data communications services ISDN PRA
b. portal E-Commerce
is a portal that facilitates electronic transactions by third parties or the Telkom Group, and comprises marketingselling, delivery, customer care and payment activities. E-Store is a portal that facilitates the sale of content or applications that can be downloaded directly to mobile or web devices, such as games, applications, music and so on, which are paid or free of charge. Community is a portal that provides content of interest to specific communities in the form of news, video, user generated content, articles and so on. On Device Portal is a portal installed on a mobile device to enable the user to choose, purchase and use mobile content and services.c. media Pay TV
provides TV services via satellite or cable a wide variety of premium content including news, sport, and entertainment. Over the Top TV “OTT TV” is a TV service that customers can access via the internet. Advertisements are commercial promotions for third party products or services disseminated via digital or print media. sales, marketIng and dIstrIButIOn Telkom’s distribution strategy covers all our major services and products, including fixed wireless telephone services, but not including cellular telephone services, which are managed by our subsidiary Telkomsel. Telkom’s distribution channels are as follows: • Plasa Telkom is a walk-in customer service point, where customers have access to all Telkom’s products and services. • AM Teams are local points for the proactive, individualized management of SME, enterprise and OLO customers. They are assisted by Tele Account Managers, who manage Telkom’s SME customers through telecommunications media such as the internetwebsites and through outbound calls. • Telkom Solution House “TSH” is where enterprise customers can get information about various TIME solutions, services and products, as well as the latest technology. This information is presented through various media, including Live Demos for Free for Speedy, Hotspot, PDN and IP- Phone, Live Demos for commercial usage such as Video Conferencing, Enterprise Business Solution consultations for customized corporate TIME solutions, and simulation demos for e-Payment and VPN over Fixed Network, GSM and Flexi. • SME Centers, function as communication centers with modern office facilities, where Telkom customers can interact, and as commerce centers for e-commerce solutions. • Warung Telkom are public telecommunications kiosks that function as customer service outlets. These outlets are operated by small enterprises on a non-exclusive basis and offer basic telecommunications services such as local, long distance and international calls, fax services, and internet access. Customers can also purchase phone cards and Flexi starter packs and vouchers, as well as vouchers for other operators. For providing these services, Telkom offers such outlets discounts of 30 from normal telephone subscriber rates. • Authorized dealers and retail outlets distribute various products such as phone cards and Telkom Flexi subscriptions, starter packs and vouchers. These dealers get a discount on our products but operate on a non-exclusive basis. PT Telkom Indonesia, Tbk. 2011 Annual Report Moving Forward Beyond TelecommunicationsParts
» AR Telkom 2011 English Lowrest
» Direct Ownership more than 50
» Direct Ownership 20 to 50 AR Telkom 2011 English Lowrest
» gatot rustamadji VP Treasury Management
» telecommunications gatot rustamadji SGM Community Development Center
» fixed Wireline Plain Old Telephone Services “POTS”
» fixed Wireless Prepaid Services cellular
» Internet services narrowband Broadband Dial-Up Services
» network services Leased circuit
» data communications services ISDN PRA
» Interconnection and Intercarrier services Transit Interconnection
» media Pay TV Indirect Ownership
» employee profile by position
» employee rewards employee proile by educational background
» It-Based Hr services employee proile by educational background
» Ongoing early retirement program
» deined contribution pension plan
» employee Health management post retirement Healthcare
» Plasa Telkom Health, safety and security at Work “k3”
» Service Level Guarantee Program “SLGP”
» fixed Wireline tarifs fixed Wireless tarif
» Idd tarifs employee proile by educational background
» voIp tarifs employee proile by educational background
» cellular tarifs • Postpaid Tariffs kartuHALO
» network tarifs • Leased Lines data communications tarifs • Broadband Access “Speedy”
» Interconnection tarifs employee proile by educational background
» Information, media and edutainment Business “Ime”
» Integrating the Telkom Group’s Ecosystem Solutions
» Investing in Information Technology “IT” services
» Investing in media and edutainment businesses
