Subcontracting manufacture Events and barcodes

324 Figure 21.34: Repair form, second tab The third tab is for encoding information about the internal notes like picking, invoice and locations.

21.14.2 Repair workflow

A defined process handles a repair order – both the repair itself and invoicing the client. The figure Process for handling a repair shows this repair process. Figure 21.35: Process for handling a repair Once a repair has been entered onto the system, it is in the ‘draft’ state. In this state it has no impact on the rest of the system. You can print a quotation from it using the action ‘Quotation Order’. The repair quotation can then be sent to the customer. Once the customer approves the repair, use the menu Manufacturing → Manufacturing → Repair Orders to find the draft repair. Click to confirm the draft repair and put it into the running state. You can specify the invoicing 325 mode in the second tab: • no invoicing, • invoicing before repair, • invoicing after repair. You can confirm the repair operation or create an invoice for the customer depending on this state.

21.14.3 Invoicing the repair

When the repair is to be invoiced, an invoice is generated in the draft state by the system. This invoice contains the raw materials used replaced components and any other costs such as the time used for the repair. These other costs are entered on the second tab of the repair form. If the product to be repaired is still under guarantee, Open ERP automatically suggests that the components themselves are not invoiced, but will still use any other defined costs. You can override any of these default values when you are entering the data. The link to the generated invoice is shown on the second tab of the repair document.

21.14.4 Stock movements and repair

When the repair has been carried out, Open ERP automatically carries out stock movements for components that have been removed, added or replaced on the finished product. The move operations are carried out using the locations shown on the first tab of the repair document. If a destination location has been specified, Open ERP automatically handles the final customer delivery order when the repair has been completed. This also lets you manage the delivery of the repaired products. For example, take the case of the cabinet that was produced at the start of this chapter. If you have to replace the shelf PANLAT, you must enter data for the repair as shown in figure Repair of a shelf in a cabinet . Figure 21.36: Repair of a shelf in a cabinet In this example, you would carry out the following operations: • Removal of a PANLAT shelf in the cabinet and put the faulty shelf in the location Defective Products, • Placement of a new PANLAT shelf that has been taken from stock. When the repair is ready to be confirmed, Open ERP will generate the following stock moves: