03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
No Aspect; Principle; Recommendation
Comply or Explain
A.2.2. Recommendation 5 : Public Listed
company stated the communication
policy of Public Listed Company with the
shareholders and investor in the website.
The company has communications policy of Public listed company with shareholders or other issuer as stipulate under SP Corporate
Secretary and has been uploaded in Bank Mandiri website.
Note : Comply
B. Aspect 2: Function and Role of Board of Commissioners
B.1. Principle 3 : Strengthen the Membership and Composition of Board of Commissioners.
B.1.1. Recommendation 6 : Determine the
number of Board of commissioners member
considering the Public listed company
condition. Bank Mandiri has met the requirement as stipulate under Article
20 POJK No. 33POJK.042014 which is the number of Board of Commissioners member more than 2 two person. Number of
Board of Commissioner Bank Mandiri is 8 eight person consist of 4 four independent commissioner and 4 four person non-
independent.
Note : Comply
B.1.2. Recommendation 7 : Determining the
composition member of Board of Commissioners
in reference to diversity, skills, knowledge and
experience needed. Based on the shareholders policy, the composition of Board
of Commissioners should refer to the need and complexity of Bank Mandiri business which is by considering diversity, skills,
educational background, and experience without distinguish gender. Such thing is needed for duty effectivity of BOD, for that
Bank mandiri should maintain mixture of skills and experience of its BOC member.
Note : Comply
B.2. Principle 4 : Improving the Quality of Duty and Responsibility of BOC.
B.2.1. Recommendation 8 : BOC has its own policy
for self-assessment to rate BOC performance
BOC has its own policy of self assessment as stated in the board manual as described in the BOC performance evaluation part.
Note : Comply
B.2.2. Recommendation 9 : Self-assessment to rate
BOC performance stated in the Annual Report of
Public Listed Company. The self assessment policy to rate BOC performance, stated in the
Annual Report on Procedure of Assessment Implementation for BOC performance.
Note : Comply
B.2.3. Recommendation 10 : BOC has a policy
related to membership withdrawal when
involve in the financial crime.
The Company has a policy related to the resignation of members of the Board of Commissioners if it is involved in financial crimes as
stipulated in the Articles of Association. Referring to the Articles of Association Article 18, paragraph 12,
when members of the Board of Commissioners no longer meets the requirements of the legislation, including engaging in financial
crimes, the membership terms of the Board of Commissioners by itself ends.
In the case of the Board of Commissioners members resignation as part of financial crimes involvement, then the members of the
Board of Commissioners shall submit a request to the Company and the Company is obliged to carry out the AGM to decide on such
resignation no later than 90 Ninety days after resignation submitted by the Company.
Note : Comply
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
No Aspect; Principle; Recommendation
Comply or Explain
B.2.4. Recommendation 11 : Board of Committee
or Committee which done the function
of Nomination and Remuneration should
draft success policy in Nominating BOD
process. Bank Mandiri has the Remuneration and Nomination Committee
to assist the BOC to submit recommendations to the shareholders of Series A Dwiwarna in term of:
1. Drafting, conducting and analyzing the nomination criteria and procedures for potential BOC and BOD
2. Identifying potential BOD both from the internal or external and potential BOC which meet the requirement to be
proposedappointed as BOC or BOD. The appointment and dismissal of the Board of Directors is based
on the principles of professionalism and corporate governance. As State-own Enterprise, the policy of successor BOD refers to the
Regulation of State Own Enterprise Minister No. PER-03MBU2015 regarding the requirements, procedures for the appointment
and dismissal of members of the Board of Directors of SOEs. In addition, as a public listed company, the Company policy also
refers to the Regulation of the Financial Services Authority No. 33POJK.042014 regarding the Board of Directors and Board of
Commissioners of Public Company.
Note : Comply C.
Aspect 3 : Function and Role BOD
C.1. Principle 5 : Strengthening Membership and Composition of BOD.
C.1.1. Recommendation 12 : Determining the
number of BOD member in consideration
with the Public listed Company condition and
effectivity in making decision.
