Specify criteria in the Search Filter to locate the questions and click Search.

7-18 Oracle Fusion Middleware Administrators Guide for Oracle Adaptive Access Manager 5. Edit any of the other fields if you want.

6. Click OK.

The Question Detail page appears for the newly created question. If you click Cancel, the Questions Search page appears.

7.5.5 Editing a Question

The Question Details page enables you to activatedisable questions and edit the question, question category, locale, and registration and answer validation. Read-only question statistics are available in the Question Statistics section. If you edit a question, users using that question receive the updated question. To edit a question

1. Navigate to the Questions Search page, as described in

Section 7.4, Accessing Configurations in KBA Administration.

2. In the Questions Search page, search for the questions you are interested in.

3. Click the hyperlinked question you want to edit. The Question Details page appears. 4. Make the changes you want. You cannot edit the Question ID or last updated time. 5. Click Apply to save the changes or Revert to discard them. If you click Revert, the edited details are reverted to the initial state.

7.5.6 Importing Questions

To import questions:

1. Navigate to the Questions Search page, as described in

Section 7.4, Accessing Configurations in KBA Administration.

2. In the Questions Search page, click Import Questions or select Import Selected

from the Actions menu. 3. In the Import Questions dialog, type the path and name of the file; or use the Browse ... button to locate the ZIP file that contains the questions, and then select the file.

4. Click Open and then click Import.

If you import questions that belong to a category not currently in the system, the category is also imported. If you import a question with the same ID number as an existing question, the existing question is overwritten. A confirmation dialog displays the status of the operation and a list of questions that were imported into the system.

5. Click Done.

7.5.7 Exporting Questions

Multiple questions can be selected and exported. To export questions: Managing Knowledge-Based Authentication 7-19

1. Navigate to the Questions Search page, as described in

Section 7.4, Accessing Configurations in KBA Administration.

2. In the Questions Search page, search for the questions you are interested in.

3. Select the rows corresponding to the questions of interest.

4. Select the Export icon or Export from the Actions menu.

5. In the Export dialog, click the Export button.

The selected questions are exported.

7.5.8 Deleting a Question

To delete a question, follow these instructions.

1. Navigate to the Questions Search page, as described in

Section 7.4, Accessing Configurations in KBA Administration.

2. In the Questions Search page, search for the questions you are interested in.

3. Select the rows corresponding to the questions of interest and click Delete or select

Delete Selected from the Actions menu. The Delete button and Delete Selected menu item are enabled only if a question is selected. A Confirm Delete dialog is displayed with a list of questions and question IDs. 4. Click Delete to delete the questions. Deleted questions are not available for new registrations but users currently registered for these questions can continue to use them. A confirmation dialog is displayed.

5. In the confirmation dialog, click OK.

An error is displayed when you try to delete a question that is in used by a registered user. When a user tries to delete multiple questions and if a few questions are associated with the user, the system bypasses the associated questions and deletes the rest and displays a message to user that the following list was not deleted. Deleted questions are not available for new registrations but the user currently registered for these questions can continue to use them.

7.5.9 Disabling a Question

To disable a question

1. Navigate to the Questions Search page, as described in

Section 7.4, Accessing Configurations in KBA Administration.

2. In the Questions Search page, search for the question you want to disable.

3. Select the rows corresponding to the questions you want to disable.

4. Press the Deactivate button or select Deactivate from the Actions menu.

The selected questions are disabled. Alternatively, you can disable a question by clicking the hyperlinked question on the Questions Search page, and then selecting Disable in the Status field on the Questions Details page.