Pengaruh Budaya Organisasi Terhadap Kinerja Perawat Di RSU Restu Ibu Medan Tahun 2015
ABSTRAK
Kinerja yang baik tercermin dari budaya organisasi para perawat dalam hal ini
perawat dituntut untuk bekerja sesuai dengan visi dan misi instansi yaitu Melayani
dengan kasih secara profesional. Perawat memberikan pelayanan yang tepat dan
cepat, berorientasi kepada kepuasaan pasien dan bekerja sama untuk memberikan
pelayanan yang memuaskan.
Tujuan penelitian ini adalah untuk mengetahui pengaruh budaya organisasi
terhadap kinerja perawat di Rumah Sakit Umum Restu Ibu Medan 2015. Jenis
penelitian explanatory research. Populasi adalah perawat pelaksana ruang rawat inap
RSU Restu Ibu Medan berjumlah 82 orang yang seluruhnya dijadikan sampel. Data
dikumpulkan melalui kuesioner,dianalisis menggunakan uji statistik Chi-Square dan
regresi linier berganda pada taraf kemaknaan α = 0,05.
Hasil penelitian menunjukkan budaya organisasi mempunyai pengaruh searah
terhadap kinerja perawat pelaksana. Budaya organisasi seperti disiplin, kerjasama,
responsif, komunikatif dan inisiatif berpengaruh positif terhadap kinerja perawat
pelaksana.
Disarankan kepada pimpinan RSU Restu Ibu Medan penerapan budaya
organisasi lebih ditingkatkan lagi dengan membiasakan penyelesaian pekerjaan tepat
waktu, tidak meninggalkan pekerjaan sebelum memastikan semuanya berjalan
dengan baik, berkomunikasi atau menjalin kerja sama dengan sejawat/ atasan dan
kerjasama tim dengan baik.
Kata Kunci : Budaya Organisasi, Kinerja Perawat
Universitas Sumatera Utara
ABSTRACT
A good performance is reflected from nurses’ organizational culture; in this
case, nurses are demanded to work according to the agency’s vision and mission by
serving patients compassionately and professionally. Nurses should provide correct
and fast service which is oriented to patient satisfaction and collaboration in order to
provide satisfactory service.
The objective of the research was to find out the influence of organizational
culture on nurses’ performance at RSU (General Hospital) Restu Ibu, Medan, 2015.
The research used explanatory research method. The population was 82 nurse
practitioners in the Inpatient Wards of Restu Ibu Hospital, Medan, and all of them
were used as the samples. The data were gathered by using questionnaires and
analyzed by using chi square statistic test and multiple linear regression analysis at α
= 0.05.
The result of the research showed that there was the influence of
organizational culture on nurse practitioners’ performance. Organizational culture
such as discipline, collaboration, responsiveness, communication, and initiative had
positive influence on nurse practitioners’ performance.
It is recommended that the hospital management increase organizational
culture by completing a certain work punctually, not leave a certain work before
getting through it, communicate or collaborate with colleagues/superiors, and
perform good teamwork.
Keywords: Organizational Culture, Nurses’ Performance
Universitas Sumatera Utara
ABSTRACT
The good performance reflected the organizational culture of the nurses in
this case nurses are required to work in accordance with the vision and mission of the
agency that is serving with love in a professional manner. Nurses provide fast and
accurate service, oriented to the satisfaction of patients and work together to provide
satisfactory service.
The purpose of this study was to investigate the influence of organizational
culture on the performance of nurses at RSU Restu Ibu Medan 2015 type explanatory
research. The population was nurses inpatient room RSU Restu Ibu Medan amounted
to 82 people, all sampled. Data were collected through questionnaires, were analyzed
using a statistical test Chi-Square and multiple linear regression on the level of
significance α = 0.05.
The results showed the direction of organizational culture has an influence on
the performance of nurses. Cultural organizations such as discipline, teamwork,
responsive, communicative and initiatives positively affects the performance of
nurses.
Suggested to the head of RSU Restu Ibu Medan of application organizational
culture further enhanced by familiarizing the completion of work on time, do not
leave the job before making sure everything goes well, communicate or collaborate
with colleagues / boss and good teamwork.
