Investing in Information Technology “IT” services
1. telecommunications Business portfolio
The Telkom Group’s telecommunications business portfolio comprises Plain Ordinary Telephone System “POTS” which covers both local and long distance calls, ixed wireless connections consisting of voice, SMS and data network package “DNP”, cellular voice and SMS services, international direct dialing “IDD”, broadband services mobile and ixed, and network and tower services.a. Fixed Wireline Services
Our ixed wireline services include POTS, VAS ixed wireline, intelligent network “IN” services and session initiation protocol “SIP” services. After experiencing a decline, in 2011, we successfully improved the performance of this business by launching a number of new programs, such as “Telkom Poin Rejeki Tumpah” reward points and the ixed business improvement program “FBIP”. We serve 8.6 million customers, representing a market share of 99.0 of the total ixed wireline market penetration in Indonesia of 4.0 as of December 31, 2011.b. Broadband and Internet Services
These services are ofered through a range of product lines, including TelkomNet instan, FlexiNet, wholesale port, Metro I-net, Astinet, broadband internet under the Speedy and Flash brand names, WiFi hotspots and IP transit. TelkomNet Instan is a premium postpaid internet access service that is accessible in all cities in Indonesia. In 2011 there were 40.2 thousand TelkomNet Instant customers, a decrease of 60.9 from the previous year as these were largely new internet customers who are expected to migrate to our Telkom Speedy broadband service. Our broadband internet access is provided through our existing copper cables using ADSL technology. Telkom’s substantial presence in the broadband market in Indonesia is indicated by our 12.9 million customers. Data, internet and IT services contributed 33.6 to our total revenue as of December 31, 2011. In 2011 we launched our Flexi Hotspot service that delivers high speed internet access through a wireless internet connection, supported by our Telkom Hotspot infrastructure. Subscribers can access this service, which is available in Hotspot areas, using any device equipped with a WiFi connection simply by entering their FlexiNet Unlimited or Flexi Mobile Broadband username and password. We ofer low-cost international calls through our premium VoIP service, “Telkom Global-01017”, while standard international calls are available through “Telkom Save”. Both services are accessed by dialing a special access preix. We cooperate with eight global carriers, all of which are wholesalers that allow us access to their international networks. Of these eight carriers, four are for outgoing calls, one is for incoming calls and three are for both outgoing and incoming calls. In 2011, a total of 358.6 million minutes of outgoing calls using TelkomSave and Telkom Global-01017 and incoming VoIP calls from our global partners were used. This represents an increase of 47.4 million minutes, or 15.2 in VoIP calls compared to 2010. The table below shows information about our VoIP services: Item TelkomGlobal-01017 TelkomSave Dial One Stage Two Stages Quality Technology Premium VoIP Standard VoIPc. Cellular Services
In 2011, Telkomsel introduced a number of marketing programs that focused on new features in our cellular services. These programs strengthened our position in Indonesia’s cellular telecommunications industry, with Telkomsel’s customer base growing from 94.0 million subscribers at the end of 2010 to 107.0 million subscribers at the end of 2011, an increase of 13.8 or 13.0 million subscribers. Telkomsel’s new features in 2011 were as follows: PT Telkom Indonesia, Tbk. 2011 Annual Report Moving Forward Beyond TelecommunicationsParts
» AR Telkom 2011 English Lowrest
» Direct Ownership more than 50
» Direct Ownership 20 to 50 AR Telkom 2011 English Lowrest
» gatot rustamadji VP Treasury Management
» telecommunications gatot rustamadji SGM Community Development Center
» fixed Wireline Plain Old Telephone Services “POTS”
» fixed Wireless Prepaid Services cellular
» Internet services narrowband Broadband Dial-Up Services
» network services Leased circuit
» data communications services ISDN PRA
» Interconnection and Intercarrier services Transit Interconnection
» media Pay TV Indirect Ownership
» employee profile by position
» employee rewards employee proile by educational background
» It-Based Hr services employee proile by educational background
» Ongoing early retirement program
» deined contribution pension plan
» employee Health management post retirement Healthcare
» Plasa Telkom Health, safety and security at Work “k3”
» Service Level Guarantee Program “SLGP”
» fixed Wireline tarifs fixed Wireless tarif
» Idd tarifs employee proile by educational background
» voIp tarifs employee proile by educational background
» cellular tarifs • Postpaid Tariffs kartuHALO
» network tarifs • Leased Lines data communications tarifs • Broadband Access “Speedy”
» Interconnection tarifs employee proile by educational background
