Search and view all the alerts triggered and generated for the device View flash fingerprint details

Viewing Additional Details for Investigation 6-55

6.14.1 Fingerprint Details: Summary Tab

The Fingerprint Details Summary page shows general fingerprint information and the data collected during device fingerprinting. Figure 6–28 Fingerprint Details: Summary The basic information provided by this tab include: Depending on the Fingerprint type, Fingerprint data provided by this tab may include browser, OS, locale information and digital information such as Player Type, Has audio, Has mp3, Supports streaming audio, and so on. Flash fingerprint information is available only if flash is installed on the user-clients machine.

6.14.2 Fingerprint Details: Users Tab

This tab lists all the users who used the fingerprint during the timeframe specified. The Users tab of the Fingerprint Details page enables you to determine which users and how many times the fingerprint was used for each user during the login process. Table 6–48 Fingerprint Details Tab Fingerprint Details Description Fingerprint ID Unique ID generated for fingerprint by the application Fingerprint Type Type of fingerprint, whether the fingerprint is a flash or browser fingerprint. Created Date Date on which the fingerprint was created in the system 6-56 Oracle Fusion Middleware Administrators Guide for Oracle Adaptive Access Manager Figure 6–29 Fingerprint Details: User The tab contains the following filter parameters:

6.14.3 Fingerprint Details: Devices Tab

This tab lists all devices for which the fingerprint was used. Table 6–49 Fingerprint Details: Users tab Filter Description User Name Login name given by user to login. Not for Fingerprint Organization ID Identifies the organization to which the user belongs. Not for fingerprint Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Last Used On Get all the users who used the device to login during the given time duration. not for fingerprint Viewing Additional Details for Investigation 6-57 Figure 6–30 Fingerprint Details: Devices The Device tab of the Fingerprint Details page enables you to determine which devices and how many times the fingerprint was used for each device during login process. The tab contains the following filter parameters.

6.14.4 Fingerprint Details: Locations Tab

This tab lists all locations for which the fingerprint was used. Table 6–50 Fingerprint Details: Devices Tab Field Description Device ID Uniquely identifies each device and is autogenerated by the application. Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Last Used On Get all the devices which were used by the user to login during the given time duration. 6-58 Oracle Fusion Middleware Administrators Guide for Oracle Adaptive Access Manager Figure 6–31 Fingerprint Details: Locations The Locations tab of the Fingerprint Details page enables you to determine which locations and how many times the fingerprint was used for each location during the login process. The tab contains the following filter parameters.

6.14.5 Fingerprint Details: Sessions Tab

This tab lists of login sessions in which the fingerprint was generated for a particular period. Table 6–51 Fingerprint Details: Locations Tab Filters Description Country Country ID State State ID City City ID IP Address Address mapped to a location usually, although some addresses are unknown or private Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Last Used On Get all the locations from which the user logged in during the given time duration Viewing Additional Details for Investigation 6-59 Figure 6–32 Fingerprint Details: Sessions The tab contains the following filter parameters. Table 6–52 Fingerprint Details: Sessions tab Filter Description Session ID ID of the session. Alert Message Display name describing the alert Alert Level Severity of the alert whether high, medium, low. Device ID Unique identifier of each device autogenerated by the application. User Name Login name given by user to login. Organization ID Identifier for the organization to which the user belongs. Country Country ID City City ID State State ID. IP Address Address mapped to a location usually, although some addresses are unknown or private Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Login Time Login time of the session. Field used to get all the sessions during which the device logged in for the given time duration. 6-60 Oracle Fusion Middleware Administrators Guide for Oracle Adaptive Access Manager

6.14.6 Fingerprint Details: Alerts Tab

This tab lists alerts that have been triggered for this device within the timeframe specified in the search criteria. Figure 6–33 Fingerprint Details: Alerts The tab contains the following filter parameters. Table 6–53 Fingerprint Details: Alerts Tab Filter Description Checkpoint Decision and enforcement point when the policies were called to run their rules Policy Name Name of the policy. The policy list is dynamically populated in respect to what has been selected for the checkpoint. Rule Name Name of the rule that generated the alert. Alert Message Display name describing the alert Alert Level Severity of the alert whether high, medium, low. Multiple alert levels can be selected. Alert Type Type of the alert whether fraud, investigation, information, or other types. Multiple alert types can be selected. Session ID Unique identifier for a session Date Triggered Date the alert was triggered for this device. Required field. Viewing Additional Details for Investigation 6-61

6.14.7 Fingerprint Details Tasks

This section describes how to obtain information through the use of the Fingerprint Details pages.

