Service Level Guarantee Program “SLGP”
1. telecommunications
a. fixed Wireline tarifs
Access and monthly subscription charges Access charges Business Rp Residential Rp Social Rp Installation 175,000 - 450,000 75,000 - 295,000 50,000 - 205,000 Monthly subscription 38,400 - 57,600 20,600 - 32,600 12,500 - 18,500 Local usage charges Price per Pulse Rp Pulse Duration Up to 20 km 250 3 minutes of peak and 2 minutes peak More than 20 km 250 2 minutes of peak and 1.5 minutes peak Domestic long distance DLD Price per Minute Rp Rounding Time Block Duration 0-20 km 83 - 122 1 minute 20-30 km 122 - 163 1 minute 30-200 km 320 - 1,100 6 seconds 200-500 km 320 - 1,770 6 seconds More than 500 km 320 - 2,100 6 secondsb. fixed Wireless tarif
We offer both postpaid and prepaid fixed wireless services. Tariffs for fixed wireless services are reported as our fixed line revenues. • Postpaid Flexi Classy Postpaid subscribers pay a one-time activation charge of Rp7,500 and a monthly charge of Rp30,000, excluding 10 VAT. Subscribers pay Rp75 per SMS to Flexi on-net and Telkom fixed lines, Rp136 from Flexi to other operators and Rp450 from Flexi to international destinations. Charges for postpaid services are as follows: Price per Unit Rp Unit Duration Flexi to Flexi Local 49 1 minute DLD 300 30 seconds Flexi to PSTN Local 200 1 minute DLD 600 30 seconds Flexi to OLO fixed line Local 270 1 minute DLD 625 30 seconds Flexi to Seluler Local 550 1 minute DLD 625 30 seconds Flexi to Mobile Satelit Byru 3,850 30 seconds PT Telkom Indonesia, Tbk. 2011 Annual Report Moving Forward Beyond Telecommunications • Prepaid Telkom Flexi Trendy Prepaid wireless subscribers pay Rp100 per SMS from Flexi to Flexi on-net and Telkom ixed line, Rp165 per message to other operators and Rp500 per message from Flexi to international destinations. Usage charges, including 10 VAT, are as follows: Price per Unit Rp Unit Duration Flexi to Flexi Local 55 1 minute DLD 375 30 seconds Flexi to PSTN Local 250 1 minute DLD 750 30 seconds Flexi to OLO fixed line Local 350 1 minute DLD 800 30 seconds Flexi to Mobile Local 780 1 minute DLD 800 30 seconds Flexi to Mobile Satellite Byru 4,235 30 secondsc. Idd tarifs
Tarifs for IDD calls are set by service providers and subject to speciied maximum limits established by the Government. We charge the following IDD tarifs: Region Price per Minute Rp Rounding Time Block Duration PSTNCLASSY TRENDY Grup I Southeast Asia, South Paciic 4,550 5,550 6 seconds Grup II North America, South America, Africa, East Asia, West Asia and South Asia 5,550 6,550 6 seconds Grup III Europe 7,570 8,700 6 seconds Grup IV Middle East 8,080 9,290 6 seconds Grup V Special destinations 20,200 23,300 6 seconds PT Telkom Indonesia, Tbk. 2011 Annual Report Moving Forward Beyond Telecommunicationsd. voIp tarifs
VoIP operators may freely determine charges for VoIP services. We currently offer our primary VoIP service, Telkom Global-01017, and its lower-cost alternative, Telkom Save.e. cellular tarifs • Postpaid Tariffs kartuHALO
Telkomsel charges subscribers the following basic usage tarifs in 2011: Price Rp Rounding Time Block Duration On-net cellular: Local 217 20 seconds DLD 213 15 seconds Off-net cellular: Lokal 250 20 seconds DLD 300 15 seconds Off-net PSTN: Local 217 20 seconds DLD 300 15 seconds SMS price per SMS : On-net 125 Of-net 150 International 500 • Prepaid Tariffs Prepaid customers simPATI and Kartu As were charged the following basic usage charges in 2011: Price Rp Rounding Time Block Duration simPATI Kartu As simPATI Kartu As On-net cellular: Local 750 13 per 30 seconds per seconds DLD 750 13 per 30 seconds per seconds Off-net Seluler: Local 800 13 per 30 seconds per seconds DLD 1.000 13 per 30 seconds per seconds Off- net cellular: Local 450 13 per 30 seconds per seconds DLD 13 per seconds Zona-1 900 per 30 seconds Zona-2 900 per 30 seconds Zona-3 900 per 30 seconds SMS price per SMS: On-net 100 99 Of-net 150 99 International 600 1.000 PT Telkom Indonesia, Tbk. 2011 Annual Report Moving Forward Beyond TelecommunicationsParts
» AR Telkom 2011 English Lowrest
» Direct Ownership more than 50
» Direct Ownership 20 to 50 AR Telkom 2011 English Lowrest
» gatot rustamadji VP Treasury Management
» telecommunications gatot rustamadji SGM Community Development Center
» fixed Wireline Plain Old Telephone Services “POTS”
» fixed Wireless Prepaid Services cellular
» Internet services narrowband Broadband Dial-Up Services
» network services Leased circuit
» data communications services ISDN PRA
» Interconnection and Intercarrier services Transit Interconnection
» media Pay TV Indirect Ownership
» employee profile by position
» employee rewards employee proile by educational background
» It-Based Hr services employee proile by educational background
» Ongoing early retirement program
» deined contribution pension plan
» employee Health management post retirement Healthcare
» Plasa Telkom Health, safety and security at Work “k3”
» Service Level Guarantee Program “SLGP”
» fixed Wireline tarifs fixed Wireless tarif
» Idd tarifs employee proile by educational background
» voIp tarifs employee proile by educational background
