Intrapersonal Conflict Theory of Conflict

last is summary jury trial. It involves some nonbinding steps in resolving the conflict. Another conflict resolution is from Decenzo and Silhanek 2002. They propose some conflict resolutions that they call as “Conflict-handling skills”. There are four conflicts-handling skills. The first one is pick your battles. It means that when we encounter a difficult conflict, the most suitable response is to do nothing. Do nothing perhaps sounds that we attempt to escape from the conflict but actually it is really effective when the situation becomes not possible to manage p. 288-289. The second conflict resolution is know who is involved. This way is different from the first one because this way is for those who want to face the conflict rather than to escape it. It is essential for us to know the “key players”. The examples of key players are the person who is taken part in the conflict, the interest of every group, the importance, the character, the emotion, and the valuable possession or the quality of every person p. 289. Next is determine the conflict source. It means that conflict happens with reasons. So that we have to look for the reasons beyond the conflict. There are various causes of conflict but commonly the cause is from the communication differences or personal differences. Communication differences are disputes emerging from difficult semantic, misconceptions, or unpleasant sound in the communication channel. While personal differences are the conflict from individual unusual habits and beliefs p. 290. The fourth conflict-handling skill is respond to the conflict. There are four ways in responding to the conflict. They are avoiding, accommodating, forcing, and compromising, collaborating. Avoiding is eluding from the conflict when it becomes high tense. Second way is accommodating. It talks about keeping relationships by placing one’s needs more than our needs. Third way is forcing. Forcing is placing one’s needs more than group’s needs. the fourth way is compromising. It needs two or more people who back down to achieve a shared goal. The last is collaborating. It searches group advantages. Collaborating is win- win solution p. 290-291.

B. Theoretical framework

The writer uses psychological approach and theory of conflict. The theory of conflict includes theories of intrapersonal conflict and conflict resolution. Before the writer analyzes further about intrapersonal conflict of Kimberly Chang, the writer needs one kind of critical approaches as the basic understanding in analyzing intrapersonal conflict of the main character. The writer analyzes this novel from the psychological side. Hence, the psychological approach is needed. The writer also employs the theory of conflict to know what actually conflict is. There are two main types of conflicts. They are interpersonal and intrapersonal conflicts. This study concerns on the intrapersonal conflict of the main character. Therefore, intrapersonal conflict theories are needed to study the intrapersonal conflict of the main character. A theory on the categorizations of intrapersonal conflict which are explained by some experts is also used to see the kinds of intrapersonal conflict experienced by Kimberly Chang in the story. The last is conflict resolution. Conflict resolution is needed because it helps the writer to know how Kimberly Chang solves her conflicts.