Determining the number of Board of Directors referred to the Regulations applied which is based on POJK 33POJK.042014
regarding Board of Directors and Board of Commissioners of Public Company stated that the Board of Directors of Public
Company consist of at least two 2 members the Board of Directors. The number of Directors of the Bank is 10 ten people
and in its determination was based on the need to achieve the objectives of the Company and the Company adapted to the
conditions suit the needs and complexity of Bank Mandiri.
Note : Comply
C.1.2. Recommendation 13 : Determining the
composition of BOD member by
considering diversity, skills, knowledge, and
experience needed. Diversity composition of the Board of Directors is expected to
provide an alternative solution to a problem that banks face which gets more complex compared to BOD that is homogeneous, so
that the decisions made are the best after considering various alternatives decision from diversity of the Board of Directors.
Based on the policy of Shareholders, the Board of Directors composition determination has been made to suit the needs and
complexity of the Bank Mandiri.
Note : Comply
C.1.3. Recommendation 14 : BOD member for
accounting or finance should have skills
and knowledge on accounting.
Director in charge of accounting or finance is Mr. Pahala N. Mansury with a brief history as follows:
He holds a Bachelor of Economics in Accounting from University of Indonesia, and an MBA in Finance from the Stern School
of Business, New York University, USA. Qualifying as a CFA charterholder from the CFA Institute since 2003.
He joined Bank Mandiri and held various positions, including Group Head of Corporate Development, Change Management
Office, Accounting and Economic Research 2003-2006, EVP Coordinator Finance Strategy 2006 and Chief Financial Officer.
He is currently active as a board in CFA Indonesia as Vice President.
Thus, it can be concluded that Mr. Pahala N. Mansury meet the criteria of expertise andor knowledge in the field of accounting
Note : Comply
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
No Aspect; Principle; Recommendation
Comply or Explain
C.2. Principle 6 : Improving the Quality of Implementing Task and Responsible of BOD.
C.2.1. Recommendation 15 : BOD has self-assessment
policy to rate BOD performance.
The Board of Directors had a self-assessment policy which listed in the manual board as described in the performance evaluation of
the Board of Directors.
Note : Comply
C.2.2. Recommendation 16 : Self-assessment
policy to rate BOD performance stated in
the annual report of Public listed company.
Self assessment in order to assess the performance of the Board of Directors has been done. Self assessment of company’s
management presented in the Annual Report contained in the Corporate Governance section.
Note : Comply
C.2.3. Recommendation 17 : BOD has policy
regarding resignation from the BOD
membership when involved in the financial
crime. The Company has a policy related to the resignation of members
of the Board of Directors if it is involved in financial crimes as stipulated in Company Budget.
Based on the Company Budget article 15, paragraph 2, which can be a member of the Board of Directors are those who meets the
requirements upon appointment and during his tenure, one of which is within 5 five years prior to appointment and during his
tenure: not been declared bankrupt; never a member of the Board of Directors andor members of the Board of Commissioners who
were found guilty for causing a company to go bankrupt; never been sentenced for a criminal offense that is detrimental to the
country’s financial andor related to the financial sector. Referring to the Articles of Association Article 15, paragraph
13, where members of the Board of Directors no longer meets regulatory requirements, including financial crimes involved in the
tenure of the Board on its own ends. In the case of members of the Board of Directors his resignation
if it is involved in financial crimes, then the members of the Board of Directors is obliged to submit a request to the Company and
the Company is obliged to carry out the AGM to decide upon such resignation no later than 90 Ninety days after receipt of the
resignation by the Company.
Note : Comply
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
No Aspect; Principle; Recommendation
Comply or Explain D.
Aspect 4 : Stakeholders Participation
D.1. Principle 7 : Improving Corporate Governance Aspect through Stakeholders Participation.
D.1.1. Recommendation 18 : Public listed company
has a policy to avoid insider trading.