» cellular tarifs • Postpaid Tariffs kartuHALO
» network tarifs • Leased Lines data communications tarifs • Broadband Access “Speedy”
» Interconnection tarifs employee proile by educational background
» Information, media and edutainment Business “Ime”
» Integrating the Telkom Group’s Ecosystem Solutions
» Investing in Information Technology “IT” services
» Investing in media and edutainment businesses
» Investing in the wholesale business and strategic international business opportunities
» Investing in strategic domestic opportunities by capitalizing on our assets
» Aligning the business structure and portfolio management
» Transforming the corporate culture
» telecommunications Business portfolio public phone kiosk tariffs
» Fixed Wireline Services employee proile by educational background
» Broadband and Internet Services
» Cellular Services employee proile by educational background
» fixed Wireless services employee proile by educational background
» Interconnection services employee proile by educational background
» network services employee proile by educational background
» new economic Business and strategic Opportunities portfolio
» fixed Wireline network employee proile by educational background
» fixed Wireless network employee proile by educational background
» Broadband network Backbone employee proile by educational background
» fixed Wireless network development cellular network development data network development
» revenues employee proile by educational background
» Direct Ownership less than 20 expenses
» Proit before Income Tax and Pre-Tax Margin
» Income Tax Expense AR Telkom 2011 English Lowrest
» Proit for the Year Attributable to Non-controlling Interest
» Proit for the Year Attributable to Owners of the Parent
» Equity AR Telkom 2011 English Lowrest
» Revenues AR Telkom 2011 English Lowrest
» Expenses AR Telkom 2011 English Lowrest
» GENERAL Establishment and general information
» Company’s Board of Commissioners, Directors, Audit Committee, Corporate Secretary and employees
» GENERAL Public offering of securities of the Company
» Public offering of securities of the Company
» SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
» Basis of preparation of financial statements
» Principles of consolidation Equity
» Transactions with related parties continued
» Investments in associated companies
» Property, plant and equipment - direct acquisitions
» Deferred charges for land rights
» Foreign currency translation Equity
» Financial instruments continued Dividends
» Critical Accounting Estimates and Judgements Critical Accounting Estimates and Judgements
» ACQUISITIONS OF PT ADMINISTRASI MEDIKA “AD MEDIKA”
» TRADE RECEIVABLES Retirement benefits
» TRADE RECEIVABLES INVENTORIES Retirement benefits
» LONG-TERM INVESTMENTS PROPERTY, PLANT AND EQUIPMENT
» PROPERTY, PLANT AND EQUIPMENT continued
» ADVANCES AND OTHER NON-CURRENT ASSETS INTANGIBLE ASSETS
» INTANGIBLE ASSETS continued Retirement benefits
» INTANGIBLE ASSETS continued TRADE PAYABLES 2011
» ACCRUED EXPENSES 2011 Retirement benefits
» UNEARNED INCOME 2011 Retirement benefits
» SHORT-TERM BANK LOANS Retirement benefits
» SHORT-TERM BANK LOANS continued MATURITIES OF LONG-TERM LIABILITIES
» MATURITIES OF LONG-TERM LIABILITIES continued TWO-STEP LOANS
» TWO-STEP LOANS continued BONDS AND NOTES
» BONDS AND NOTES continued BANK LOANS
» BANK LOANS continued Retirement benefits
» NON-CONTROLLING INTEREST 2011 CAPITAL STOCK 2011
» CAPITAL STOCK continued ADDITIONAL PAID-IN CAPITAL 2011
» PERSONNEL EXPENSES 2011 OPERATIONS, MAINTENANCE AND TELECOMMUNICATION SERVICES EXPENSES 2011
» GENERAL AND ADMINISTRATIVE EXPENSES 2011
» PENSION AND OTHER POST-RETIREMENT BENEFITS continued
» Pension benefit costs provisions continued
» POST-RETIREMENT HEALTH CARE BENEFITS
» POST-RETIREMENT HEALTH CARE BENEFITS continued
» RELATED PARTY TRANSACTIONS continued
» Nature of relationships and transactionsaccounts with related parties
» 1,101 Transactions with related parties continued
» Cash and cash equivalents Note 4 Available-for-sale financial assets
» 2,401 e. Advances and other non-current
» Accrued expenses Note 14 Equity
» Significant agreements with related parties
» SEGMENT INFORMATION Key management personnel remuneration
» SEGMENT INFORMATION continued Key management personnel remuneration
» REVENUE-SHARING ARRANGEMENTS “RSA” Key management personnel remuneration
» RSA continued Key management personnel remuneration
» TELECOMMUNICATIONS SERVICES TARIFFS Key management personnel remuneration
» Fixed line telephone tariffs
» TELECOMMUNICATIONS SERVICES TARIFFS continued
» Mobile cellular telephone tariffs continued
» COMMITMENTS AND SIGNIFICANT AGREEMENTS a.
» COMMITMENTS AND SIGNIFICANT AGREEMENTS continued
» Borrowings and other credit facilities
» ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES
» ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES continued
» FINANCIAL RISK MANAGEMENT Others
» FINANCIAL RISK MANAGEMENT continued
» FINANCIAL RISK MANAGEMENT continued CAPITAL MANAGEMENT
» CAPITAL MANAGEMENT continued SUBSEQUENT EVENTS
» SUBSEQUENT EVENTS continued ACCOUNTS RECLASSIFICATION
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