» Investing in the wholesale business and strategic international business opportunities
» Investing in strategic domestic opportunities by capitalizing on our assets
» Aligning the business structure and portfolio management
» Transforming the corporate culture
» telecommunications Business portfolio public phone kiosk tariffs
» Fixed Wireline Services employee proile by educational background
» Broadband and Internet Services
» Cellular Services employee proile by educational background
» fixed Wireless services employee proile by educational background
» Interconnection services employee proile by educational background
» network services employee proile by educational background
» new economic Business and strategic Opportunities portfolio
» fixed Wireline network employee proile by educational background
» fixed Wireless network employee proile by educational background
» Broadband network Backbone employee proile by educational background
» fixed Wireless network development cellular network development data network development
» revenues employee proile by educational background
» Direct Ownership less than 20 expenses
» Proit before Income Tax and Pre-Tax Margin
» Income Tax Expense AR Telkom 2011 English Lowrest
» Proit for the Year Attributable to Non-controlling Interest
» Proit for the Year Attributable to Owners of the Parent
» Equity AR Telkom 2011 English Lowrest
» Revenues AR Telkom 2011 English Lowrest
» Expenses AR Telkom 2011 English Lowrest
» GENERAL Establishment and general information
» Company’s Board of Commissioners, Directors, Audit Committee, Corporate Secretary and employees
» GENERAL Public offering of securities of the Company
» Public offering of securities of the Company
» SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
» Basis of preparation of financial statements
» Principles of consolidation Equity
» Transactions with related parties continued
» Investments in associated companies
» Property, plant and equipment - direct acquisitions
» Deferred charges for land rights
» Foreign currency translation Equity
» Financial instruments continued Dividends
» Critical Accounting Estimates and Judgements Critical Accounting Estimates and Judgements
» ACQUISITIONS OF PT ADMINISTRASI MEDIKA “AD MEDIKA”
» TRADE RECEIVABLES Retirement benefits
» TRADE RECEIVABLES INVENTORIES Retirement benefits
» LONG-TERM INVESTMENTS PROPERTY, PLANT AND EQUIPMENT
» PROPERTY, PLANT AND EQUIPMENT continued
» ADVANCES AND OTHER NON-CURRENT ASSETS INTANGIBLE ASSETS
» INTANGIBLE ASSETS continued Retirement benefits
» INTANGIBLE ASSETS continued TRADE PAYABLES 2011
» ACCRUED EXPENSES 2011 Retirement benefits
» UNEARNED INCOME 2011 Retirement benefits
» SHORT-TERM BANK LOANS Retirement benefits
» SHORT-TERM BANK LOANS continued MATURITIES OF LONG-TERM LIABILITIES
» MATURITIES OF LONG-TERM LIABILITIES continued TWO-STEP LOANS
» TWO-STEP LOANS continued BONDS AND NOTES
» BONDS AND NOTES continued BANK LOANS
» BANK LOANS continued Retirement benefits
» NON-CONTROLLING INTEREST 2011 CAPITAL STOCK 2011
» CAPITAL STOCK continued ADDITIONAL PAID-IN CAPITAL 2011
» PERSONNEL EXPENSES 2011 OPERATIONS, MAINTENANCE AND TELECOMMUNICATION SERVICES EXPENSES 2011
» GENERAL AND ADMINISTRATIVE EXPENSES 2011
» PENSION AND OTHER POST-RETIREMENT BENEFITS continued
» Pension benefit costs provisions continued
» POST-RETIREMENT HEALTH CARE BENEFITS
» POST-RETIREMENT HEALTH CARE BENEFITS continued
» RELATED PARTY TRANSACTIONS continued
» Nature of relationships and transactionsaccounts with related parties
» 1,101 Transactions with related parties continued
» Cash and cash equivalents Note 4 Available-for-sale financial assets
» 2,401 e. Advances and other non-current
» Accrued expenses Note 14 Equity
» Significant agreements with related parties
» SEGMENT INFORMATION Key management personnel remuneration
» SEGMENT INFORMATION continued Key management personnel remuneration
» REVENUE-SHARING ARRANGEMENTS “RSA” Key management personnel remuneration
» RSA continued Key management personnel remuneration
» TELECOMMUNICATIONS SERVICES TARIFFS Key management personnel remuneration
» Fixed line telephone tariffs
» TELECOMMUNICATIONS SERVICES TARIFFS continued
» Mobile cellular telephone tariffs continued
» COMMITMENTS AND SIGNIFICANT AGREEMENTS a.
» COMMITMENTS AND SIGNIFICANT AGREEMENTS continued
» Borrowings and other credit facilities
» ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES
» ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES continued
» FINANCIAL RISK MANAGEMENT Others
» FINANCIAL RISK MANAGEMENT continued
» FINANCIAL RISK MANAGEMENT continued CAPITAL MANAGEMENT
» CAPITAL MANAGEMENT continued SUBSEQUENT EVENTS
» SUBSEQUENT EVENTS continued ACCOUNTS RECLASSIFICATION
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