6.14.7.1 View flash fingerprint details

The flash fingerprint is only be available if the flash is installed on the client machines. To view flash fingerprint details, click the Flash Fingerprint ID link from the session details or listing page. The Fingerprint Details page opens with additional details.

6.14.7.2 View browser fingerprint details

To view browser fingerprint details, click the Browser Fingerprint ID link from the session details or listing page. The Fingerprint Details page opens with additional details.

6.14.7.3 Search and view the different users for which the fingerprint was used

To search and view the different users for which the fingerprint was used: 1. Click the Fingerprint ID link in the Session details or listing page. The Fingerprint Details page is opened and shows additional details.

2. Click the Users tab.

This tab lists all the users who used the fingerprint during the timeframe specified. 3. Search for the different users for which the fingerprint was used using the following filter parameters:

6.14.7.4 Search and view the different devices for which the fingerprint was used

To search and view the different devices for which the fingerprint was used: 1. Click the Fingerprint ID link in the Session details or listing page. The Fingerprint Details page is opened and shows additional details.

2. Click the Devices tab.

This tab lists all devices for which the fingerprint was used. 3. Search for the different devices for which the fingerprint was used using the following filter parameters: Table 6–54 Fingerprint Details: Users tab Filter Description User Name Login name given by user to login. Not for Fingerprint Organization ID Identifies the organization to which the user belongs. Not for fingerprint Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Last Used On Get all the users who used the device to login during the given time duration. not for fingerprint 6-62 Oracle Fusion Middleware Administrators Guide for Oracle Adaptive Access Manager This report helps to find out which devices were used and how many times the fingerprint was used for each device during login process.

6.14.7.5 Search and view the different locations for which the fingerprint was used

To search and view the different locations for which the fingerprint was used: 1. Click the Fingerprint ID link in the Session details or listing page. The Fingerprint Details page is opened and shows additional details.

2. Click the Locations tab.

This tab lists all locations for which the fingerprint was used. 3. Search for the different locations for which the fingerprint was used using the following filter parameters: This report helps to find out which locations and how many times the fingerprint was used for each location during login process. 6.14.7.6 Search and view all the login sessions or search login sessions for a particular period for the fingerprint To search and view all the login sessions or search login sessions for a particular period for the fingerprint: 1. Click the Fingerprint ID link in the Session details or listing page. The Fingerprint Details page is opened and shows additional details.

2. Click the Sessions tab.

This tab lists of login sessions in which the fingerprint was generated for a particular period. 3. Search and view all the login sessions or search login sessions by the Session Date for the fingerprint. Table 6–55 Fingerprint Details: Users tab Filter Description User Name Login name given by user to login. Not for Fingerprint Organization ID Identifies the organization to which the user belongs. Not for fingerprint Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Last Used On Get all the users who used the device to login during the given time duration. not for fingerprint Table 6–56 Fingerprint Details: Locations Tab Filters Description Location Country ID, State ID, City ID IP Address Address mapped to location Authentication Status Status of the session each logintransaction attempt creates a new session. For information, refer to Authentication Status . Last Used On Get all the locations from which the user logged in during the given time duration Viewing Additional Details for Investigation 6-63 Searching by Session Date gets all the sessions during which the device logged in for the given time duration.

6.14.7.7 Navigate to other details pages for users, devices, sessions and locations

You can access other details pages from a details page: ■ From the Users tab: click the User Name link to open the User Details page. ■ From the Locations tab, click the Location or IP link to open the Location Details page. ■ From the Devices tab: click the Device ID link to open the Device Details page. ■ Links for User Name, IP address, session, and location are available on the Sessions tab.

6.15 Alert Details Page

The Alert Details page provides information on the message, level, type of the message and cross references on other data types such as user, device, location, sessions, browser, operating system, locales, and others. Additionally, information is provided about the generation of the alert. The Alert Details page allows you to quickly see the relationship between not just the users who have generated the alert but also other data relationships that would be useful like locales that have been used while generating the alert. You can open the Alert Details page from Alert Message links in the Sessions search page, Session Details and other details pages, and Agent cases. Figure 6–34 Alerts Panel The Alert Details page presents general information and relationships details in the following tabs: