FIXED ASSETS continued Laporan Tahunan 2016 PT Bank Mandiri (Persero) Tbk versi B.Inggris

PT BANK MANDIRI PERSERO Tbk. AND SUBSIDIARIES NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS As of December 31, 2016 and for the year then ended Expressed in millions of Rupiah, unless otherwise stated 125

19. INTANGIBLE ASSETS December 31, December 31,

2016 2015 Software 1,532,381 1,492,077 Goodwill 423,115 423,115 1,955,496 1,915,192 Net of amortisation of Rp2,257,826 and Rp1,877,989 as of December 31, 2016 and 2015. Software is amortised over its useful lives, which is 5 years refer to Note 2.r.i. As of December 31, 2016 and 2015, included in the software balance are construction in progress for software amounting to Rp528,857 and Rp471,478, respectively. The estimated percentage of completion of software as of December 31, 2016 was ranging between 5.00 - 95.00 December 31, 2015: 15.00 - 95.00. Goodwill arises from the difference between the cost of acquisition with the fair value of Subsidiaries’s assets acquired. Goodwill is assessed regularly for impairment. As of December 31, 2016 and 2015, there are no impairment of goodwill.

20. OTHER ASSETS December 31, December 31,

2016 2015 Rupiah: Accrued Income 3,602,766 3.297.600 Receivables from customer transactions 1,134,536 888,426 Receivables from mutual fund 374,651 626,492 Receivables from government bonds pledged as collateral 593,466 592,668 Receivables from transactions related to ATM and credit card 472,948 477,159 Receivables from policyholders 488,208 453,560 Abandoned properties - net of accumulated losses amounting to Rp870 and Rp947 as of December 31, 2016 and 2015, respectively. 145,943 149,325 Receivables from sales of marketable securities 17,680 92,688 Repossessed assets - net of accumulated losses amounting to Rp9,850 as of December 31, 2016 and 2015 11,565 11,565 Others 3,176,323 3,255,764 Total 10,018,086 9,845,247 Foreign currencies: Accrued Income Note 61B.v 763,096 763,393 Receivables from policyholder Note 61B.v 16,266 23,247 Receivable from sale of marketable securities Note 61B.v 12,605 6,922 Receivables from customer transactions Note 61B.v 7,451 6,802 Receivables from transactions related to ATM and credit card 2 - Others 1,254,178 1,079,145 Total 2,053,598 1,879,509 12,071,684 11,724,756 Less: Allowance for possible losses 514,446 432,029 Net 11,557,238 11,292,727 PT BANK MANDIRI PERSERO Tbk. AND SUBSIDIARIES NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS As of December 31, 2016 and for the year then ended Expressed in millions of Rupiah, unless otherwise stated 126

20. OTHER ASSETS continued

Accrued income consist of interest accrued from the placement, marketable securities, government bonds, loans, fees and commissions. Receivables from customer transactions mainly consist of receivables arising from securities transactions of its Subsidiary. As of December 31, 2016 and 2015, included in receivables from customer transactions is an impaired portfolio amounting to Rp163,200 and Rp214,365, respectively. Receivables from mutual fund is related to receivable from securities portfolio transactions of unit-link contracts in Subsidiary’s mutual fund. Receivables related to ATM and credit card transactions consist of receivable arising from ATM transactions within ATM Bersama, Prima and Link network as well as receivables from Visa and Master Card as a result of credit card transactions. Receivables from government bonds pledged as collateral represent receivables in relation to “repo to maturity” transaction with a counterparty, where the Bank has transferred VR0031 with nominal value of Rp600,000 and recognised a receivable equivalent to the cash value of VR0031 refer to Note 36e. This receivable will be settled by net basis with the settlement of the corresponding liabilities of the counterparty amounting to Rp600,000 which is due on July 25, 2020. Receivables from policyholders represent the Subsidiary’s receivables from policyholders related to policyholders’ premium of non unit-link products. Receivables from sales of marketable securities are receivables from sale of marketable securities which have settlement date on January 5, 2017 and January 6, 2016, for the year ended December 31, 2016 and 2015, respectively. Others mainly consist of inter-office accounts, various form of receivables from transaction with third parties, including clearing transactions and others. Movement of allowance for possible losses on other assets are as follows: December 31, December 31, 2016 2015 Beginning balace 432,029 251,505 Allowance during the year Note 45 101,957 157,382 Others 19,540 23,142 Ending balance 514,446 432,029 Including effect of foreign currency translation. Management believes that the allowance for possible losses is adequate.

21. DEPOSITS FROM CUSTOMERS - DEMANDWADIAH DEMAND DEPOSITS

a. By currency, related parties and third parties: December 31, December 31, 2016 2015 Rupiah: Related parties Note 55 33,783,341 22,839,976 Third parties 90,580,286 78,390,328 Total 124,363,627 101,230,304