Pendahuluan Landasan Teori Metode Penelitian Pembahasan dan Hasil Kesimpulan dan Saran

DAFTAR ISI Halaman Persetujuan ii Pernyataan iii Penghargaan iv Abstrak v Abstract vi Daftar isi vii Daftar Tabel viii Daftar Gambar ix

Bab 1 Pendahuluan

1.1 Latar Belakang 1 1.2 Perumusan Masalah 3 1.3 Batasan Masalah 3 1.4 Tinjauan Pustaka 4 1.5 Tujuan Penelitian 5 1.6 Kontribusi Penelitian 6 1.7 Metodologi Penelitian 6

Bab 2 Landasan Teori

2.1 Pengertian Produk 8 2.2 Pengukuran Variabel 9 2.3 Populasi dan Sampel Penelitian 10 2.4 Variabel Penelitian 10 2.5 Data 12 2.5.1 Data Menurut Sifatnya 12 2.5.2 Data Menurut Cara Memperolehnya 13 2.6 Skala Pengukuran 13 2.7 Skala Instrumen Model Skala Sikap 14 2.8 Metode Pengumpulan Data 17 2.9 Uji Pengolahan Data 18 2.9.1 Uji Validitas 18 Universitas Sumatera Utara 2.9.2 Uji Reliabilitas 19 2.10 Analisis Faktor 20 2.10.1 Prinsip-prinsip Analisis Faktor 21 2.10.2 Statistik yang Relevan dengan Analisis Faktor 22

Bab 3 Metode Penelitian

3.1 Penentuan Lokasi Penelitian 25 3.2 Jenis dan Sumber Data 25 3.3 Populasi, Sampel dan Teknik Pengmbilan Sampel 25 3.3.1 Populasi 26 3.3.2 Sampel 26 3.3.3 Teknik Pengambilan Sampel 27 3.4 Teknik Pengumpulan Data 27 3.5 Variabel yang Digunakan 28

Bab 4 Pembahasan dan Hasil

4.1 Gambaran Umum Daerah Penelitian 29 4.1.1 Profil 29 4.1.2 Manajemen Rumah Sakit Columbia Asia 31 4.2 Pelayanan Rawat Pasien 31 4.2.1 Pelayanan Rawat Jalan Pasien 31 4.2.2 Pelayanan Rawat Inap Pasien 32 4.2.3 Fasilitas 33 4.3 Pengolahan Data 4.3.1 Input Data Mentah 33 4.3.2 Penskalaan Data Ordinal Menjadi Interval 35 4.3.3 Uji Validitas 40 4.3.4 Uji Reliabilitas 43 4.4 Analisa Data 4.4.1 Ekstraksi Faktor 46 4.4.2 Menentukan Banyaknya Faktor 48 Universitas Sumatera Utara

4.4.3 Hubungan antara Faktor Loading dan Communalities 50 4.4.4 Melakukan Rotasi Faktor

50 4.4.5 Interpretasi Faktor 53

Bab 5 Kesimpulan dan Saran

5.1 Kesimpulan 55 5.2 Saran 56 Daftar Pustaka 57 Lampiran 58 Universitas Sumatera Utara DAFTAR TABEL Halaman Tabel 4.1 Data Jumlah Dokter 29 Tabel 4.2 Data Hasil Koesioner 34 Tabel 4.3 Penskalaan Variabel 1 39 Tabel 4.4 Hasil Penskalaan Semua Variabel 39 Tabel 4.5 Uji Validitas 40 Tabel 4.6 Perhitungan Korelasi Product Moment 41 Tabel 4.7 Uji Reliabilitas 44 Tabel 4.8 Kaiser-Meyes-Olkin KMO dan Barlett’s Test 45 Tabel 4.9 Nilai Measure of Sampling Adequecy MSA 46 Tabel 4.10 Komunalitas 46 Tabel 4.11 Total Variance Explained 47 Tabel 4.12 Matriks Faktor Sebelum Rotasi 50 Tabel 4.13 Matriks Faktor Setelah Rotasi 51 Tabel 4.14 Faktor-faktor hasil Interpretasi 53 Universitas Sumatera Utara DAFTAR GAMBAR Halaman Gambar 4.1 Scree Plot 49 Gambar 4.2 Plot Hasil Rotasi Komponen Matriks 52 Universitas Sumatera Utara ANALYSIS OF FACTORSAFFECTINGMEDICALPRODUCTSTO CHOOSEAPHARMACEUTICALCOMPANYINCOLUMBIAASIAHOSPITALFIELD ABSTRACT Competition in the field of pharmaceutical companies increasingly stringent, particularly in Columbia Asia Hospital Medan. It requires that every pharmaceutical company providing the best product for your doctor prescribes medication to the patient in order to achieve the level of health of the patient. There are several factors that affect the physician in determining the product of a pharmaceutical company, namely: product discounts, financing commitments, sponsorship, drug trade name, product quality, intense medical representative visits, price products, pharmaceuticals brand, promotional theme, and point of sale. Factor analysis is a multivariate statistical technique used to reduce summarize data from many variables into a few variables. The results of this study concluded that there are two dominant factors that influence physicians to prescribe the product, the second factor is the sponsor 57.95 is composed of two variables: X 3 = sponsorships 0961, X 10 = theme promotion 0.936 and the promotion factor 24.28 consists of three variables: X 5 = the quality of the product 0.826, X 7 = the price of the product 0.696, X 9 = point of sale 0.862. Keywords:Factor analysis, Sponsorship, andPromotion. Universitas Sumatera Utara

BAB 1 PENDAHULUAN