  Out,  and  Infringing. Different  from  Grice,  according  to  Thomas  1995  there  are  five  categories  of
breaking  maxims.  The  first  four  of  the  categories  are  the  same  as  Grice’s,  but Thomas adds a non-full observance a maxim called
Suspending.
15
1 Flouting Maxims
When someone is flouting a maxim, shehe does not intend to mislead the hearer  but  wants  the  hearer  to  see  another  meaning  of  the  words  uttered.  The
meaning of the utterance is indirectly stated and the purpose is to communicate a message  effectively  Thomas  1995:65.  In  a  dialogue,  verbal  humor  is  the
example of flouting the maxims. See the example below:
A: Chicago is in Kansas, isnt it? B: Yeah, and L.A. is in Idaho
In  the  example,  B  flouted  maxim  of  Quantity  by  giving  an  unsatisfied answer. B let A to interpret by himself that the statement
Chicago is in Kansas as false  as
L.A  is  in  Idaho.  From  the  situation,  the  researcher  inferred  that  B  was going to say that it was an idiotic question, so that B did not need to answer. B’s
answer expressed verbal humor which implied that the statement spoken by A was totally wrong.
2 Violating Maxims
According  to  Dornerus  2005,  when  the  speaker  intends  to  mislead  the hearer, he or she violates the maxims. The result of violating maxims might not be
effective  communication.  The  cases  of  violating  maxims  can  be  found  in  the
16 advertisements, parliamentary  speeches, and arguments Dornerus, 2005; Alvaro,
2011. As an example, look at an advertisement found in a department store:
Figure 2.1 An advertisement in a department store
The  note  written  in  the  ad  was  long  and  it  would  possibly  mislead  the customers.  Moreover,  the  note,  which  was  written  in  smaller  fonts  compared  to
the  digits  of  the  discounts,  would  be  very  tricky.  Considering  the  length  of  the note and the confusion results after reading the note, prove that the ad violated the
maxim of Manner. If the customers did not read the note carefully and understand about the agreement, they would be screwed.
According  to  linguists,  the  misleading  of  information  can  bring  the humorous effects in the conversation Attardo, 1994; Lynch, 2002. Therefore, in
certain cases, violations of maxims can be used to create humor, but the sense of humor would sound amusing for the audiences who know the precise information.
The use of violating to create humor can be found in a conversation adopted from a film entitled Jack and Jill 2011 below:
A brother was so annoyed to discover that his sister was coming and wanted to stay at his house. In the other hand, the brother did not want to
hurt her feeling by rejecting her. He tried to give a recommendation to his sister.
Discount
50
+20
every purchase of red, white, and purple shoes and get
+30
discount for purple shoes on the second purchase.
17 Brother  : Anyway, I was thinking that the house is gonna be very
crowded, I have kids, and the guesses are coming back..and bla bla bla so, this new hotel, Hilton, has just…
Sister : But I wanna stay with your kids. Why? You don’t want me to
stay with you?
Brother  : No..no..no..of course I want you to stay with me. I just said it. Sister
: Ok. I’ll stay with you then. Although, I heard this hotel is so much fun.
Brother  : sighed out loud
Sister : Why did you sigh so loud?
Brother  : I just really really LOVE your shoes… Sister
: Thank you The brother violated the maxim of Relevance by misleading the sister with
a  new topic. The audiences  know the  fact that  he sighed so loud was because he was so annoyed at his sister and his failure at putting her away. It becomes funny,
because  the  audiences  know  the  truth  and  the  brother  succeeded  to  mislead  his sister to another topic.
3 Opting Out Maxims
When  a  speaker  does  not  want  to  cooperate  with  the  hearer  or  someone who is looking for information, it is called opting out the maxims Thomas, 1995.
In  this  case,  the  speaker  gives  less  information  that  shehe  already  has.  A  doctor who tells about the condition of the patient is the example of opting out a maxim.
The  doctor  knows  more  than  the  information,  but  he  only  tells  the  good  news  to the patient to make the patient feels less worried. See the following example:
In  a  hospital,  there  is  a  man  who  becomes  a  victim  of  an  accident.  The man  lost his right arm but he survives. The doctor is calling his wife and
telling what happened. Doctor
: Your husband is in the hospital, he got an accident. Wife
: Freaks out What? How could this happen? Tell me
18 everything How is he? Where is he?Is he alright? I want
to talk to my husband Doctor
: Calm down, he is alright. He is safe, we have done the best and he survives.
Wife :
relieved Thanks God… I’ll be there, Doctor, as soon as possible. Thank you for calling me.
What  the  doctor  said  to  the  man’s  wife  was  true.  The  man  was  safe  and survived,  but  the  doctor  did  not  tell  about  the  man’s  arm.  The  doctor  said  so
because the information he gave was enough and it made the situation calm down. If  the  doctor  said  the  bad  news  in  the  same  time,  the  conversation  would  not  be
the  same  and made the  wife more freaked out. This  is the example of opting out maxim of Quantity.
4 Infringing Maxims
In this case, speaker is not deliberately breaking a maxim and shehe does not  intend  to break.  The  speaker  does  not  know  that  shehe  is  breaking  a  maxim
Thomas,  1995.  Usually,  this  case  happens  in  a  conversation  between  native speakers  and  non-native  speakers,  drunken  menwomen,  or  strangers,  where  one
of them does not know where the conversation  is  going. In the example below, a native has a conversation with a foreigner who can only speak English a little:
Native : Do you know what time it is?
Foreigner : Yes, I do.
The foreigner probably did not understand the whole words that the native said,  but  he  assumed  that  the  question  that  begins  with  ‘Do’  would  be  best
answered by  ‘yes’  or  ‘no’.  Grammatically,  his  answer  was  correct, but  it did  not
19 make  sense.  He  gave  an  unsatisfied  answer.  Unconsciously,  he  had  been
infringing the maxim of Quantity.
5 Suspending Maxims
When the speaker does not want to say words or the speaker does not want to give specific  information because it is not completely true or because they  are
taboo,  it  is  called  suspending  maxims.  It  relates  to  the  cultural  differences.  The words  or  the  issues  that  are  considered  taboo  or  not  polite  to  say  might  be
different  from  one  region  to  another.  Thomas,  1995.  Below  is  the  example  of suspending  a  maxim  taken  from  the  script  of
Harry  Potter  and  the  Sorcerer’s Stone:
MR. OLLIVANDER: I remember every wand Ive ever sold, Mr. Potter. It so  happens  that  the  phoenix  whose  tail  feather
resides  in  your wand gave  another  feather. Just one other.  It  is  curious  that  you  should  be  destined  for
this wand, when its brother gave you that scar.
HARRY : And who owned that wand?
MR. OLLIVANDER: We do not speak his name. The wand chooses the
wizard, Mr. Potter. It’s not always clear why. But, I think it is clear that we can expect great things from
you.  After  all,  He-Who-Must-Not-Be-Named  did great things. Terrible, yes. But great.
The words in bold spoken by Mr.Ollivander are the example of suspending a  maxim.  According  to  the  story,  in  magic  world  of  Harry  Potter,  there  was  a
wicked wizard who was redoubtable, Voldemort. Other wizards were even afraid of  mentioning  his  name.  The  wizards  gave  a  nick  name  such  as  He-Who-Must-
Not-Be-Named or You-Know-Who to avoid mentioning his name.
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d. Conversational Implicature