Structure and Membership The Risk Management Committee consists of 5 members, who in
4. Website
Informan dapat melaporkan melalui Suara Matahari Website di http:suaramatahari.tipoffs.com.sg,
memberikan sebanyak mungkin informasi di ruang yang disediakan.
5. Surat Laporan dapat dikirim melalui surat ke Suara Matahari PO
Box 6670, Jakarta Pusat. Untuk seluruh laporan tertulis, informan harus melampirkan
formulir pengungkapan, yang dapat diunduh dari website. Untuk memastikan bahwa tindakan sesuai dapat ditentukan, informan
harus menyediakan setidaknya informasi berikut:
1. Nama orang yang terlibat
2. Nama saksi jika ada
3. Informasi tentang kejadian termasuk tanggal, waktu dan
lokasi 4. Bukti
5. Nominal atau aset terkait
6. Frekuensi kejadian
Setelah laporan diterima, operator memberikan nomor unik dan anonim ke informan untuk laporan yang dimasukkan
melalui telfon, e-mail atau website, yang mana informan dapat menggunakan untuk meminta update kemajuan status kasus
tersebut. Laporan kemudian dievaluasi oleh analis Deloitte, dan hasilnya dikembalikan ke perwakilan Perseroan dalam waktu
satu hari kerja. Tindakan selanjutnya dapat diputuskan.
Informan memilik sejumlah nomor pilihan, terkait dengan ungkapan identitas.
1. Full disclosure: informan bersedia untuk mengungkap
identitas ke Deloitte dan Perseroan. 2.
Partial anonymity: informan bersedia untuk mengungkap identitas hanya ke Deloitte. Dalam hal ini, Deloitte akan
terus menjaga identitas rahasia dari Perseroan. 3.
Full anonymity: informan tidak bersedia untuk mengungkap identitas ke Deloitte atau Perseroan.
Sebanyak tujuh kasus diterima melalui Suara Matahari di 2013, melibatkan pihak internal and pihak eksternal. Tuduhan yang
masuk adalah pelanggaran kode etik dan etika bisnis, dan kontrol dari MCC points. Lima dari tujuh kasus diselidiki dan
dibuktikan, sementara dua sisanya masih dalam proses saat penerbitan Laporan Tahunan ini.
Perseroan menerima 14 laporan di luar luar saluran Suara Matahari, yang mana seluruh laporan ini telah dinvestigasi dan
diselesaikan. Tipe laporan yang diterima termasuk antara lain pelanggaran kode etik dan etika bisnis, dan kontrol poin MCC.
4. Website The informant can report via the Suara Matahari Website
at http:suaramatahari.tipoffs.com.sg, giving as much information as much as possible in the space provided.
5. Mail Reports can also be sent via regular mail to Suara Matahari
PO Box 6670, Central Jakarta. For all written reports, the informant must attach the disclosure
cover sheet, which can be downloaded from the website. To ensure that an appropriate course of action can be
determined, the informant should provide at least the following information:
1.
Names of those involved 2.
Name of the witness if available 3.
Information about the incident, including date, time and location
4. Evidence 5.
The related nominal or assets 6.
The frequency of the incidents Once the report is received, the operator assigns a unique,
anonymous reference number to the informant for reports submitted via telephone, email or the website, which the
informant can use to request updates on the progress of the case. The report is then assessed by the Deloitte analyst, and
the results returned to the Company’s representative within one working day. Further actions can then be determined.
Informants have a number of options regarding the disclosure of their identity:
1. Full disclosure: the informant is willing to disclose hisher
identity to Deloitte and the Company. 2.
Partial anonymity: the informant is willing to disclose his her identity only to Deloitte. In this case, Deloitte will keep
the informant’s identity confidential from the Company. 3.
Full anonymity: the informant is unwilling to disclose his her identity to either Deloitte or the Company.
A total of seven cases were received through Suara Matahari In 2013, involving both internal and external parties. The
allegations included code of conduct and work ethics violations, and control of MCC points. Five of the seven cases were
investigated and substantiated, while the remaining two are still in progress at time of publication of this Annual Report.
Company received 14 cases out of channel of Suara Matahari which all those cases have being investigated and substantiated.
Type of allegations received including: code of conduct and work ethic violation and control of MCC points.