» Information, media and edutainment Business “Ime”
» Integrating the Telkom Group’s Ecosystem Solutions
» Investing in Information Technology “IT” services
» Investing in media and edutainment businesses
» Investing in the wholesale business and strategic international business opportunities
» Investing in strategic domestic opportunities by capitalizing on our assets
» Aligning the business structure and portfolio management
» Transforming the corporate culture
» telecommunications Business portfolio public phone kiosk tariffs
» Fixed Wireline Services employee proile by educational background
» Broadband and Internet Services
» Cellular Services employee proile by educational background
» fixed Wireless services employee proile by educational background
» Interconnection services employee proile by educational background
» network services employee proile by educational background
» new economic Business and strategic Opportunities portfolio
» fixed Wireline network employee proile by educational background
» fixed Wireless network employee proile by educational background
» Broadband network Backbone employee proile by educational background
» fixed Wireless network development cellular network development data network development
» revenues employee proile by educational background
» Direct Ownership less than 20 expenses
» Proit before Income Tax and Pre-Tax Margin
» Income Tax Expense AR Telkom 2011 English Lowrest
» Proit for the Year Attributable to Non-controlling Interest
» Proit for the Year Attributable to Owners of the Parent
» Equity AR Telkom 2011 English Lowrest
» Revenues AR Telkom 2011 English Lowrest
» Expenses AR Telkom 2011 English Lowrest
» GENERAL Establishment and general information
» Company’s Board of Commissioners, Directors, Audit Committee, Corporate Secretary and employees
» GENERAL Public offering of securities of the Company
» Public offering of securities of the Company
» SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
» Basis of preparation of financial statements
» Principles of consolidation Equity
» Transactions with related parties continued
» Investments in associated companies
» Property, plant and equipment - direct acquisitions
» Deferred charges for land rights
» Foreign currency translation Equity
» Financial instruments continued Dividends
» Critical Accounting Estimates and Judgements Critical Accounting Estimates and Judgements
» ACQUISITIONS OF PT ADMINISTRASI MEDIKA “AD MEDIKA”
» TRADE RECEIVABLES Retirement benefits
» TRADE RECEIVABLES INVENTORIES Retirement benefits
» LONG-TERM INVESTMENTS PROPERTY, PLANT AND EQUIPMENT
» PROPERTY, PLANT AND EQUIPMENT continued
» ADVANCES AND OTHER NON-CURRENT ASSETS INTANGIBLE ASSETS
» INTANGIBLE ASSETS continued Retirement benefits
» INTANGIBLE ASSETS continued TRADE PAYABLES 2011
» ACCRUED EXPENSES 2011 Retirement benefits
» UNEARNED INCOME 2011 Retirement benefits
» SHORT-TERM BANK LOANS Retirement benefits
» SHORT-TERM BANK LOANS continued MATURITIES OF LONG-TERM LIABILITIES
» MATURITIES OF LONG-TERM LIABILITIES continued TWO-STEP LOANS
» TWO-STEP LOANS continued BONDS AND NOTES
» BONDS AND NOTES continued BANK LOANS
» BANK LOANS continued Retirement benefits
» NON-CONTROLLING INTEREST 2011 CAPITAL STOCK 2011
» CAPITAL STOCK continued ADDITIONAL PAID-IN CAPITAL 2011
» PERSONNEL EXPENSES 2011 OPERATIONS, MAINTENANCE AND TELECOMMUNICATION SERVICES EXPENSES 2011
» GENERAL AND ADMINISTRATIVE EXPENSES 2011
» PENSION AND OTHER POST-RETIREMENT BENEFITS continued
» Pension benefit costs provisions continued
» POST-RETIREMENT HEALTH CARE BENEFITS
» POST-RETIREMENT HEALTH CARE BENEFITS continued
» RELATED PARTY TRANSACTIONS continued
» Nature of relationships and transactionsaccounts with related parties
» 1,101 Transactions with related parties continued
» Cash and cash equivalents Note 4 Available-for-sale financial assets
» 2,401 e. Advances and other non-current
» Accrued expenses Note 14 Equity
» Significant agreements with related parties
» SEGMENT INFORMATION Key management personnel remuneration
» SEGMENT INFORMATION continued Key management personnel remuneration
» REVENUE-SHARING ARRANGEMENTS “RSA” Key management personnel remuneration
» RSA continued Key management personnel remuneration
» TELECOMMUNICATIONS SERVICES TARIFFS Key management personnel remuneration
» Fixed line telephone tariffs
» TELECOMMUNICATIONS SERVICES TARIFFS continued
» Mobile cellular telephone tariffs continued
» COMMITMENTS AND SIGNIFICANT AGREEMENTS a.
» COMMITMENTS AND SIGNIFICANT AGREEMENTS continued
» Borrowings and other credit facilities
» ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES
» ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES continued
» FINANCIAL RISK MANAGEMENT Others
» FINANCIAL RISK MANAGEMENT continued
» FINANCIAL RISK MANAGEMENT continued CAPITAL MANAGEMENT
» CAPITAL MANAGEMENT continued SUBSEQUENT EVENTS
» SUBSEQUENT EVENTS continued ACCOUNTS RECLASSIFICATION
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