Transfer Method Priority Request Item Actions

Managing Reservations and Barcodes 7-5

7.2.1.2 Transfer Method

The transfer method specifies how the person who made the request the requestor will receive the reserved item. Users specify the transfer method when a reservation request is created. The following transfer methods are supported: ■ Copy : The physical content item will be duplicated and the copy will be provided to the intended recipient. The copy can be physical for example, a copied DVD or electronic for example, an ISO image of a CD. ■ Fax : The physical content item will be faxed to its intended recipient. ■ Mail : The original physical content item will be mailed to its intended recipient. ■ Pickup : The intended recipient will pick up the physical content item in person. ■ E-mail : The content item will be e-mailed to its intended recipient. The default transfer method is set on the Configure Physical Content Management Page .

7.2.1.3 Priority

The priority of a reservation request specifies the urgency with which it needs to be fulfilled. User specify the priority when they create a reservation request. The following priorities are supported: ■ No Priority : Delivery of the requested item does not have any particular priority there is no rush. The item can be delivered in accordance with the applicable fulfillment procedures. ■ ASAP Rush : The requested item should be delivered to its intended recipient as soon as possible after the reservation was made. ■ This Morning : The requested item should be delivered to its intended recipient the same morning the reservation was made. ■ Today : The requested item should be delivered to its intended recipient the same day the reservation was made. ■ This Week : The requested item should be delivered to its intended recipient the same week the reservation was made. The default priority is set on the Configure Physical Content Management Page .

7.2.1.4 Request Item Actions

If you are an administrator, you can perform actions on a request item to change its status as part of the reservation fulfillment process. These actions are accessible through the Action menu for a request item on the Reservation Search Results Page or the Items for Request page. You can also perform the actions on multiple items simultaneously using the Actions menu on the Items for Request page. Not all actions may be available for a particular request item, depending on the items current status. For example, if the item is currently checked out, it can only be deleted or returned. The following actions are supported: ■ Delete : Deletes an item from a reservation request. If deleted, the request for that item is not included in the reservation log. The item is no longer in the item list for the reservation request. This option is available only if the system has been set up to allow users to delete items from a reservation request. In addition, requested 7-6 Oracle Fusion Middleware Administrators Guide for Universal Records Management items can be deleted only by a user with the PCM.Reservation.Delete right assigned to the predefined PCM Administrator role by default. ■ Deny : Rejects the reservation request for an item. The item will remain to be part of the reservation request, but it will not provided to the requestor. ■ Not Found : Changes the status of an item because it could not be located in its designated location. The item will remain to be part of the reservation request, but it cannot currently be provided to the requestor. ■ Unavailable : Changes the status of an item because it cannot currently be processed for delivery. The item will remain to be part of the reservation request, but it cannot currently be provided to the requestor. ■ Cancel : Cancels the reservation request for an item before it is fulfilled. If a request item is canceled, the request for that item is still included in the reservation log the item is still on the item list for the reservation, with its status set to canceled. Request items can be canceled only users with the PCM.Reservation.Edit right assigned to the predefined pcmadmin role by default. Only request item with the In Process status can be canceled. ■ Check Out : Changes the status of an item because it was handed off to its intended recipient, who can now keep the item for the configured checkout period. After checking out a request item, its current location as shown on the Physical Item Information Page is automatically set to the value of the Deliver To Location field for the associated reservation request. If no value was entered in this field, the current location is set to OTHER. Also, the current location comment on the Physical Item Information Page is set to the location comment specified for the associated reservation request. If no comment was provided, it is set to the login name of the user who made the reservation. ■ Returned : Changes the status of a checked-out item because it was returned handed off to its intended recipient, who can now keep the item for an agreed period.

7.3 About Barcodes