The policy to avoid insider trading is stipulate under SP SDM
- Chapter III.D. 2 regarding the Code of Conduct and Business
Ethics is the ethical standards that must be followed by all levels of the bank in performing official duties and every day
and doing business with customers, partners as well as with colleagues.
- Chapter III.D.4 concerning employee Disciplinary Regulations
governing the obligations, prohibitions and sanctions to employees.
SP Corporate Secretary Chapter III.A.5 Information Disclosure principle, which governs:
- Employee who have insider information are prohibited
from influencing any party, including the family Insiders to purchase or sell shares
- People In addition to the Board of Directors and Board of
Commissioners of the offense as set out above and proven transaction andor provide insider transformation will be
subject to disciplinary sanctions as stipulated in the Standard Guidelines for Human Resources SPSDM
- The Board of Directors and the Board of Commissioners
and the parties because of the position, profession specific relationship with the Bank and insider trading
responsibilities under the applicable provisions
Note : Comply
D.1.2. Recommendation 19 : Public Listed Company
has Corruption and anti- fraud policy.
Bank Mandiri has Anti-Fraud policy effective 2 May 2012, as a follow up of Bank Indonesia disposition letter No. 1328DPNP dated
09 December 2011 regarding Anti-Fraud Strategy Implementation SAF. SAF regulate about organization and 4 SAF Pillars of Bank
Mandiri, namely: Pilar 1 : Anticipation
Pilar 2 : Detection Pilar 3 : Investigation, Reporting and Sanction
Pilar 4 : Monitoring, Evaluation and Follow up Bank Mandiri submitted SAF Report to OJK regularly every
semester and incidental report on cases which may impact Bank operational as the applicable regulation.
Gratuity Control
Bank Mandiri has made improvements PTO on Gift Disclosure Statement to be PTO Gratuity Control and formed Gratification
Control Unit Unit Pengendalian GratifikasiUPG to function as controller as per BOD Decree SK dated 3 July 2015.
Note : Comply
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
No Aspect; Principle; Recommendation
Comply or Explain
D.1.3. Recommendation 20 : Public Listed Company
has a policy on selection and improvement of
supplier or vendor. The Implementation Corporate Governance Practice of Public
Listed Company regarding Selection and Improvement of SupplierVendor skills has been applied by Bank Mandiri on:
1. Bank Mandiri Operational Policy KOBM, Article 420 regarding Procurement
2. Standard Operational Guideline SPO Procurement, Chapter III.B. Regulations for the Implementation of Procurement of
Goods and Services includes: a. Procedures of procurement of goods and services
b. Procurement process c. Steps of procurement process
d. Work execution and handover e. Procedures of additional work additionalreduce
especially on construction services f. Execution activities on procurement to manage special
condition g. Documenting and payment process
3. On PTO Procurement, procedures of partner selection is described in Chapter XIII. The selection procedures of Partner
with Pre-qualificationPost-qualification and accredited potential goods and services provider.
4. Basic principle for Procurement 5. Selection criteria of good and services provider Partner
6. In the event of selecting Goods and Services Provider, company has determine aspect that should be reviewed
periodically as a basic for Vendor selection. 7. Company has determine partner criteria which recommended
to be invited in the Procurement process. 8. Vendor evaluation should be done through 2 two model
which are project performance evaluation and periodic evaluation
Note : Comply
D.1.4. Recommendation 21 : Public Listed Company
policy on creditor rights. Policies on creditor rights stipulate on :
SPO Fund Product, Manual Product and SPO Customer Complains Management, which in summary regulate :
1. Rights to receive enough explanation on product characteristic
2. Rights to receive access on rules and regulations product through Bank Mandiri website
3. Access to transaction from branches, e-banking services and other facilities provided by the Bank
4. Receive interest which number determine by the Bank regulation
5. Procedures on handling and solving customer’s complain
Note : Comply
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
No Aspect; Principle; Recommendation
Comply or Explain
D.1.5. Recommendation 22 : Public Listed Company
has a policy on whistleblowing system.
