GENERAL OBJECTIVES CONCEPT CONTENTS .1
Chapter 1 OVERVIEW OF THE MANUAL
1.1 GENERAL
This manual is intended to provide States with guidance to develop the regulatory framework and the supporting guidance material for the implementation of safety management systems SMS by service providers. It also provides guidance for the development of a State safety programme SSP, in accordance with the International Standards and Recommended Practices SARPs contained in Annex 1 — Personnel Licensing, Annex 6 — Operation of Aircraft, Annex 8 — Airworthiness of Aircraft, Annex 11 — Air Traffic Services, Annex 13 — Aircraft Accident and Incident Investigation and Annex 14 — Aerodromes.1.2 OBJECTIVES
The objective of this manual is to provide States with: a knowledge of safety management concepts, the ICAO Standards and Recommended Practices SARPs on safety management contained in Annexes 1, 6, 8, 11, 13 and 14, and related guidance material; b guidance on how to accept and oversee the implementation of the key components of an SMS in compliance with the relevant ICAO SARPs; and c guidance on how to develop and implement an SSP in compliance with the relevant ICAO SARPs.1.3 CONCEPT
The concept underlying this manual is that of a continuous loop see Figure 1-1. The manual initially presents basic safety concepts, as the foundation upon which to understand the need for both an SMS and an SSP. The manual then discusses how these safety concepts are embodied in the ICAO SARPs contained in Annexes 1, 6, 8, 11, 13 and 14. The manual thereafter outlines a principled approach to the implementation of an SMS by service providers and the progressive implementation and maintenance of an SSP, with emphasis on the role civil aviation authorities play in supporting SMS implementation by service providers. 1.4 CONTENTS 1.4.1 The manual include is comprised of eleven chapters, as follows: a Chapter 1 — Overview of the manual; b Chapter 2 — Basic safety concepts; 1-2 Safety Management Manual SMM c Chapter 3 – Introduction to safety management; d Chapter 4 — Hazards; e Chapter 5 — Safety risks; f Chapter 6 — ICAO safety management requirements; g Chapter 7 — Introduction to safety management systems SMS; h Chapter 8 — SMS planning; i Chapter 9 — SMS operation; j Chapter 10 — Phased approach to SMS implementation; and k Chapter 11 — State safety programme SSP. 1.4.2 The manual also contains several appendices with practical examples and information directly linked to the implementation and maintenance of an SMS and an SSP. These appendices are included immediately following the chapter discussing the activity they support and should be considered as “must know”. 1.4.3 The manual also includes attachments containing useful information not directly linked to SMS or SSP implementation. These attachments are included at the end of the manual and should be considered as “nice to know”. Figure 1-1. Continuous-loop concept used in this manual ICAO SARPs Safety concepts SMSSSP implementation Chapter 1. Overview of the Manual 1-3 1.5 STRUCTURE 1.5.1Parts
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» GENERAL OBJECTIVES CONCEPT CONTENTS .1
» OBJECTIVE AND CONTENTS .1 THE CONCEPT OF SAFETY .1
» THE EVOLUTION OF SAFETY THINKING .1
» ACCIDENT CAUSATION — THE REASON MODEL .1
» THE ORGANIZATIONAL ACCIDENT .1 BASIC SAFETY CONCEPTS
» PEOPLE, CONTEXT AND SAFETY — THE SHEL MODEL .1
» ERRORS AND VIOLATIONS Operational errors
» ORGANIZATIONAL CULTURE .1 BASIC SAFETY CONCEPTS
» SAFETY INVESTIGATION .1 BASIC SAFETY CONCEPTS
» OBJECTIVE AND CONTENTS .1 THE SAFETY STEREOTYPE .1
» THE MANAGEMENT DILEMMA .1 INTRODUCTION TO SAFETY MANAGEMENT
» THE NEED FOR SAFETY MANAGEMENT .1
» STRATEGIES FOR SAFETY MANAGEMENT .1
» THE IMPERATIVE OF CHANGE .1 SAFETY MANAGEMENT — EIGHT BUILDING BLOCKS .1
» FOUR RESPONSIBILITIES FOR MANAGING SAFETY .1
» OBJECTIVE AND CONTENTS HAZARDS AND CONSEQUENCES .1
» FIRST FUNDAMENTAL — UNDERSTANDING HAZARDS .1
