Definition of Terms INTRODUCTION

c. Intrapersonal Conflict

Intrapersonal conflict can be categorized into four types. Here are the four categorizations of intrapersonal conflict described by Worchel Chooper 1979, p. 461: 1. Approach-approach This type of intrapersonal conflict will occur when a person has a desire to approach two goals but she he only can get one of them. The example of approach-approach is about the well known donkey. Two same large piles of hay that have been tied tightly together interested him. However, the donkey cannot choose both of them Worchel Chooper, 1979, p. 461. 2. Avoidance-avoidance It is called avoidance-avoidance when the person has to face the situation in which she he has to make a decision between two unpleasant goals. Worchel and Cooper give the example of the inmates at Attica and the hostages. The inmates ask the prisoner if they would like to die by being knifed or being clubbed. That bid will create the conflict in the hostage because they face two unpleasant things Worchel Chooper, 1979, p. 461. 3. Approach-avoidance Approach-avoidance conflict places the person in the circumstance in which she he faces both pleasant and unpleasant standards in one goal. The example of this approach is about a little girl who is offered her favorite candy bar by a person she does not know. Actually, she really wants to take the candy bar but she also does not want to take it because of her previous learning Worchel Chooper, 1979, p. 461. 4. Double approach- avoidance There are two kinds of double-avoidance conflict. There are two goals in the first kind. Both of the purposes have bad and good features. There are also two goals in the second kind but every goal has two bad and two good features. The example of double approach-avoidance is about the choice that Oswald has to make. He has to choose whether taking Attica by force or by negotiation with the inmates Worchel Chooper, 1979, p. 461.

d. Conflict Resolution

When Kimberly Chang encounters some conflicts in her life, she attempts to solve them. Hence, it is necessary to know several kinds of resolving conflicts especially the conflicts of the main charac ter in Jean Kwok’s Girl in Translation. Conflict resolution is a general description indicating to a limit of solving disagreement types which may be showed clearly at different degree of society Sanson Bretherton, 2007, p.1. There are five approaches to coping with conflict according to Isenhart and Spagle 2000. They are negotiation, meditation, facilitation, arbitration, and judicial processes. The first way is negotiation. Negotiation is one of the approaches to resolving conflict which enganges the principle of respecting the relationship. Actually, there are two kinds of negotiation. They are integrative and distributive negotiation. Integrative negotiation is a helpful, “problem-solving process”, the