1. Whistleblowing system at Bank Mandiri implemented through a letter to CEO LTC. LTC is a facility to submit fraud complain
report or fraud indication from employee as well as vendor to Group CEO by highlighting in the complaint statement to
increase effectivity the implementation of internal control system at Bank Mandiri.
2. Company has a policy which rules about whistleblowing system.
3. LTC has been implemented since 2009 and revitalized in 2013. 4. Type of violation which can be reported through LTC are:
corruption, fraud, theft, ignorance and violation. 5. Complain can be made by reporter using the following
channels: -
Email to lettertoceobankmandiri.co.id -
Letter to Po Box 14000 JKTM 12700. -
SMS to 0811900777. -
Website, by clicking lettertoceo in the browser intranet. 6. Bank guarantee the confidentiality of reporter and allow not
to include hisher name anonymous in the reportcomplaint. Bank also guarantee protection for reporter as stipulate in
internal bank regulations. 7. Incoming report handled and follow up by Internal Audit
according to service level agreement SLA which has been stated.
Note : Comply
D.1.6. Recommendation 23 : Public listed company
has policy on giving long term incentive to
BOD and Employees. At the Shareholders Annual General Meeting dated 21 March
2016, the shareholders have determined long-term incentives to directors and employees of the Company. The Company
has implemented a long-term incentive as stipulated in the Shareholders Annual General Meeting and applicable Laws.
The Company is currently working on a long-term incentive policy to the Directors and employees in reference to OJK Regulation
No. 45POJK.032015 regarding Governance In Granting Remuneration for Commercial Banks and Regulation of Minister of
State-own Enterprise No. PER-04MBU2014 on Guidelines Income for BOD, BOC and Board of Trustees for State Owned Enterprises.
Note : Comply E.
Aspect 5 : Transparent Information
E.1. Principle 8 : Improving the Implementation of Transparent Information.
E.1.1. Recommendation 24 : Public listed company
utilize the use of information technology
broadly other than website as media
of transparency information
Bank Mandiri website provide all information related to transparency information. Beside the website, Company utilize
technology and other social media application such as SMS Banking, Phone Banking, Instagram, Facebook and Twitter.
Note : Comply
E.1.2. Recommendation 25 : the Company Annual
Report disclose benefit to share owner of
Public Listed Company at least 5 five
percent, in addition to the beneficial for
main shareholder and controller.
The company stated information on shareholder which own more than 5 shares or more of the Company in the Annual Report.
Note : Comply
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
08
Corporate Social
Responsibility
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
Preface
As one of the largest State Owned Enterprises SOE in Indonesia, Bank Mandiri realizes that the companys performance is not only measured by economic
aspects, but also based on social and environmental performance.
This consideration is based on the corporate sustainability reflected in the concept of the triple bottom line, namely people, profit, and planet. Therefore, the implementation of Corporate Social Responsibility CSR, is an inseparable part of the Company’s
operational activites .
Through the implementation of CSR programs, Bank Mandiri strives to create synergies and a strong alliance with the Stakeholders through the employees’ involvement in the implementation of the CSR program. Bank Mandiri continues to improve the quality
of its programs and its CSR activities held each year in order to continue Bank Mandiri’s business to be in line with the increase of society welfare and the environment.
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
Bank Mandiri CSR Kaleidoscope 2016
Throughout 2016, Bank Mandiri held various CSR activities as an answer to its environmental and community responsibility, ensuring synergy between Bank Mandiri and all stakeholders. This year, Bank Mandiri CSR program focuses on education, entrepreneurship,
and poverty alleviation, among others:
January February
The Judging and Coaching of Wirausaha Muda Mandiri
WMM
March
Wirausaha Muda Mandiri WMM Award and Expo
April
Flood Aid for Madiun district
May
CSR in the form of Public Facilities support in Flores NTT
June
The launch of Mandiri Digital Incubator
June
The launch of Mandiri Business Incubator 2016
July
Bazaar
July
Break-fasting with orphans
August
Students learned about the Archipleago
September
The launch of WMM 2016 program
October
Mandiri education SOE teaching
November
Renovation Veterans’ Home in Maluku
December
Fostering SME retail segment
December
SOE creative home
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
Bank Mandiri CSR Policies, Methodology Programs
CSR Policies
Bank Mandiri strives to obey all regulations, legislations, and other prevailing rules implemented in the scope of CSR
activities in Indonesia, among others:
1. Minister of State Enterprises Regulation No.PER-09 MBU072015 dated July 3, 2015 on the SOE Partnership
Program with Small Businesses and Community Development Programs.
