78
LAMPIRAN HASIL PENGOLAHAN DATA DENGAN SPSS
Correlations
x1.1 x1.2
x1.3 x1.4
K. Pelayanan n Correlation
1 ,387
,389 ,467
,738 -tailed
,000 ,000
,000 ,000
80 80
80 80
80 n Correlation
,387 1
,591 ,451
,800 -tailed
,000 ,000
,000 ,000
80 80
80 80
80 n Correlation
,389 ,591
1 ,372
,774 -tailed
,000 ,000
,001 ,000
80 80
80 80
80 n Correlation
,467 ,451
,372 1
,740 -tailed
,000 ,000
,001 ,000
80 80
80 80
80
K. Pelayanan n Correlation
,738 ,800
,774 ,740
1
Universitas Sumatera Utara
79
-tailed ,000
,000 ,000
,000 80
80 80
80 80
Correlation is significant at the 0.01 level 2-tailed.
Correlations
x2.1 x2.2
x2.3 x2.4
Fasilitas n Correlation
1 ,536
,123 ,310
,662 -tailed
,000 ,277
,005 ,000
80 80
80 80
80 n Correlation
,536 1
,288 ,411
,759 -tailed
,000 ,010
,000 ,000
80 80
80 80
80 n Correlation
,123 ,288
1 ,322
,656 -tailed
,277 ,010
,004 ,000
80 80
80 80
80
Universitas Sumatera Utara
80
n Correlation ,310
,411 ,322
1 ,737
-tailed ,005
,000 ,004
,000 80
80 80
80 80
ilitas
n Correlation ,662
,759 ,656
,737 1
-tailed ,000
,000 ,000
,000 80
80 80
80 80
Correlation is significant at the 0.01 level 2-tailed.
Correlations
x3.1 x3.2
x3.3 x3.4
Lokasi n Correlation
1 ,431
,352 ,411
,791 -tailed
,000 ,001
,000 ,000
80 80
80 80
80 n Correlation
,431 1
,326 ,389
,727 -tailed
,000 ,003
,000 ,000
Universitas Sumatera Utara
81
80 80
80 80
80 n Correlation
,352 ,326
1 ,144
,633 -tailed
,001 ,003
,201 ,000
80 80
80 80
80 n Correlation
,411 ,389
,144 1
,687 -tailed
,000 ,000
,201 ,000
80 80
80 80
80
asi
n Correlation ,791
,727 ,633
,687 1
-tailed ,000
,000 ,000
,000 80
80 80
80 80
Correlation is significant at the 0.01 level 2-tailed.
Correlations
y1 y2
y3 y4
Kepts. Mengnp
Universitas Sumatera Utara
82
n Correlation 1
,325 ,484
,274 ,747
-tailed ,003
,000 ,014
,000 80
80 80
80 80
n Correlation ,325
1 ,381
,203 ,673
-tailed ,003
,000 ,071
,000 80
80 80
80 80
n Correlation ,484
,381 1
,181 ,730
-tailed ,000
,000 ,108
,000 80
80 80
80 80
n Correlation ,274
,203 ,181
1 ,616
-tailed ,014
,071 ,108
,000 80
80 80
80 80
ts. Mengnp
n Correlation ,747
,673 ,730
,616 1
-tailed ,000
,000 ,000
,000 80
80 80
80 80
Correlation is significant at the 0.01 level 2-tailed.
Universitas Sumatera Utara
83
rrelation is significant at the 0.05 level 2-tailed.
Correlations
. Pelayanan Fasilitas
Lokasi epts. Mengnp
Pelayanan
n Correlation 1
,411 ,407
,548 -tailed
,000 ,000
,000 80
80 80
80
tas
n Correlation ,411
1 ,459
,549 -tailed
,000 ,000
,000 80
80 80
80
si
n Correlation ,407
,459 1
,558 -tailed
,000 ,000
,000 80
80 80
80
ts. Mengnp n Correlation
,548 ,549
,558 1
Universitas Sumatera Utara
84
-tailed ,000
,000 ,000
80 80
80 80
rrelation is significant at the 0.01 level 2-tailed.
