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Validity Test Result of Service Quality X

150 ATTACTHMENT 3 SPSS DATA QUALITY TEST RESULTS

A. Validity Test Result of Service Quality X

1 Correlations q1 q2 q3 q4 q5 q6 q7 q8 q9 q10 q11 q12 q13 q14 q15 total q1 Pearson Correlation 1 .738 .379 .749 .663 .575 1.000 .372 .253 .432 .113 .113 .663 .113 .361 .782 Sig. 2-tailed .000 .039 .000 .000 .001 .000 .043 .178 .017 .553 .553 .000 .552 .050 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q2 Pearson Correlation .738 1 .758 .735 .634 .533 .738 .217 .340 .401 .203 .203 .634 .125 .448 .790 Sig. 2-tailed .000 .000 .000 .000 .002 .000 .250 .066 .028 .283 .283 .000 .510 .013 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q3 Pearson Correlation .379 .758 1 .598 .602 .249 .379 .087 .288 .288 .379 .379 .602 .302 .362 .655 Sig. 2-tailed .039 .000 .000 .000 .184 .039 .648 .123 .123 .039 .039 .000 .105 .050 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 151 q4 Pearson Correlation .749 .735 .598 1 .817 .530 .749 .256 .469 .611 .403 .403 .817 .228 .374 .871 Sig. 2-tailed .000 .000 .000 .000 .003 .000 .172 .009 .000 .027 .027 .000 .226 .042 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q5 Pearson Correlation .663 .634 .602 .817 1 .485 .663 .192 .435 .598 .536 .536 1.00 .461 .386 .872 Sig. 2-tailed .000 .000 .000 .000 .007 .000 .309 .016 .000 .002 .002 .000 .010 .035 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q6 Pearson Correlation .575 .533 .249 .530 .485 1 .575 .186 .447 .447 .164 .164 .485 .076 .249 .617 Sig. 2-tailed .001 .002 .184 .003 .007 .001 .326 .013 .013 .385 .385 .007 .689 .184 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q7 Pearson Correlation 1.000 .738 .379 .749 .663 .575 1 .372 .253 .432 .113 .113 .663 .113 .361 .782 Sig. 2-tailed .000 .000 .039 .000 .000 .001 .043 .178 .017 .553 .553 .000 .552 .050 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q8 Pearson Correlation .372 .217 .087 .256 .192 .186 .372 1 .551 .551 .282 .282 .192 -.011 .149 .463 Sig. 2-tailed .043 .250 .648 .172 .309 .326 .043 .002 .002 .130 .130 .309 .954 .433 .010 152 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q9 Pearson Correlation .253 .340 .288 .469 .435 .447 .253 .551 1 .850 .494 .494 .435 .316 .252 .649 Sig. 2-tailed .178 .066 .123 .009 .016 .013 .178 .002 .000 .005 .005 .016 .089 .179 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q10 Pearson Correlation .432 .401 .288 .611 .598 .447 .432 .551 .850 1 .494 .494 .598 .425 .459 .767 Sig. 2-tailed .017 .028 .123 .000 .000 .013 .017 .002 .000 .005 .005 .000 .019 .011 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q11 Pearson Correlation .113 .203 .379 .403 .536 .164 .113 .282 .494 .494 1 1.000 .536 .617 .196 .570 Sig. 2-tailed .553 .283 .039 .027 .002 .385 .553 .130 .005 .005 .000 .002 .000 .300 .001 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q12 Pearson Correlation .113 .203 .379 .403 .536 .164 .113 .282 .494 .494 1.000 1 .536 .617 .196 .570 Sig. 2-tailed .553 .283 .039 .027 .002 .385 .553 .130 .005 .005 .000 .002 .000 .300 .001 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 153 q13 Pearson Correlation .663 .634 .602 .817 1.000 .485 .663 .192 .435 .598 .536 .536 1 .461 .386 .872 Sig. 2-tailed .000 .000 .000 .000 .000 .007 .000 .309 .016 .000 .002 .002 .010 .035 .000 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q14 Pearson Correlation .113 .125 .302 .228 .461 .076 .113 -.011 .316 .425 .617 .617 .461 1 .558 .458 Sig. 2-tailed .552 .510 .105 .226 .010 .689 .552 .954 .089 .019 .000 .000 .010 .001 .011 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 q15 Pearson Correlation .361 .448 .362 .374 .386 .249 .361 .149 .252 .459 .196 .196 .386 .558 1 .537 Sig. 2-tailed .050 .013 .050 .042 .035 .184 .050 .433 .179 .011 .300 .300 .035 .001 .002 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 total Pearson Correlation .782 .790 .655 .871 .872 .617 .782 .463 .649 .767 .570 .570 .872 .458 .537 1 Sig. 2-tailed .000 .000 .000 .000 .000 .000 .000 .010 .000 .000 .001 .001 .000 .011 .002 N 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 30 . Correlation is significant at the 0.01 level 2-tailed. . Correlation is significant at the 0.05 level 2-tailed. 154

B. Reliability Test Result of Service Quality X

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