UNIT
Offering Things and Helps
Unit 8 – What can I do for you, Sir?
39
Offering Things and Help
Read and answer these questions individually
Picture A Picture B
What is the man in the picture A above going to do? What does he say to the woman?
What does the woman say to the man? What does Neo say to Paul?
What does Paul say? Does he receive or refuse the Neo’s offer?
Pair Work
Read the following dialogues and practice them with your partner Identify the expressions of offering things and helps
Dialogue 1: Waiter
: Good evening. Can I have your order, please? Tom
: Two seafood fried rice, please. Waiter
: Do you want anything to drink? Tom
: Yes, I’d like a cup of coffee. Do you want any coffee Mona? Mona
: No. Thanks. I’d like a glass of orange juice, please.
Would you like a cup of tea?
Yes, please Could I help
you to bring the
wood, Paul? Thank Neo,
but I can bring it by myself.
Neo Paul
Unit 8 – What can I do for you, Sir?
40
Waiter : Two seafood fried rice, a cup of coffee and a glass of orange
juice. Is that all? Tom
: Yes, that all. Waiter
: Wait a minutes.
Dialogue 2:
Guest : Excuse me, but can you help me?
Staff : Of course Sir, what can I do for you?
Guest : Someone just stole my purse off my shoulder outside the hotel. Staff
: That’s terrible. Are you OK?
Guest : Yes, just shaken up a bit.
Staff : Why don’t you sit down here and I’ll call the police for you.
Guest : Thank you; I appreciate your help.
A. Read the following explanations. Try to understand the expressions.
How to offer, accept and refuse help?
Offering Help Accepting Help
Refusing Help
May I help you, Miss? Can I help you, MadamSir?
Shall I open the door for you?
Is there anything else I can do for you?
What can I do for you, Madam?
Would you like some help? Can I give you a hand?
Do you need any help? Need any help?
I’ll bring your bag, if you like. Certainly.
Yes, sure. I’d like to.
I’d love to. Yes, please.
That would be very kind of you.
If you wouldn’t mind. No, thank you.
No, it’s fine No, it’s okay.
No, it’s all right really. It’s okay, I can do it.
Thanks, but I ……
Unit 8 – What can I do for you, Sir?
41 How to offer, accept and refuse things?
Offering Things Accepting Things
Refusing Things
Would you like a dessert? Do you want a cup of tea?
Anyone want another coke? Want some drink?
Would you like to sit? May I offer you a coffee?
Wouldn’t you like to buy my apple?
Shall we dance? Yes, please.
Certainly. Yes, sure.
I’d like to.
I’d love to. That would be nice
Ok. Sounds great. No, thank you.
Thanks, but I …… I don’t mind.
Thank you, but no.
Pair Work
A. Work in pairs Make dialogues from the situations in the following. Practice
them with your partner
1. You are a shop keeper. A middle age mom wants to buy shoes
for her daughter. You help her in choosing the shoes. 2.
You are in the library. You see your friend want to take a book in the top
of the bookshelves. She cannot take the book. You help her to take the
book.
3. You offer Sasa to sit and eat with you
in your table. She accept it. 4.
You offer your school friend which is also your neighbor to go home together with you by your motorcycle, but she
refuses your offer. 5.
You offer an ice cream to your little brother. He really loves ice cream.
Unit 8 – What can I do for you, Sir?
42
Group Work
B. Work in a group of 3. By using the pictures below, practice to use the expressions of offeringrefusingaccepting things. Pretend that you want to
buy the things in the pictures. Do it orally.
Unit 8 – What can I do for you, Sir?
43
Arrange the sentences in the following become an order dialogue.
Shop keeper : All right. Shall I install the batteries? Shop keeper : Okay. Do you want the standard or the scientific one?
Costumer : Yes, please. My son studies in a Technical high School.
He needs a calculator. Shop keeper : With pleasure. Here is the manual.
Costumer : Sure. Do you mind telling me how to operate?
Shop keeper : Good morning, Sir. Can I help you? Costumer
: Can I have a scientific one please?
Reflection Cross X the picture which expresses your feeling related to the following
statements
1. I liked speaking in English
2. I have many chances to speak English 3. I could speak English fluently
4. I liked the situation during the lesson 5. I liked the tasks
6. I didn’t have problem with the lesson
The problems that I face during the lesson were: ---------------------------------------------------------------------
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