Case Processing Summary
N 80
100,0 ed
a
,0 80
100,0 ise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbachs Alpha N of Items ,854
16
Universitas Sumatera Utara
85
Item Statistics
Mean Std. Deviation
N 3,9375
,62326 80
3,3875 ,62630
80 3,5500
,61418 80
3,6500 ,57589
80 3,8750
,64386 80
3,4000 ,58677
80 3,4875
,77938 80
3,7750 ,74587
80 3,9500
,54888 80
3,7250 ,47667
80
Universitas Sumatera Utara
86
3,3000 ,53722
80 3,5750
,52229 80
3,6750 ,52229
80 3,7000
,53722 80
3,5375 ,54988
80 3,7375
,54526 80
Item-Total Statistics
le Mean if Item Deleted
Variance if Item Deleted
Corrected Item-Total Correlation
achs Alpha if Item Deleted
54,3250 25,184
,448 ,847
Universitas Sumatera Utara
87
54,8750 24,491
,563 ,841
54,7125 24,815
,520 ,843
54,6125 25,228
,486 ,845
54,3875 24,671
,514 ,843
54,8625 24,601
,589 ,840
54,7750 25,037
,350 ,855
54,4875 24,759
,412 ,850
54,3125 25,256
,511 ,844
54,5375 25,391
,574 ,842
54,9625 26,011
,378 ,850
54,6875 26,142
,367 ,851
54,5875 24,853
,624 ,839
54,5625 25,692
,439 ,847
54,7250 25,088
,542 ,842
54,5250 25,670
,435 ,847
Universitas Sumatera Utara
88
Case Processing Summary
N 80
100,0 ed
a
,0 80
100,0 ise deletion based on all variables in the
procedure.
Reliability Statistics
Cronbachs Alpha N of Items ,781
4
Universitas Sumatera Utara
89
Item Statistics
Mean Std. Deviation
N yanan
14,5250 1,86218
80 s
14,5250 1,96794
80 14,5375
1,49212 80
Mengnp 14,6625
1,46645 80
Item-Total Statistics
le Mean if Item Deleted
Variance if Item Deleted
Corrected Item-Total Correlation
achs Alpha if Item Deleted
yanan 43,7250
16,556 ,546
,753 s
43,7250 15,544
,572 ,743
43,7125 18,663
,574 ,737
Universitas Sumatera Utara
90
Mengnp 43,5875
17,537 ,701
,682
Scale Statistics
Mean Variance
Std. Deviation N of Items
58,2500 28,291
5,31894 4
Statistics
x1.1 x1.2
x1.3 x1.4
K. Pelayanan 80
80 80
80 80
g
Universitas Sumatera Utara
91
x1.1
Frequency Percent
Valid Percent ulative Percent
1 1,3
1,3 1,3
15 18,8
18,8 20,0
52 65,0
65,0 85,0
12 15,0
15,0 100,0
80 100,0
100,0
x1.2
Frequency Percent
Valid Percent ulative Percent
6 7,5
7,5 7,5
Universitas Sumatera Utara
92
37 46,3
46,3 53,8
37 46,3
46,3 100,0
80 100,0
100,0
x1.3
Frequency Percent
Valid Percent ulative Percent
3 3,8
3,8 3,8
32 40,0
40,0 43,8
43 53,8
53,8 97,5
2 2,5
2,5 100,0
80 100,0
100,0
x1.4
Frequency Percent
Valid Percent ulative Percent
Universitas Sumatera Utara
93
2 2,5
2,5 2,5
26 32,5
32,5 35,0
50 62,5
62,5 97,5
2 2,5
2,5 100,0
80 100,0
100,0
K. Pelayanan