2. Law No. 8 of 1999 on Consumer Protection. 3. Financial Services Authority Regulation No. 1 POJK.072013
on Consumer Protection in the Financial Services Sector. 4. Law No. 13 of 2003 on Employment.
These provisions govern how Bank Mandiri creates synergies with communities and the environment to secure synergies
between the Bank and all its stakeholders. Bank Mandiri consistently provides solutions through well-designed
programs, as reflected in the Bank’s CSR vision.
CSR Vision
“Building Self-Reliant Indonesian communities through CSR programs as inspiration to becoming a progressive
Indonesian financial institution that grows in tandem with the growth of Indonesia”
CSR Mission
1. Being the main reliable partner for the development of independent and prosperous societies.
2. Conduct PKBL programs that strengthen Bank Mandiri’s strategy by implementing the best
governance.
In accordance to manifest Bank Mandiri CSR vision, the following are the key pillars of the Bank Mandiri CSR program in 2016:
Building a Self-Reliant Indonesia
Fostering an integrated communities capacity, infrastructure, capabilities,
and access.
Focusing on some labor-intensive sectors: craftscreative, tourism,
agriculture and marine.
Empowering the pro-poor. Branding: Independent with Mandiri
Creating independent future leaders which are ready to global
competition.
Education as a prerequisite of the creation of future leaders.
Entrepreneurship as pathways creation of future leaders.
Branding: Wira Usaha Muda Mandiri Educational programs and insights
on the importance of skills to manage financial resources as part of
a long-term life planning.
Branding: Mandiri Financial Literacy.
Independent Community Education and
Entrepreneurship Financial Literacy
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
CSR Methodology
As part of its overall CSR program implementation, Bank Mandiri uses 2 two approaches, namely: 1. The implementation of the 3 three pillars of sustainable
CSR programs undertaken upon initiation of Bank Mandiri, i.e: Mandiri Bersama Mandiri MBM, program MBM initiated
in 2010, aims to foster a community able to be competitive and able to process local potentials become a source
of sustainable community economic wheel. Wirausaha Muda Mandiri WMM started in 2007 and focuses on
the creation and development of entrepreneurial young seedlings in Indonesia. Financial literacy and programs that
are integrated with banking educational programs to the community.
2. CSR programs that are philanthropic, in line with the needs of the community and stakeholder. For example, the
construction of places of worship, public facilities support, and disaster relief. In the implementation, Bank Mandiri
adopted a participatory method, a method formulated to ensures that all stakeholder elements are be fully engaged
therefore the people themselves can influence and control the Bank’s development initiatives, and are able to use the
provided resources to improve their lives and protect the environment.
CSR Programs
In carrying out the entire companys CSR activities along 2016, Bank Mandiri has considered all CSR programs with meticulous planning, responsible, and complying with the provisions and regulations prevailing in Indonesia.
In general, the pillars of Bank Mandiris CSR programs in 2016 refers to the 4 four aspects, such as:
03 01
02
Product and customer Customers
CSR related to Employee, Health Safety K3
CSR related to the relationship with the environment
CSR related to the relationship with the community
04
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
CSR Roadmap
In order to realize the long term aspiration of Bank Mandiri namely Indonesias best, Aseans prominent, Bank Mandiri is committed in running its programs
and sustainable CSR activities to create the implementation of CSR framework 2016-2020 as follows:
CSR activities that supports
the business by conducting
coaching to SMEs in order
to climb new grade.
Business process improvement
at Bank Mandiri headquarters.
2016
Policy making CSR program for
Mandiri Group to maximize the
positive impact on society.
