Keterampilan Komunikasi Efektif Saling Menghargai dan Saling Percaya. Memberi dan Menerima Umpan Balik Pengambilan Keputusan Manajemen Konflik

2. Kepuasan Perawat Sesuai Komponen Kolaborasi

a. Keterampilan Komunikasi Efektif

Statistics Kepuasan N Valid 63 Missing Std. Deviation .368 Percentiles 100 2.00

b. Saling Menghargai dan Saling Percaya.

Kepuasan Frequency Percent Valid Percent Cumulative Percent Valid Puas 53 84.1 84.1 84.1 Tidak Puas 10 15.9 15.9 100.0 Total 63 100.0 100.0 Statistics Kepuasan N Valid 63 Missing Std. Deviation .499 Percentiles 100 2.00 Universitas Sumatera Utara Kepuasan Frequency Percent Valid Percent Cumulative Percent Valid Puas 36 57.1 57.1 57.1 Tidak Puas 27 42.9 42.9 100.0 Total 63 100.0 100.0

c. Memberi dan Menerima Umpan Balik

Kepuasan Frequency Percent Valid Percent Cumulative Percent Valid Puas 40 63.5 63.5 63.5 Tidak Puas 23 36.5 36.5 100.0 Total 63 100.0 100.0

d. Pengambilan Keputusan

Statistics Kepuasan N Valid 63 Missing Std. Deviation .485 Percentiles 100 2.00 Statistics Kepuasan N Valid 63 Missing Std. Deviation .439 Percentiles 100 2.00 Universitas Sumatera Utara Kepuasan Frequency Percent Valid Percent Cumulative Percent Valid Puas 40 63.5 63.5 63.5 Tidak Puas 23 36.5 36.5 100.0 Total 63 100.0 100.0

e. Manajemen Konflik

Statistics Kepuasan N Valid 63 Missing Std. Deviation .485 Percentiles 100 2.00 Kepuasan Frequency Percent Valid Percent Cumulative Percent Valid Puas 40 63.5 63.5 63.5 Tidak Puas 23 36.5 36.5 100.0 Total 63 100.0 100.0 Universitas Sumatera Utara

3. Kepuasan Perawat Dalam Pelaksanaan Kolaborasi

Statistics Kepuasan N Valid 63 Missing Mean 1.25 Std. Deviation .439 Percentiles 100 2.00 Kepuasan Frequency Percent Valid Percent Cumulative Percent Valid Puas 47 74.6 74.6 74.6 Tidak Puas 16 25.4 25.4 100.0 Total 63 100.0 100.0

4. Hasil Setiap Pernyataan a.

Keterampilan Komunikasi Efektif Statistics P1 P2 P3 P4 P5 P6 P7 N Valid 63 63 63 63 63 63 63 Missing Mean 3.17 3.35 3.03 3.06 2.83 3.13 3.08 Std. Deviation .610 .572 .740 .669 .814 .684 .747 Perce ntiles 100 4.00 4.00 4.00 4.00 4.00 4.00 4.00 Universitas Sumatera Utara P1 Frequency Percent Valid Percent Cumulative Percent Valid 2 7 11.1 11.1 11.1 3 38 60.3 60.3 71.4 4 18 28.6 28.6 100.0 Total 63 100.0 100.0 P2 Frequency Percent Valid Percent Cumulative Percent Valid 2 3 4.8 4.8 4.8 3 35 55.6 55.6 60.3 4 25 39.7 39.7 100.0 Total 63 100.0 100.0 P3 Frequency Percent Valid Percent Cumulative Percent Valid 1 2 3.2 3.2 3.2 2 10 15.9 15.9 19.0 3 35 55.6 55.6 74.6 4 16 25.4 25.4 100.0 Total 63 100.0 100.0 Universitas Sumatera Utara P4 Frequency Percent Valid Percent Cumulative Percent Valid 1 1 1.6 1.6 1.6 2 9 14.3 14.3 15.9 3 38 60.3 60.3 76.2 4 15 23.8 23.8 100.0 Total 63 100.0 100.0 P5 Frequency Percent Valid Percent Cumulative Percent Valid 1 1 1.6 1.6 1.6 2 24 38.1 38.1 39.7 3 23 36.5 36.5 76.2 4 15 23.8 23.8 100.0 Total 63 100.0 100.0 P6 Frequency Percent Valid Percent Cumulative Percent Valid 2 11 17.5 17.5 17.5 3 33 52.4 52.4 69.8 4 19 30.2 30.2 100.0 Total 63 100.0 100.0 Universitas Sumatera Utara P7 Frequency Percent Valid Percent Cumulative Percent Valid 1 1 1.6 1.6 1.6 2 12 19.0 19.0 20.6 3 31 49.2 49.2 69.8 4 19 30.2 30.2 100.0 Total 63 100.0 100.0 b. Saling Menghargai dan Saling Percaya. Statistics P8 P9 P10 P11 P12 P13 P14 N Valid 63 63 63 63 63 63 63 Missing Mean 2.81 3.16 2.90 2.90 3.46 2.89 2.70 Std. Deviation .913 .766 1.146 .995 .618 .764 .796 Percent iles 100 4.00 4.00 4.00 4.00 4.00 4.00 4.00 P8 Frequency Percent Valid Percent Cumulative Percent Valid 1 3 4.8 4.8 4.8 2 24 38.1 38.1 42.9 3 18 28.6 28.6 71.4 4 18 28.6 28.6 100.0 Total 63 100.0 100.0 Universitas Sumatera Utara P9 Frequency Percent Valid Percent Cumulative Percent Valid 1 1 1.6 1.6 1.6 2 11 17.5 17.5 19.0 3 28 44.4 44.4 63.5 4 23 36.5 36.5 100.0 Total 63 100.0 100.0 P10 Frequency Percent Valid Percent Cumulative Percent Valid 1 10 15.9 15.9 15.9 2 14 22.2 22.2 38.1 3 11 17.5 17.5 55.6 4 28 44.4 44.4 100.0 Total 63 100.0 100.0 P11 Frequency Percent Valid Percent Cumulative Percent Valid 1 4 6.3 6.3 6.3 2 22 34.9 34.9 41.3 3 13 20.6 20.6 61.9 4 24 38.1 38.1 100.0 Total 63 100.0 100.0 Universitas Sumatera Utara P12 Frequency Percent Valid Percent Cumulative Percent Valid 2 4 6.3 6.3 6.3 3 26 41.3 41.3 47.6 4 33 52.4 52.4 100.0 Total 63 100.0 100.0 P13 Frequency Percent Valid Percent Cumulative Percent Valid 2 22 34.9 34.9 34.9 3 26 41.3 41.3 76.2 4 15 23.8 23.8 100.0 Total 63 100.0 100.0 P14 Frequency Percent Valid Percent Cumulative Percent Valid 1 4 6.3 6.3 6.3 2 20 31.7 31.7 38.1 3 30 47.6 47.6 85.7 4 9 14.3 14.3 100.0 Total 63 100.0 100.0 Universitas Sumatera Utara

c. Memberi dan Menerima Umpan Balik.