Select the TCPIP Ethernet adapter and click the Properties button. The TCPIP Properties

Appendix C ✦ Telecommuting Distinguishing the remote access user Remote users may be telecommuters, home office users, or employees traveling on the road or otherwise away from the office. Remote users may be home users who dial up home from col- lege, the office, a hotel room, or another location. There are as many reasons to access a net- work from a remote location as there are types of users who must access a remote computer. Users might want to check e-mail, copy a file, or print a document at home or at the office for others to see. Other reasons to access a network remotely might be for research, for techni- cal support, or for an online meeting or conference. Remote access enables you to communi- cate with others over the network without being in the same room or office. Other advantages of telecommuting and remote access are tremendous. Besides easing high- way congestion, lowering fuel usage, and saving wasted commuting time, remote access users can complete a job more efficiently and set their own schedules as they do it. As a telecommuter, however, you must consider a few things. You want to make sure that you have the equipment you need and that you’re using that equipment and the situation effi- ciently and considerately. Using pcANYWHERE Symantec sells a popular remote access program called pcANYWHERE for about 100. Using pcANYWHERE, you can access another PC remotely, and through the connection, you can access a server or other remote node to transfer files or perform other network tasks. The other com- puter must also have pcANYWHERE installed and be turned on with pcANYWHERE running in host mode. pcANYWHERE uses a Windows interface. You call using the program, the program authenticates you, and then you can perform file transfers or other tasks with pcANYWHERE running in the background. You can even train a remote computer user, troubleshoot problems on a remote computer, and perform programming tasks while connected to the remote computer. In short, you can do anything on the remote computer that you could do if you were in the same room as the computer. pcANYWHERE includes many remote management tools that enable you to troubleshoot prob- lems on the remote computer. You can edit the Registry, go to the command prompt, view logs, and so on. pcANYWHERE is perfect for computer consultants and their clients and for corporate help desks. pcANYWHERE is also very secure. The program uses Public Key Infrastructure PKI and symmet- ric encryption; it can use up to 13 authentication types, mandatory passwords, and integrity checking. You’re safe when you’re online with pcANYWHERE. pcANYWHERE requires a minimum of 64MB of RAM, 35MB of free disk space, and a Pentium processor, and it works with Windows 98, NT, 2000, and XP. For more information, see www.symantec.compcanywhere.