2017
Socialization and policy
implementation of Mandiri
Group CSR programs in the
organizational environment in
Bank Mandiri headquarters
and region 1-12.
2018
Socialization and policy
implementation of Mandiri
Group CSR programs in
subsidiaries.
2019
Monitoring and evaluation
of policy implementation
of Mandiri Group CSR
programs.
Aligning CSR Strategy as
a corporate marketing
strategy.
2020
Strategic Initiatives
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
CSR Management Structure and CSR Budget
CSR Management Structure
Bank Mandiri designates a working unit specifically responsible for managing companys overall CSR programs and
sustainability. Their jobs range from planning, implementation, monitoring and evaluation of programs and activities of CSR
Bank Mandiri. The unit designated to carry out the duties, responsibilities and oversight over the implementation of the
entire CSR program is the CSR Center Department that works under the coordination of the Corporate Secretary Group
unit. However, the realization of the Company’s CSR activities remains to be done by all Bank Mandiri units. More clearly, the
management structure of Bank Mandiri’s CSR program is shown below:
President Director Group Head
Coporate Secretary Department Head
CSR Center
Corporate Social Responsibility department is also responsible for managing Bank Mandiri’s CSR funds in a professional
manner, by promoting the principles of good corporate governance, especially in terms of accountability and
transparency. Therefore, Bank Mandiri CSR funds are always audited together with financial statements. The CSR unit creates
an annual CSR report that is submitted to the management of Bank Mandiri.
CSR Budget
Bank Mandiri considers CSR activities as a form of long-term investment that can bring added value in the stakeholders’s
eyes. In addition, Bank Mandiri also assessed that the implementation of CSR programs and activities can also provide
a positive impact on society and the environment, ensuring business continuity. Therefore, Bank Mandiri ensures careful
planning and precise calculation in order to realize all CSR programs and activities. In general, the main source of Bank
Mandiri CSR funding are:
1. Community Development program BL CSR funds is formed from a backup cost companies for social
responsibility, which amount is tailored to the needs and capabilities of Bank Mandiri.
2. Community Development Program BL funds account originating from the setting aside of part of the Bank
Mandiri’s profits allocated until the end of 2012. 3. Partnership Program PK funds account originating from
the setting aside of part of the Bank Mandiri’s profits allocated until the end of 2012.
4. Loan administration servicesmarginsprofit sharing interest on term depositscurrent accounts in relation to PK
and BL funds after deducting operating expenses. 5. Placement of PK funds by other SOEs, if any
6. Other legitimate sources.
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
The following table shows the budgetary allocation and realization of CSR funds for the latest 2 two years:
Table Realization of BL Commitments PK Allocation 2015-2016 in million Rp
No Province
BL Commitments PK Allocation
2015 2016
2015 2016
1. Nanggroe Aceh Darussalam
52.50 297.50
- -
2. North Sumatra
99.12 1,242.79
- -
3. Jambi
29.55 92.20
- -
4. West Sumatra
- 445.00
- -
5. Riau
- 10.00
- -
6. South Sumatra
20.00 2,200.81
- -
7. Bangka Belitung
- -
- -
8. Bengkulu
- 100.00
- -
9. Lampung
- 75.00
- -
10. Banten
- 1,889.00
- -
11. Special Capital City
District of Jakarta 31,947.49
44,338.44 -
- 12.
West Java 427.15
2,049.55 -
- 13.
Central Java 1,438.10
7,487.49 745.00
- 14.