Keywords: Organizational Culture, Nurse Performance
Universitas Sumatera Utara
Kinerja yang baik tercermin dari budaya organisasi para perawat dalam hal ini
perawat dituntut untuk bekerja sesuai dengan visi dan misi instansi yaitu Melayani
dengan kasih secara profesional. Perawat memberikan pelayanan yang tepat dan
cepat, berorientasi kepada kepuasaan pasien dan bekerja sama untuk memberikan
pelayanan yang memuaskan.
Tujuan penelitian ini adalah untuk mengetahui pengaruh budaya organisasi
terhadap kinerja perawat di Rumah Sakit Umum Restu Ibu Medan 2015. Jenis
penelitian explanatory research. Populasi adalah perawat pelaksana ruang rawat inap
RSU Restu Ibu Medan berjumlah 82 orang yang seluruhnya dijadikan sampel. Data
dikumpulkan melalui kuesioner,dianalisis menggunakan uji statistik Chi-Square dan
regresi linier berganda pada taraf kemaknaan α = 0,05.
Hasil penelitian menunjukkan budaya organisasi mempunyai pengaruh searah
terhadap kinerja perawat pelaksana. Budaya organisasi seperti disiplin, kerjasama,
responsif, komunikatif dan inisiatif berpengaruh positif terhadap kinerja perawat
pelaksana.
Disarankan kepada pimpinan RSU Restu Ibu Medan penerapan budaya
organisasi lebih ditingkatkan lagi dengan membiasakan penyelesaian pekerjaan tepat
waktu, tidak meninggalkan pekerjaan sebelum memastikan semuanya berjalan
dengan baik, berkomunikasi atau menjalin kerja sama dengan sejawat/ atasan dan
kerjasama tim dengan baik.
Kata Kunci : Budaya Organisasi, Kinerja Perawat
Universitas Sumatera Utara
ABSTRACT
A good performance is reflected from nurses’ organizational culture; in this
case, nurses are demanded to work according to the agency’s vision and mission by
serving patients compassionately and professionally. Nurses should provide correct
and fast service which is oriented to patient satisfaction and collaboration in order to
provide satisfactory service.
The objective of the research was to find out the influence of organizational
culture on nurses’ performance at RSU (General Hospital) Restu Ibu, Medan, 2015.
The research used explanatory research method. The population was 82 nurse
practitioners in the Inpatient Wards of Restu Ibu Hospital, Medan, and all of them
were used as the samples. The data were gathered by using questionnaires and
analyzed by using chi square statistic test and multiple linear regression analysis at α
= 0.05.
The result of the research showed that there was the influence of
organizational culture on nurse practitioners’ performance. Organizational culture
such as discipline, collaboration, responsiveness, communication, and initiative had
positive influence on nurse practitioners’ performance.
It is recommended that the hospital management increase organizational
culture by completing a certain work punctually, not leave a certain work before
getting through it, communicate or collaborate with colleagues/superiors, and
perform good teamwork.
Keywords: Organizational Culture, Nurses’ Performance
Universitas Sumatera Utara
ABSTRACT
The good performance reflected the organizational culture of the nurses in
this case nurses are required to work in accordance with the vision and mission of the
agency that is serving with love in a professional manner. Nurses provide fast and
accurate service, oriented to the satisfaction of patients and work together to provide
satisfactory service.
The purpose of this study was to investigate the influence of organizational
culture on the performance of nurses at RSU Restu Ibu Medan 2015 type explanatory
research. The population was nurses inpatient room RSU Restu Ibu Medan amounted
to 82 people, all sampled. Data were collected through questionnaires, were analyzed
using a statistical test Chi-Square and multiple linear regression on the level of
significance α = 0.05.
The results showed the direction of organizational culture has an influence on
the performance of nurses. Cultural organizations such as discipline, teamwork,
responsive, communicative and initiatives positively affects the performance of
nurses.
Suggested to the head of RSU Restu Ibu Medan of application organizational
culture further enhanced by familiarizing the completion of work on time, do not
leave the job before making sure everything goes well, communicate or collaborate
with colleagues / boss and good teamwork.
Keywords: Organizational Culture, Nurse Performance
Universitas Sumatera Utara