Including Black
Including Black
IN FEBRUARY 1994 JACQUES CHIRAC went to meet his old friend Nicolas Hayek in Geneva. The media clamour made it seem like he was running his campaign for the French presidency from the capital of the Swiss watch industry. It was a meeting between giants. Hayek, a Beirutborn Palestinian, is fond of saying he is 'better known than the Swiss president. He has reason to boast. Since he emigrated to Switzerland in 1955, his Swatch range had increased the country's share of the world watch market from 15 to 50 per cent. By the turn of the century Swatch was set to overtake Seiko to become the world leader. While the Swatch was going from success to success in the
1990s, the leading Japanese were losing sales, market share and profits. They blamed the recession and the overvalued yen for making them unprof itable.
SMH and Swatch Following the lead taken by Clive Sinclair's Black Watch, the Japanese had used electric movements and digital technology to dominate the industry. The mechanically based Swiss watch industry had been damaged badly by the technological change. The market was left split between the luxury
market, dominated by Swiss brands like Blancpain. Audemas Piguet and Rolex, and cheaper reliable products by the Japanese Casio, Seiko, Pulsar
and others. Hayek's company, Ste Suisse Microelectronique et d'Horlogerie (SMII), rushed into the gap between them with the beautifully engineered, fashionled Swatch range. The plasticbodied, everchanging range of watches with quartz movements combined Swiss reliability and quality with fun and economy.
In its short life Swatch had become a fashionoriented youth product and a collectable cult object. Enthusiasts will pay SfrSOO for originals that cost Sfr50 in 1983 and only Sfr60 today. Some members of the 100,000plus Swatch Club had paid over SfrlOO,000 for limited edition 'art' Swatches. In 1993, whenHarrods had 500 limited editions to sell, 'it stopped just short of
fisticuffs' as 1,500 buffs fought over them. The Swatchiuobile
in 1992 SMH's profit grew 64 per cent to Sfr413 million and was set to grow
23 per cent in 1993. But after years of steady growth its share price was levelling out. Swatch sales were saturating and Hayek had his eyes on the car market. He was being criticized for spending too much time working on his Swatchmobile and not enough on his core business.
His idea was to market a tiny car only 2.41 m long and 1.4 m wide a Fiat 500 is 3.18 m by 1.32 m. Its lightweight plastic body was designed to carry
Cose 14: The Swatckmobile • 639
two people and their shopping through dense city traffic. It would be a superenviron men tally efficient car, with a fuel consumption rate half that of today's average family car. The performance would be equal to a basic Ford Escort, but it would have a range of 550 km on a tank of petrol. According to Hayek, to be successful on a global scale today, a wrist watch and by exten sion, a microcar 'must also be a provocation'. The Swatchmobilc will be 'an effort to change people's habits because it is only a twoseater'.
Although he was an engineer, he does not design Swatches; nor will
he design Swatchmobiles. lie saw marketing energy and style as his strength. Swatches were designed by an inhouse team of Swiss engineers let! by Jacques Muller. He aimed to employ dozens of designers and artists as well as engineers to work on the Swatchmobile. 'Expect it to be offered in any colour and any combination of colours you want, including black,' says Hayek.
Please, Not Another European Car Maker Some saw Hayek's ideas as foolhardy. There was already overcapacity in the
world car market. The European industry was in deep recession and had high labour costs Japan's were Sfr26 per hour compared with Germany's
Sfr40. In addition, further traffic growth was seen by some as an impossi bility on the world's overcrowded roads. Bankers and other potential
backers were openly critical of the venture. It was one step too far at the wrong time and in the wrong market.
SMH wanted a partner for its new venture. It partnered with Europe's market leader in small ears, Volkswagen, with die idea of making a SfrlO,00() SwatchVW in China. Then, in 1993, VW pulled out. It was short of money and doubted the Swatchmobile's economic viability. It also questioned Hayek's philosophy for the microcar like the successful Swatch watch, cheap cars can also become fashion items. It opted instead for the Gliico, a more conventional car than Hayek envisaged. It will also bring back the Beetle. In
1999 production of the 'back to the future' design based on VWs Concept 1 prototype will start in Mexico.