Special Region of Yogyakarta
- 2,410.57
- -
15. East Java
2,805.33 6,183.35
235.00 -
16. Bali
- 1,436.44
- -
17. West Nusa Tenggara
- 479.54
- -
18. East Nusa Tenggara
- 445.03
- -
19. West Kalimantan
- 240.00
- -
20. Central Kalimantan
- -
- -
21. South Kalimantan
295.62 432.96
- -
22. East Kalimantan
- 826.45
- -
23. North Kalimantan
- -
- -
24. North Sulawesi
- 405.80
- -
25. Central Sulawesi
259.00 197.81
- -
26. Gorontalo
291.51 75.00
- -
27. Southeast Sulawesi
4.33 643.45
- -
28. South Sulawesi
689.35 2,483.73
- -
29. Maluku
440.00 751.52
- -
30. North Maluku
- 110.00
- -
31. Papua
310.71 1,861.14
- -
32. West Papua
- 394.00
- -
33. Riau Islands
99.75 -
- -
34. West Sulawesi
- -
- -
Total 39,209.51
79,604.55 980.00
- PK fund distribution since 2013 were channeled selectively because Bank Mandiri is
still awaiting the rulesregulations which comprehensively related to the use and the distribution of PK budget source. So that by 2016 Bank Mandiri will be more focused
on improving the loan portfolio and the improvement of business processes.
Furthermore, for the realization of the distribution of Community Development program in 2016 has used the source of On Balance Sheet budget of Rp66,444.09 million and Off-Balance Sheet of Rp13,160.47 million. The distribution of BL Program with Off-Balance
Sheet is the realization of the BL program which has multi years program period and its commitment has been implemented in previous years. Meanwhile, the distribution of BL programs in 2016 recorded an increase compared to the previous year, this
became a real form of commitments contribution of Bank Mandiri to the welfare of society and to build the Nation.
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
BL Commitments PK Allocation in 34 Provinces
PK BL
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
Social Responsibility to the Environment
As Bank Mandiri’s commitment towards the management and protection of the environment, Bank Mandiri decided that the environment is one of
the main pillars in CSR activities. Bank Mandiri aims to create balance and harmony between operational activities and other parties, including the
environment and stakeholders.
Bank Mandiri obviously took steps and policies aimed to minimize the negative impacts from the company’s operational
activites.
Policies
Bank Mandiri implementation of policies related to the management and protection of the environment is manifested
in the form of appeals, edicts and regulations of the Company in order to minimize the impact of the Companys operations on
the environment.
The Implementation of 2016 Activities
Throughout 2016, Bank Mandiri has implemented series of CSR activities programs in the environmental field with the
following explanation:
Green Office Program
Green office program is a real contribution in managing head office areas with environment-friendly principles. In
practice, the office management and all employees strive to implement various austerity programs such as paper-saving,
electricity-saving and water-saving through socialization and encouragement program given by the Company. The program
provides tangible benefits such as reducing operational costs, increasing efficiency and also improving the image of Bank
Mandiri. Activities to support the realization of Green Office is done through the use of materials and energy consumption.
Use of Materials
Bank Mandiri divides the category of materials used for its business purposes into office supplies and materials needed
for other operations. The explanation which related to the disclosure of office supplies in this CSR report is limited about
paper use and fuel consumption. The issue of reducing paper consumption has become an urgent matter conducted by
Bank Mandiri in recent years, considering the negative impact resulted from massive tree logging as well as very large waste
from paper production process, either in the form of liquid, gas, or solid. Various initiatives have been taken by Bank Mandiri to
reduce paper consumption, such as supporting documentation system without paper paperless, utilizing email as a
communication media to disseminate announcements or internal socialization, using recycled papers or printing on the
other side of papers for less important documents.
Not only for employees, Bank Mandiri also educates all customers to reduce paper usage by implementing paperless
systems on ATMs machine on every transaction which was started at the banking hall, including paper usage for deposit,
withdrawal, transfer and other payment forms. This policy was made in order to motivate all customers to conduct transactions
online Internet Banking, Phone Banking and SMS Banking, we have redesigned our forms and reports using recycled paper as
the management policy related to day-to-day operations.
As a real step in preserving the environment, Bank Mandiri has committed to implementing austerity policies of paper usage
by the use of Xerox Multi-Function Printer with double sided printing capability or duplex printing since 2011 and annually
intensified by Bank Mandiri.
