Request Status Transfer Method

10-2 Oracle Fusion Middleware Users Guide for Universal Records Management

10.2 Reservation Request Properties

Each reservation request has several properties, including: ■ Request Status on page 10-2 ■ Transfer Method on page 10-2 ■ Priority on page 10-3

10.2.1 Request Status

The request status specifies the current status for a reserved physical item, which can be any of the following: ■ Waiting List : The request item is currently already checked out to someone else. It will become available to the next requestor upon its return unless the administrator chooses to override the waiting list order. ■ In Process initial default: The reserved item is available and is being prepared for delivery. Only one request item for a reservation can have the In Process status. ■ Not Found : The request item could not be located in its designated location. ■ Unavailable : The request item cannot currently be processed for delivery. ■ Denied : The reservation request has been rejected by the administrator and cannot be fulfilled. ■ Canceled : The reservation request was called off before it could be fulfilled. ■ Checked Out : The reserved item is currently in the possession of someone as part of a reservation request. If a physical item is checked out, its current location as shown on the Physical Item Information page is automatically set to the value of the Deliver To Location field for the associated reservation request. If no value was entered in this field, the current location is set to OTHER. Also, the current location comment on the Physical Item Information page is set to the location comment specified for the associated reservation request. If no comment was provided, it is set to the login name of the user who made the reservation. ■ Overdue : The reserved item is currently checked out to someone who has failed to return the item within the configured checkout time. As a result, the reservation request cannot currently be fulfilled. By default, an e-mail notification is sent out to the user who has an overdue item. This e-mail notification can be turned off. ■ Returned : The checked-out item was returned to the storage repository, so it is available for other users to reserve and check out.

10.2.2 Transfer Method

The transfer method specifies how the person who made the request the requestor will receive the reserved item. Users specify the desired transfer method when a reservation request is created. The following transfer methods are supported: ■ Copy : The physical content item will be duplicated and the copy will be provided to the intended recipient. The copy can be physical for example, a copied DVD or electronic for example, an ISO image of a CD. ■ Fax : The physical content item will be faxed to its intended recipient. ■ Mail : The original physical content item will be mailed to its intended recipient. Processing Reservations 10-3 ■ Pickup : The intended recipient will pick up the physical content item in person. ■ Email : The content item will be e-mailed to its intended recipient.

10.2.3 Priority