The meeting between Chirac and Hayek stimulated speculation about a French suitor for SMH. Was there the prospect of an exciting alliance combining French style. Swiss engineering excellence and Hayek's marketing hype? A deal with MatraIIachette, Renault or PeugeotCitroen, perhaps? Chirac left the meeting smiling but saying nothing. Hayek told reporters that the partner would certainly not be GM, but that they would
have to wait until the Geneva Motor Show to find out more.
Parts
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» I'hrce considerations underlying the
» The Information Technology Boom
» • False Wants and Too Much Materialism
» There is good reason to search a 2.4
» Levi's Strategic Marketing and Planning
» Analysing the Current Easiness Portfolio
» Conflict Between Departments
» Marketing Strategies for Competitive Advantage
» Principal actors in the company's
» • Persistence of Cultural Values
» McDonald's; Breaking into the South African Market
» Analysis of International Market Opportunity Deciding Whether or Not to Go Abroad
» Understanding the Global Environment
» Procter & Gamble: Going Global in Cosmetics
» Sheba: The Pet's St Valentines Day Pedro Quclhas Brito, Universidade do Porto, Portugal
» Individual Differences in Innovativcncss
» Influence of Product Characteristics on Rate of Adoption
» Selling Business Jets: The Ultimate Executive Toy
» • Systems Buying and Selling
» • Strong Influences on Government Buyers
» TABI.EI GOVERNMENT CODES OF PRACTICE IN VARIOUS COUNTRIES
» Qantas: Taking Off in Tomorrow's Market
» • Defining the Problem and Research Objectives
» CLOSEDEND QUESTIONS NAME DESCRIPTION
» Estimating Total Market Demand
» Estimating Actual Sales and Market Shares
» TimeSeries Analysis technology.
» Segmenting International Markets
» • Selecting Market, Segments
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» 7 CONSUMPTION BY HOUSEHOLD SIZE (PER PERSON/WEEK)
» Preview Case Gastrol: Liquid Engineering
» Determine the Competitors'Positions One way of defining competitors is to look at
» Communicating and Delivering the Chosen Position
» The Need for Customer Retention
» The Ultimate Test: Customer Profitability
» 1 POTENTIAL PRODUCT FIELDS FOR AN EXPANSION OP THE UNCLE BEN'S BRAND
» 2 VARIETIES OF UNCLE BEN'S FEINSCHMECKER SAUCE
» Federal Express: Losing a Packet in Europe
» Close or Distant Competitors
» • Expanding the Total Market
» • The Customer Service Department
» What Governs NewProduct Success?
» Lufthansa: Listening lo Customers
» Managing Productivity CU _ C7 ^ •
» Mattel: Getting it Right is No Child's Play
» Internal Factors Affecting Pricing Decisions
» • BreakEven Analysis and Target Profit Pricing
» 1 CAR OWNERSHIP ACROSS THE EUROPEAN UNION
» Mobile Phones: Even More Mobile Customers
» Stena Sealink versus Le Shuttle, Eurostar and the Rest
» Preview Case British Home Stores
» • Selecting the Message Source
» Setting the Total Promotion Budget
» Factors in Setting the Promotion Mix
» Integrated Marketing Communications
» Setting the Advertising Budget
» • Selecting Advertising Media
» Standardization or Differentiation
» Media Planning, Buying and Costs
» IBM Restructures the Sales Force
» • Other Sales Force Strategy and Structure Issues
» 5 per cent sales elite apart from the rest is 'an astounding 60 per cent [are] just there for the
» Britcraft Jetprop: Whose Sale is it Anyhow? 1
» 1 COMMERCIAL SUCCESS OF THE JETPROP AIRCRAFT, 1992 NUMBER OF CONTINENT
» 1 PANEUROPEAN CONSUMER GROUPS
» Analyzing Customer Service Needs
» Defining the Channel Objectives and Constraints
» Identifying Major Alternatives
» Designing International Distribution Channels
» Evaluating and Controlling Channel Members
» • Building Channel Partnerships
» The Growth of Direct Marketing
» Customer Databases arid Direct Marketing
» DirectResponse Television Marketing
» Online Marketing and Electronic Commerce
» Germany, the UK and other countries in Europe 1997 to SI.64 billion or 7.5 per cent of global
» • Creating an Electronic Storefront
» • Participating in Forums, Newsgroups and IVcb Communities
» • The Promise and Challenges of Online Marketing
» Roberto Alvarez del Blanco and Jeff Rapaport*
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