Understanding Process Workspace Oracle Fusion Middleware Online Documentation Library

2-2 Oracle Fusion Middleware Users Guide for Oracle Business Process Management For personas related to accessing task information, see Oracle Fusion Middleware Developers Guide for Oracle SOA Suite. Process analysts typically use the Oracle Business Process Analysis Suite or Business Process Composer to create process models. They can also use process analyst role within Oracle BPM Studio. Process developers typically use Oracle BPM Studio to model and implement the components of a business application. They may occasionally use Oracle Business Process Composer Business Process Composer for modeling basic processes.

2.2 Starting and Logging In to Process Workspace

To start Process Workspace, you must have installed Oracle SOA Suite, and the SOA server must be running. See your installation documentation for more information. To start and log into Process Workspace: 1. Go to http:host_name:port_numberbpmworkspace The host_name is the name of the host computer on which Oracle SOA Suite is installed. The port_number is the one used at installation. Process Owners Users who manage one or more business process. They want to know how process instances are moving in those processes. To get this perspective, they typically use dashboards. These users usually reside on the business side of the house as part of the operations organization. They may also be supervisors. Administrators Includes two types of administrative users: ■ Business administrators: Users responsible for administering Process Workspace—for example, adding mapped attributes, changing the look and feel, or ensuring that the web application is both running and accessible. They typically need access to Fusion Middleware Control Console as well as to the computers where Process Workspace resides. ■ Process administrators: Users responsible for administering processes—for example, creating shared views; assigning or removing roles, permissions, and groups; and mapping roles. Supervisors Users with other process participants reporting to them. To ensure that process instances execute as expected, supervisors can: ■ Access staff work ■ Reassign and delegate work as needed ■ Handle escalations from individuals reporting to them ■ Generate reports regarding work distribution and productivity ■ Specify extended user properties Table 2–1 Cont. Users of Oracle Business Process Management Workspace User Profile Description Getting Started with Process Workspace 2-3 2. Enter the user name and password. You can use the preseeded user name to log in as an administrator. If you have loaded the demo user community in the identity store, then you can use other users such as jstein or jcooper. The user name and password must exist in the user community provided to JAZN.

3. Click Login.

2.3 Navigating Process Workspace

At the highest level, Process Workspace provides three default tabs as shown in Figure 2–1 : ■ Tasks ■ Process Tracking ■ Standard Dashboards It also provides a link in the top right toolbar for performing administration. Figure 2–1 shows the Process Workspace user interface as it first opens after you log in. At the highest level, the tabs are Tasks, Process Tracking, and Standard Dashboards. The Administration link is in the upper right toolbar. Notes: ■ If you expect to have a large number of users using Process Workspace simultaneously, then set the session time-out value to no more than 5 minutes. To do this, expand the Process Workspace .ear file, open the web.xml file, and update the time-out parameter. ■ If user identities are stored in Microsoft Active Directory, then at times authentication can fail due to the inability of Oracle WebLogic Server, where Process Workspace is running, to communicate with the Active Directory installation. This can occur when Oracle WebLogic Server and Active Directory are in separate domains. To resolve this issue, add the entry for the Active Directory hosts address to the etchosts file on machine where Process Workspace is running.