Energy Consumption
Bank Mandiri always keeps its commitment to save the energy in every companys operations. It is shown by the
implementation of quality improvement of supporting office equipments, for example by turning off the computer and other
electronic equipment whenever being left or does not used in a couple of hours. Then, in order to save the electricity, Bank
Mandiri has made some efforts, such as by turning off lights and computers during recess. In 2016, the total of electricity
consumption at Head Office amounted to 33.97628 million Kwh. This figure shows a slight increase of 1.41 compared to
electricity consumption in 2015 of 33.50208 million Kwh which was due to the monthly adjustment of the electrical base made
by PT PLN.
10 Consolidated Financial
Statements 09
Cross Reference of Annual Report
Award 2016 Criteria 08
Corporate Social Responsibility
07 Integrated Corporate
Governance 06
Corporate Governance
Water Use
In addition to the electrical energy savings, Bank Mandiri also commits to use water wisely according to the needs as Bank
Mandiris concern to the problem of lack of clean water that plagued several regions in Indonesia and even throughout the
world. Bank Mandiri always reminds all employees by putting up board sign “Use water wisely” in toilets, mosques and other
working areas.
Below is the allocation of water usage in Bank Mandiri Head Office in 2016:
Office Facilities Water Consumption
m
3
Cooling Tower 54,418
Park 5,100
Toilet 105,600
Foodcourt 13,200
Others 55,882
During 2016, PDAM water consumption was amounted to 234,200 m
3
, or 23.14 higher than 190,183 m
3
in 2015. This increase was in line with the development of Bank Mandiri’s
operational activities in 2016. Since 2012, Bank Mandiri has been maximizing the utilization water recycle technology in
Plaza Mandiri Building, that is by using recycled water used to operate the air conditioning machine cooling tower and for
watering the garden at Plaza Mandiri building as well as other office units. During 2016, the water supplied by the Water
Recycle technology is equal to 54.418 m
3
or reaching 18.85 of total clean water usage. The table below illustrate the volume
of water usage to support Bank Mandiri’s operations in the last 4 four consecutive years:
2013 2014
2015 2016
Volume of Water Supplied
by PDAM m
3
148,321 189,322
190,183 234,200
Volume of Recycled Water
m
3
96,652 87,566
66,278 54,418
Reforestation
As a form of Bank Mandiri’s contribution to improve the quality of environment, Bank Mandiri has implemented a reforestation
program as an alternative program that effectively in managing and conserving the environment. Therefore, throughout 2016
Bank Mandiri has carried out numerous activities such as longan tree seedling in Solo, Social Activity planting 1,000 trees,
free medical treatment as well as child support, and planting of mangrove seedlings in Hutumuri Beach and Coral Beach
Hakurila.
Certification
During 2016, Bank Mandiri has not got any certifications yet related to the environment.
32.347.200 K wh
33.502.080 K wh
33.976.280 K wh
2014 2015
2016
1.41
In carrying out social responsibility in the field of environment, Bank Mandiri has spent a total cost up to Rp317,644,235 for natural disaster relief and amounted to Rp240,090,250 for natural conservation activities.
03 Company at a Glance
04 Management Discussion and
Analysis on Companys Performance 05
Review of Business Support Function
01 Main Highlights
02 Management Report
Social Responsibility to the Occupational Health and Safety K3
Bank Mandiri abides by the rules and regulations placed in the field of employment as a form of consciousness that occupational safety and health
K3 for employees are critical to reach optimum work productivity. Therefore, Bank Mandiri is committed to ensure the safety and well being of all employees
without discrimination.
Policies
Bank Mandiri recognizes that all employees are valuable assets that can support the sustainability of companys business. Bank
Mandiri understands that the Occupational Health and Safety K3 of the employees is a main factor to ensure professionalism
in their work. Therefore, in managing the Human Resources HR, Bank Mandiri complies with the Law of the Republic
of Indonesia No. 13 Year 2003 on Employment and Labour Agreement CLA PT Bank Mandiri Persero Tbk.
The Implementation of 2016 Activities
Throughout 2016, Bank Mandiri has implemented series of CSR activities programs in the Health and Safety K3 field with the
following explanation:
Manpower Practices
1. Employee Welfare