Riwayat Singkat Perusahaan Peristiwa Penting 2013

20 | PT Tigaraksa Satria Tbk Laporan Tahunan 2013 9 - 12 JANUARY 2013 18 APRIL 2013 9 - 13 MARCH 2013 18 JANUARY 2013 15 MAY 2013 3 - 16 MARCH 2013

16, 20 23 FEBRUARY 2013

MAY 2013 16 MARCH 2013 16 FEBRUARY 2013 11 JUNE 2013 16 - 18 APRIL 2013

3.2 Peristiwa Penting 2013

2013 Important Events ETL Learning Annual Conference 2013 in Hanoi AGMS 2013 Incentive Tour - South Korea Kick Off Meeting - Head Office REBI Award - EP OTA Donation Period I, 2013 Kick Off Meeting - Branch External Safety Audit Bandung Book Launching - TIRA Pustaka Ira-Ari Award Night - EP Office Warming Graha Sucofindo External Safety Audit Makasar PROFIL PERUSAHAAN 2013 Annual Report PT Tigaraksa Satria Tbk | 21 15 JUNE 2013 8 NOVEMBER 2013 AUGUST 2013 28 JUNE 2013 1 NOVEMBER 2013 3 - 5 JULY 2013 25 NOVEMBER 2013 10 OCTOBER 2013 24 JULY 2013 20 DECEMBER 2013 OCTOBER 2013 Book Launching - Al Qolam Mushaf Maqamat Employer of Choice Award 2013 Halal Bil Halal - Head Office Early Detection of Breast Cancer Seminar Signing Distribution Agreement with PT. Natural Nutrisi Global Signing Distribution Agreement with PT. Greshindo Aroma National Sales Meeting - CP Strategy into Performance Execution Excellence SPEx2 Award 2013 Qorban Donation - MS Book Launching - KM Implementation Signing Distribution Agreement with PT. Philips Indonesia Commercial TRS Safety 1st Campaign : Batch 2 1. CONSUMER PRODUCTS SALES DISTRIBUTION The sales distribution service of consumer products is carried out by Consumer Products Business Unit CP. CP is the biggest contributor to the sales revenue of The Company, and has already become the core business of The Company since 1988. The customers of CP Business Unit are principals and outlets. Principals supply products they produce or import to CP Business Unit as distributor. CP then channels the products through the outlets. The role of the outlets is to make the products, supplied by the distributor, becomes available for consumers. CP Business Unit has 5 five business processes i.e: Principal Acquisition, Principal Retention, Sales Operations, Logistics, and Trade Marketing. CP Business Unit also has 5 five supporting processes, i.e.: HR Management, Information Technologyi, Information System, Accounting and Finance. The distribution coverage of CP Business Unit is throughout the country area of Indonesia. In distributing the products CP completed itself with all infrastructures required, sufficient transportation fleet, competence human resources and state of art information system and technology. In the cities where The Company has branches, the sales distribution operation is executed directly by CP to all kind of outlets and customers, which are: Traditional outlets, i.e.: wholesalers, big mediumsmall stores and “warungs”. Modern outlets, i.e.: hypermarkets, supermarkets and minimarkets. In the remote areas where The Company has no branches, the sales and distribution operation is handled by more than 50 sub-distributors widely spread all over Indonesia. Sub-distributors are partners to The Company which main task is to distribute products to traditional outlets and modern outlets in the area of demarcation they are entitled to. Selling system, policies and supervision are dictated by The Company. Their administration system is made uniform and fully computerized so that it can be integrated with The Companys main system SAP. Products sold and distributed by CP Business Unit are varied, i.e.: food products, baby nutritional products, home care products, and body care products. List of principals and brands distributed by CP Business Unit are listed below: Ÿ Ÿ 1. PENJUALAN DISTRIBUSI BARANG KONSUMSI Ÿ Ÿ Layanan penjualan dan distribusi barang-barang konsumsi dilaksanakan oleh Unit Usaha Consumer Products CP. Unit usaha ini memberikan kontribusi pendapatan penjualan terbesar bagi Perseroan dan menjadi core business sejak mulai beroperasi di tahun 1988. Konsumen dari Unit Usaha CP adalah para prinsipal dan outlet. Prinsipal memasok produk-produk yang mereka hasilkan atau impor untuk didistribusikan oleh Unit Usaha CP. Unit Usaha CP sebagai distributor kemudian menyalurkan produk-produk tersebut kepada outlet-outlet. Peran para outlet di sini adalah menyediakan produk, yang dipasok oleh Unit Usaha CP, untuk dibeli oleh para konsumen. Pada saat ini Unit Usaha CP memiliki 5 lima proses bisnis, yaitu: Principal Acquisition, Principal Retention, Sales Operation, Logistic, dan Trade Marketing. Disamping itu, Unit Usaha CP juga memiliki 5 lima proses pendukung yaitu: HR Management, Information Technology, Information System, Accounting dan Finance. Wilayah kerja Unit Usaha CP ini meliputi seluruh wilayah Indonesia. Dalam menjalankan operasinya sebagai distributor, CP melengkapi dirinya dengan infrastruktur yang dibutuhkan, armada angkutan yang memadai, sumber daya manusia yang kompeten dan teknologi informasi yang mutakhir. Di kota-kota dimana cabang Perseroan berada, penjualan distribusi dilakukan secara langsung oleh cabang Perseroan kepada seluruh jenis outlet, yaitu: Outlet tradisional, antara lain : grosir, toko-toko besarmenengah kecil dan warung. Outlet modern, antara lain : hypermarket, supermarket dan mini- market. Untuk daerah-daerah dan kota-kota lainnya dimana tidak terdapat cabang Perseroan, kegiatan penjualan dan distribusi dilakukan melalui lebih dari 50 sub-distributor di seluruh Tanah Air. Sub-distributor ini adalah mitra perusahaan dengan tugas utama menyalurkan barang, baik kepada outlet tradisional maupun outlet modern di daerah demarkasi yang telah ditentukan untuk mereka. Sistim, kebijakan dan supervisi penjualan ditentukan oleh Perseroan. Begitu juga sistim administrasinya sepenuhnya dikomputerisasi dan diseragamkan sehingga bisa diintegrasikan dengan SAP, sistem induk yang digunakan oleh Perseroan. Produk yang dijual dan didistribusikan oleh Unit Usaha CP ini bervariasi, mulai dari produk makanan, produk nutrisi bayi, produk home care, hingga produk body care. Daftar prinsipal dan merk produk yang didistribusikan Unit Usaha CP dapat dilihat pada tabel di bawah ini. 22 | PT Tigaraksa Satria Tbk Laporan Tahunan 2013

