Continued to page 43 After stating the goal and the topics, the writer formulated the general
purposes which, here, called as the basic competence. The basic competencies are presented in table 4.8.
Table 4.8: The Basic Competencies
TOPICS BASIC COMPETENCIES
1. Making and Receiving Telephone Calls
At the end of the meeting the students are able to make and receive telephone calls
appropriately.
2. Making a Deal At the end of the meeting the students are
able to make a deal. 3. Buying and Selling
At the end of the meeting the students are able to do buying and selling activity.
4. Handling Complaints At the end of the meeting the students are
able to handle complaints. 8. Having an Overseas Business
Trip At the end of the meeting the students are
able to do an overseas business trip. 6. Presenting Products
At the end of the meeting the students are able to present a product.
7. Attending a Meeting At the end of the meeting the students are
able to attend a meeting. 8. Preparing Yourself for a Job
Interview At the end of the meeting the students are able
to face the job interview.
3. Specifying the Learning Objectives
After formulating the basic competencies, the writer specified the learning objectives. In this study, the learning objectives were stated as the achievement
indicators. The table 4.9 presents the achievement indicators.
Table 4.9: The Learning ObjectivesAchievement Indicators
TOPICS ACHIEVEMENT INDICATORS
1. Making and Receiving Telephone Calls
At the end of the meeting the students are able to - Share their experience in making and receiving
telephone calls. - Find information related to making and receiving
telephone calls. - Conduct an action of making and receiving telephone
calls. - Identify the expressions in making and receiving
telephone calls by looking at the provided examples. - Use the expressions in making and receiving
telephone calls correctly. 42
2. Making a Deal At the end of the meeting the students are able to
- Share their experience in making a deal. - Conduct exchanging bartering activity.
- Conduct negotiation. - Identify the expressions in making the deal by
looking at the provided examples. - Use the expressions in making the deal correctly
3. Buying and Selling At the end of the meeting the students are able to
- Share their experience in buying selling. - Conduct buying and selling.
- Ask and give appropriate and sufficient information
about any item. - Identify the countable nouns and uncountable nouns.
- Use countable nouns and uncountable nouns correctly.
4. Handling Complaints At the end of the meeting the students are able to
- Identify the situation of complaint. - Find out the strategies of handling complaint.
- Manage complaint in a good way. - Identify the expressions of apologizing promising
explaining action - Use the expressions of apologizing promising
explaining action correctly. 5. Having an Overseas
Business Trip At the end of the meeting the students are able to
- Find information related to business trip. - Find information of travel arrangement and hotel
reservation. - Reserve a ticket and reserve a hotel
- Identify the way to ask politely. - Use the polite way to ask appropriately.
6. Presenting Products At the end of the meeting the students are able to
- Share their experience in presentation. - Find information related to presenting products.
- Conduct a product presentation. - Identify the expressions of persuading people.
- Use the expressions appropriately.
7. Attending a Meeting At the end of the meeting the students are able to
- Share their experience in attending a meeting. - Find information related to meeting.
- Conduct a small meeting. - Identify the useful language for participating in a
meeting. - Use the useful language appropriately.
Continued from page 42
Continued to page 44 43
8.Preparing Yourself for a Job Interview
At the end of the meeting the students are able to - Find information related to job interview.
- Recognize the questions which are commonly used in
job interview. - Conduct job interview.
- Recognize the strategies to succeed in a job interview.
- Master the strategies to succeed in a job interview.
4. Selecting Syllabus Type