» SECOND FUNDAMENTAL — HAZARD IDENTIFICATION .1
» THIRD FUNDAMENTAL — HAZARD ANALYSIS .1
» GENERAL INFORMATION SYSTEM REQUIREMENTS
» UNDERSTANDING DATABASES FOURTH FUNDAMENTAL — DOCUMENTATION OF HAZARDS .1
» DATABASE LIMITATIONS DATABASE INTEGRITY
» SAFETY DATABASE CAPABILITIES DATABASE SELECTION CONSIDERATIONS
» OBJECTIVE AND CONTENTS DEFINITION OF SAFETY RISK .1
» FIRST FUNDAMENTAL — SAFETY RISK MANAGEMENT .1
» SECOND FUNDAMENTAL — SAFETY RISK PROBABILITY .1
» THIRD FUNDAMENTAL — SAFETY RISK SEVERITY .1
» FOURTH FUNDAMENTAL — SAFETY RISK TOLERABILITY .1
» FIFTH FUNDAMENTAL — SAFETY RISK CONTROLMITIGATION .1
» SCENARIO SYSTEM DESCRIPTION HAZARD IDENTIFICATION PROCESS
» SAFETY RISK ASSESSMENT PROCESS SAFETY RISK CONTROLMITIGATION PROCESS
» HAZARD IDENTIFICATION AND SAFETY RISK MANAGEMENT LOG
» SCENARIO SYSTEM DESCRIPTION THE FIVE FUNDAMENTALS OF SAFETY RISK MANAGEMENT — SUMMARY .1
» HAZARD IDENTIFICATION PROCESS SAFETY RISK ASSESSMENT PROCESS
» SAFETY RISK CONTROLMITIGATION PROCESS
» OBJECTIVE AND CONTENTS ICAO SAFETY MANAGEMENT SARPS — GENERAL .1
» STATE SAFETY PROGRAMME SSP .1
» ACCEPTABLE LEVEL OF SAFETY ALoS
» SAFETY MANAGEMENT SYSTEM SMS .1
» SMS SAFETY PERFORMANCE .1 ICAO SAFETY MANAGEMENT SARPs
» MANAGEMENT ACCOUNTABILITY .1 ICAO SAFETY MANAGEMENT SARPs
» RELATIONSHIP BETWEEN AN SSP AND AN SMS .1
» COMPLIANCE AND PERFORMANCE .1 ICAO SAFETY MANAGEMENT SARPs
» OBJECTIVE AND CONTENTS INTRODUCTORY CONCEPTS .1
» SMS FEATURES .1 INTRODUCTION TO SAFETY
» SYSTEM DESCRIPTION .1 INTRODUCTION TO SAFETY
» GAP ANALYSIS .1 INTRODUCTION TO SAFETY
» SMS AND QMS .1 INTRODUCTION TO SAFETY
» SSPSMS AND THE ACCIDENT INVESTIGATION PROCESS .1 INTEGRATION OF MANAGEMENT SYSTEMS .1
» INTRODUCTION SYSTEM DESCRIPTION OF AN AERODROME
» GAP ANALYSIS ICAO SMS FRAMEWORK SMS GAP ANALYSIS FOR SERVICE PROVIDERS
» OBJECTIVE AND CONTENTS THE COMPONENTS AND ELEMENTS OF AN SMS .1
» THE ICAO SMS FRAMEWORK MANAGEMENT COMMITMENT AND RESPONSIBILITY .1
» SAFETY ACCOUNTABILITIES .1 SMS PLANNING
» APPOINTMENT OF KEY SAFETY PERSONNEL .1
» COORDINATION OF EMERGENCY RESPONSE PLANNING .1 SMS DOCUMENTATION .1
» OVERALL PURPOSE KEY ROLES Safety advocate RESPONSIBILITIES
» NATURE AND SCOPE QUALIFICATIONS AUTHORITY
» OBJECTIVE AND CONTENTS SAFETY RISK MANAGEMENT — GENERAL .1
» HAZARD IDENTIFICATION .1 SMS OPERATION
» RISK ASSESSMENT AND MITIGATION .1
» SAFETY ASSURANCE — GENERAL .1 SMS OPERATION
» SAFETY PERFORMANCE MONITORING AND MEASUREMENT .1
» PROTECTION OF SOURCES OF SAFETY INFORMATION .1
» CONTINUOUS IMPROVEMENT OF THE SMS .1
» THE RELATIONSHIP BETWEEN SAFETY RISK MANAGEMENT SRM AND SAFETY ASSURANCE SA
» SAFETY PROMOTION — TRAINING AND EDUCATION .1
» OBJECTIVE AND CONTENTS WHY ADOPT A PHASED APPROACH TO SMS IMPLEMENTATION .1
» PHASE I — PLANNING SMS IMPLEMENTATION .1
» PHASE II — REACTIVE SAFETY MANAGEMENT PROCESSES .1
» REFERENCES DEFINITIONS GENERAL SAFETY POLICY AND OBJECTIVES 1 General requirements
» QUALITY POLICY IMPLEMENTATION OF THE SMS
» PHASE I — PLANNING SMS IMPLEMENTATION
» PHASE II — REACTIVE SAFETY MANAGEMENT PROCESSES
» PHASE III — PROACTIVE AND PREDICTIVE SAFETY MANAGEMENT PROCESSES
» PHASE IV — OPERATIONAL SAFETY ASSURANCE
» OBJECTIVES AND CONTENTS THE COMPONENTS AND ELEMENTS OF AN SSP .1
» THE ICAO SSP FRAMEWORK SSP DEVELOPMENT .1
» GAP ANALYSIS ICAO SSP FRAMEWORK
» STATE SAFETY PROGRAMME SSP GAP ANALYSIS
» GENERAL REMEDIAL MEASURES External training, communication and dissemination of safety information
» ENFORCEMENT PROCEDURES PROPORTIONALITY OF RESPONSES NATURAL JUSTICE AND ACCOUNTABILITY EXCEPTIONS
» GENERAL APPLICABILITY External training, communication and dissemination of safety information
» PROCEDURES External training, communication and dissemination of safety information
» State safety responsibilities and accountabilities
» INTRODUCTION External training, communication and dissemination of safety information
» ICAO REQUIREMENTS ERP CONTENTS
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