Struktur Organisasi Tigaraksa Satria | Investor Info of PT Tigaraksa Satria Tbk.
2013 Annual Report PT Tigaraksa Satria Tbk
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Rio Andersen Heri Gunawan
Leo Budiman Kusno Suhayat
Meizon Farid Syahrizal Sabir
Indrawan Robby Teduh M
Juni Parlon Mardi Wibowo
Darmadi Alfredo J
Rini Nur Aini Rene L. H
Urip Hudiarto Endang Supriadi
- Mikael C - Arief R
- Rudi H - Agus S
-Jhony E Johanis B
Muhamad Jundan Eldo D
Titin Susilawati Catur Margono
Suarno Niken Hapsari C
Wawan S
President Director
Head of Internal Audit
Head of SP 1 - Human Resources
Management Head of SP 2 -
Information Technology
Head of SP 3 - Information
System Head of SP 5 -
Accounting Head of BP 1A -
Principal Acquisition Manufacturing
Services Head of SP 4 -
Finance
Field Training Hardware
Network Information
Sytem Financial
Accounting Plant Operation
Treasury, Assets Mgm Insurance
Organization Development
App. System Support 1
App. System Support 2
App. System Support 3
Tax Importation
Regional Controller
ABC M Principal
Acquisition Claim
Building GA
Legal Corp. Affairs
BW Development
Liannie Widjaja
Nelly
Director Supporting Processes
Budy Purnawanto
1. VISION “To Succeed And Excel as a Market-Driven Sales Distribution
Organization” To Succeed means The Company must achieve its determined targets,
the growth targets as well as the financial targets, in order to ensure the sustainability of the business in a long term.
Excell relates to the execution of processes in order to Succeed; all processes, business processes as well as supporting processes, must
be excellently executed in accordance with the standard set, and must also be executed in a right manner in accordance with the prevailing
system procedure. The excellent process is marked with low rate of deviation and poor quality, so that the output of the process meets or
even exceeds expectation of customers in every process. Market-driven is a must for company in a highly competitive business
environment. The Company must really comprehend its customers expectation and rapid development of the market in every business it is
engaged. Because of its nationwide coverage, The Company must understand customers expectation and market updates in each
segment and in every area within the coverage: “think nationally, act locally”.
2. CORE COMPETENCIES a. Know your customer
Competencies in knowing the customer and their needs, and committing to deliver quality products and services in fulfilling the
customer needs. This applies to internal as well as external customers.
b. Relationship management Competencies in building self-credibility through: growing empathy,
willingness to give feedbacks, open communication, and also developing connection with others.
c. Supply chain management Competencies in planning, organizing, analyzing and controling the
flow of products, cash and information in order to produce quality and satisfying outputs for customers.
d. Innovation Competencies to think creatively so that capable of generating new
ideas for producing outputs or new-useful solution for customers. e. Knowledge management
Competencies in creating, utilizing and distributing knowledge in order to generate useful outputs for customers.
1. VISI
2. CORE COMPETENCIES “To Succeed And Excel as a Market-Driven Sales Distribution
Organization” To Succeed artinya Perseroan harus bisa mencapai target
pertumbuhan dan target finansial yang telah ditetapkan agar kelangsungan hidup sustainability perusahaan dapat terjamin secara
jangka panjang. To Excell terkait dengan proses yang dilakukan untuk bisa Succeed;
semua proses, proses bisnis maupun proses penunjang, harus dieksekusi dengan prima sesuai standar yang telah ditetapkan, dan
harus dengan cara yang benar sesuai sistim prosedur yang berlaku. Proses kerja excellent dicirikan dengan rendahnya tingkat
penyimpangan dan kegagalan, sehingga output yang dihasilkan dapat memenuhi bahkan melebihi harapan semua konsumen dari setiap
proses. Market-driven atau orientasi kepada pasar merupakan suatu
keharusan didalam lingkungan bisnis yang semakin kompetitif. Perseroan harus benar-benar memahami ekspektasi pelanggan dan
perkembangan pasar ditiap bidang bisnis yang dilakoninya. Sebagai perusahaan berskala nasional, Perseroan harus mampu memahami
ekspektasi pelanggan dan perkembangan pasar di tiap-tiap segmen dan area yang dirambah: “think nationally, act locally”
a. Know your customer Kemampuan untuk mengenal customer dan kebutuhannya serta
berkomitmen untuk menghasilkan produk dan pelayanan yang berkualitas guna memenuhi kebutuhan customer. Ini berlaku baik
untuk customer internal maupun eksternal. b. Relationship management
Kemampuan untuk membangun kredibiltas diri melalui penumbuhan empati, kesediaan untuk memberi dan menerima
umpan balik, keterbukaan dalam berkomunikasi serta membina hubungan baik dengan orang lain.
c. Supply chain management Kemampuan untuk merencanakan, mengorganisasikan,
menganalisa dan mengawasi arus produk, dana dan informasi sehingga menghasilkan output yang bermutu dan memuaskan
customer. d. Innovation
Kemampuan dalan berpikir kreatif yang mampu menghasilkan ide- ide baru untuk menghasilkan output atau solusi baru yang
bermanfaat bagi customer. e. Knowledge Management
Kemampuan untuk melakukan kreasi, utilisasi dan distribusi pengetahuan sehingga dapat digunakan untuk menghasilkan
output yang bermanfaat bagi customer.
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PT Tigaraksa Satria Tbk Laporan Tahunan 2013