Western I ndonesia National Roads I mprovement Project 36
•
The establishment of the Complaint Handling Commission Executing Agency.
•
Preparation of the device for Executing Agency.
•
The development of a code of conduct and actions for Implementing Institutions Implementing Agency Bidders, Suppliers, contractors and
Consultants.
Support the PMU in the Management and Monitoring of the implementation policy in handling public complaints
In the implementation of Complaint Handling System CHS essentially there are four main components as follows:
•
Data Entry.
•
Complaint Registration.
•
Complaint Assessment.
•
Field Investigation and Analysis.
•
Problem Solving and Taking the Decision During January 2013 there was no activity regarding the Complaint Handling
System CHS.
6.5 Road Safety Audit
The Senior Road Safety Audit Engineer has not yet been mobilized. The activity for project road safety audit will be reported soon after he is in charged.
6.6. Environmental and Social Impact Issues 6.6.1. LARAP Study Report for Package No.01 : Krui – Biha
The report was concurred by the World Bank on 4 January 2013. The Monitoring LARAP Report will be prepared by the CTC.
6.6.2. LARAP Study Report for Package No.02 : Padang Sawah – Simpang Empat
The report was concurred by the World Bank on 13 January 2013. The Monitoring LARAP Report will be prepared by the CTC.
6.6.3. LARAP Study Report for Package No.03 : Manggopoh – Padang Sawah
The report was concurred by the World Bank on 4 January 2013. The Monitoring LARAP Report will be prepared by the CTC.
6.6.4. LARAP Study Report for Package No.04 : Ipuh – Bantal
The report was concurred by the World Bank on 10 December 2012. The Monitoring LARAP Report will be prepared by the CTC.
6.7 Management Information Systems
The Information Management Specialist has not yet been mobilized. The activity for management information system will be reported soon after his mobilization.
Western I ndonesia National Roads I mprovement Project 37
6.8 Quality Assurance
The Quality Assurance Engineer has not yet been mobilized. The activity for project quality assurance will be reported soon after he is in charged.
6.9 Project Risks and Mitigation Measures 6.9.1
Risks Related to Delays
Since the detailed engineering design DED is under responsibility of the Design and Supervision Consultant DSC, delay on DSC establishment affected to the
procurement of AWP-2 and AWP-3 sub-projects. As discussed previously above, in parallel with the instruction to speed up the process, detailed engineering design
DED of some subprojects of WP-2 and WP-3 were prepared and completed by respective P2JN.
Considering the WINRIP procurement plan, the Highway Engineer has started Technical Design Review in advance. Package No.5 Sp.Rampa – Poriaha is
reviewing.
6.9.2 Financial Risks
The following factors will be monitored during implementation of the loan project. •
Loan Amount •
Actual Tender Prices •
Price Adjustment •
Currency Fluctuation •
Current Estimated Situation No risk was detected until preparation of this report since the main program of the
loan civil works implementation has not yet been started with contract sign.
6.9.3 Risks Related to Quality
The quality of work is inherently tied to the competence of the Contractors and the diligence of the Supervision Teams. The competence or otherwise of contractors
shall be considered at the time of bid evaluation and prior to the award of any contract.
The quality of supervision however is influenced by the following factors: •
Ensuring that supervision staff levels are fully manned with competent, honest, qualified and experienced personnel.
• The provision of properly equipped laboratories with properly trained
operators for each package. Package supervision comes under the responsibilities of the immediate supervision
teams and the relevant DSC but the Quality Assurance Engineer from CTC, when mobilized, will periodically monitor their performance.