3.3 Layanan dan Produk

Services and Products 2013 Annual Report PT Tigaraksa Satria Tbk | 23 Kategori Category Prinsipal Principal Produk Product

A. Baby Food

B. Other Food

C. Body Care Home Care

SGM Presinutri, Vitalac, Lactamil, Vitaplus, Gizi Kita, SGM Soya, LLM, BBLR S26, Promil, Procal, Promise, Nursoy Nutrilon, Nutrilon Royal, Nutrilon Soya, Nutrima Corned Beef, Sopini, Sausage, Strawmushroom, Champignon mushroom, Sardines Produgen Vita First, Produgen Hi-Cal Gold, Fullcream Chocomax Ovaltine Yupi 50 gr, 120 gr, gemelan, display box, yupina Bir Bintang, Heineken, Bintang Zero, Green Sands Pedigree, Whiskas, Cesar, Catsands Snickers, Dove, MM Puru-puruko, Fruppy Bugo Fitti, Petpet, Baby Love, Dispo 123, Certainty Koteks, Huggies, Trentis Colgate, Palmolive Avent PT. Sarihusada Generasi Mahardhika PT. Wyeth Indonesia PT. Nutricia Indonesia Sejahtera PT. Surya Jaya Abadi Perkasa PT. Djembatan Dua AB Food Beverages Thailand PT. Yupi Indo Jelly Gum PT. Multi Bintang Indonesia PT. Mars Symbioscience Indonesia PT. Greshindo Aroma PT. Natural Nutrisi Global PT. DSG Suryamas Indonesia PT. Kimberly Clark Indonesia PT. Colgate-Palmolive Indonesia PT. Philips Indonesia Commercial