Creating or Editing a Customer Viewing a Customer Deleting a Customer

9-6 Oracle Fusion Middleware Users Guide for Universal Records Management The Configure Payment Methods Page is displayed.

2. In the list of existing payment types, select the item to edit, and click Delete

Payment Type from the Action menu. The payment type is deleted.

9.2.7 Creating or Editing a Customer

Use this procedure to create a new customer to be used for chargebacks.

1. Click Physical then Configure from the Top menu. Click Charges then Customers.

The Configure Customers Page is displayed.

2. Click Add.

The Create or Edit Customer Page is displayed.

3. Specify the properties of the customer and click OK.

The new customer is now added to the bottom of the list on the Configure Customers Page . To modify a customer, select the customer to edit in the list of customers and click Edit Customer from the Action menu on the customer list. Modify the properties as required and click OK when finished.

9.2.8 Viewing a Customer

Use this procedure to view the properties of an existing customer.

1. Click Physical then Configure from the Top menu. Click Charges then Customers.

The Configure Customers Page is displayed.

2. In the list of customers, select the item and click the item’s Info icon.

The Customer Information Page is displayed listing all properties of the existing customer. Permissions: The PCM.Admin.Manager right and the CBC.ChargeBacks.Create right are needed to perform the following action. These rights are assigned by default to the PCM Administrator role. Permissions: The PCM.Admin.Manager right and the CBC.ChargeBacks.Edit right are needed to perform the following action. These rights are assigned by default to the PCM Administrator role. Permissions: The PCM.Admin.Manager right and the CBC.ChargeBacks.Read right are needed to perform the following action. These rights are assigned by default to the PCM Administrator role. Processing Chargebacks 9-7

9.2.9 Deleting a Customer

Use this procedure to delete an existing customer.

1. Click Physical then Configure from the Top menu. Click Charges then Customers.

The Configure Customers Page is displayed.

2. In the list of existing customers, select the item to delete, and click Delete

Customer in the item’s Action menu. To delete multiple customers, click the checkbox for the customers and click Delete from the Table menu. The customer is deleted.

9.2.10 Creating Automatic Transactions